SYSTEM AND METHOD FOR AUTHORING GUIDED PROCEDURES
First Claim
Patent Images
1. A system comprising:
- a computer processor and a computer storage device configured to;
maintain a plurality of procedures in an infrastructure, wherein the procedures comprise step by step instructions relating to assisting a user of the infrastructure; and
provide a software tool via a user interface relating to the plurality of procedures;
wherein the software tool is configured to permit a user to create a procedure, to activate the procedure, and to publish the availability of the procedure.
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Accused Products
Abstract
A software system maintains a plurality of procedures in an infrastructure. The procedures include step by step instructions relating to assisting a user of the infrastructure. The system also provides a software tool via a user interface relating to the plurality of procedures. The software tool is configured to permit a user to create a procedure, to activate the procedure, and to publish the availability of the procedure.
12 Citations
29 Claims
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1. A system comprising:
a computer processor and a computer storage device configured to; maintain a plurality of procedures in an infrastructure, wherein the procedures comprise step by step instructions relating to assisting a user of the infrastructure; and provide a software tool via a user interface relating to the plurality of procedures; wherein the software tool is configured to permit a user to create a procedure, to activate the procedure, and to publish the availability of the procedure. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
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16. A process comprising:
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maintaining a plurality of procedures in an infrastructure, wherein the procedures comprise step by step instructions relating to assisting a user of the infrastructure; and providing a software tool via a user interface relating to the plurality of procedures; wherein the software tool is configured to permit a user to create a procedure, to activate the procedure, and to publish the availability of the procedure. - View Dependent Claims (17, 18, 19, 20, 21, 22)
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23. A computer readable storage device comprising instructions that when executed by a processor executes a process comprising:
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maintaining a plurality of procedures in an infrastructure, wherein the procedures comprise step by step instructions relating to assisting a user of the infrastructure; and providing a software tool via a user interface relating to the plurality of procedures; wherein the software tool is configured to permit a user to create a procedure, to activate the procedure, and to publish the availability of the procedure. - View Dependent Claims (24, 25, 26, 27, 28, 29)
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Specification