Fact Checker Engine

• US 20140040249A1
• Filed: 08/01/2012
• Published: 02/06/2014
• Est. Priority Date: 08/01/2012
• Status: Active Grant

• Current Assignee: SAP SE
• Original Assignee: SAP AG (SAP SE)
• Inventors: Ploesser, Karsten, Dreiling, Alexander
• Granted Patent: US 9,536,266 B2
• Time in Patent Office: Days
• US Class Current: 707/723
• CPC Class Codes: G06F 16/33 Querying
• CPC Class Codes: G06F 16/332 Query formulation
• CPC Class Codes: G06F 16/3344 using natural language analysis
• CPC Class Codes: G06F 16/374 Thesaurus
• CPC Class Codes: G06F 16/686 using information manually generated, e.g. tags, keywords, comments, title or artist information, time, location or usage information, user ratings
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 40/08 Insurance

Abstract

Methods, systems, and computer-readable storage media for automatically checking and acting on one or more claims. Implementations include actions of receiving claim information associated with one or more claims, wherein each of the one or more claims includes a factual claim, processing the claim information based on a domain vocabulary to identify at least one of one or more keywords and one or more categories, for each claim of the one or more claims: identifying one or more facts relevant to the claim, and determining an accuracy of the claim based on the one or more facts generating a confidence score reflecting an overall confidence in the one or more claims based on respective accuracies, and transmitting at least one of the one or more claims and the confidence score for display in a graphical user interface (GUI).

Claims

1. A computer-implemented method for automatically checking and acting on one or more claims, the method being executed using one or more processors and comprising:

receiving, at the one or more processors, claim information associated with one or more claims, wherein each of the one or more claims comprises a factual claim;

processing, using the one or more processors, the claim information based on a domain vocabulary to identify at least one of one or more keywords and one or more categories;

for each claim of the one or more claims;

identifying one or more facts relevant to the claim, and

determining an accuracy of the claim based on the one or more facts,

generating, using the one or more processors, a confidence score reflecting an overall confidence in the one or more claims based on respective accuracies; and

transmitting at least one of the one or more claims and the confidence score for display in a graphical user interface (GUI).

2. The method of claim 1, further comprising:

identifying one or more actions based on one or more of the one or more claims, the one or more facts and the confidence score; and

transmitting the one or more actions for display in the GUI.

3. The method of claim 2, wherein identifying one or more actions is further based on an authorization level of a user providing claim information, each action of the one or more actions including an action that the user is authorized to execute.

4. The method of claim 2, further comprising:

receiving user input indicating selection of at least one action of the one or more actions; and

in response to receiving the user input, invoking the at least one action.

5. The method of claim 1, wherein identifying one or more facts relevant to the claim comprises:

accessing a fact database based on one or more keywords associated with the claim; and

retrieving the one or more facts from the fact database.

6. The method of claim 1, wherein identifying one or more facts relevant to the claim comprises:

generating one or more queries based on one or more keywords associated with the claim;

querying one or more context sources based on the one or more queries; and

receiving the one or more facts in response to querying the one or more context sources.

7. The method of claim 1, wherein the claim information is provided from one or more input sources.

8. The method of claim 6, wherein the one or more input sources comprise one or more of a user that inputs claim information into the GUI, an audio file, an image file, an email message, an instant message and a text message.

9. The method of claim 1, wherein the domain vocabulary provides one or more terms and, for each term of the one or more terms, provides at least one of a definition of the term, a range of permissible values of the term, and a category to which the term is associated.

10. The method of claim 9, wherein processing the claim information based on the domain vocabulary comprises:

comparing each term provided in the claim information to the one or more terms provided in the domain vocabulary, wherein when a term of the claim information matches a term in the domain vocabulary, the term of the claim information is identified as a keyword.

11. The method of claim 1, further comprising, for each claim of the one or more claims, transmitting instructions to display the claim in the GUI.

12. The method of claim 11, wherein the instructions further comprise instructions to display a graphical representation of the accuracy of the claim.

13. The method of claim 11, further comprising transmitting instructions to display at least one fact associated with the claim in the GUI.

14. The method of claim 13, wherein the instructions to display at least one fact associated with the claim in the GUI are transmitted in response to user input.

15. The method of claim 14, wherein the user input comprises user interaction with the claim displayed in the GUI.

16. The method of claim 1, wherein the confidence score is determined as a ratio between a number of claims that are determined to be accurate and a total number of claims.

17. A non-transitory computer-readable storage medium coupled to one or more processors and having instructions stored thereon which, when executed by the one or more processors, cause the one or more processors to perform operations for automatically checking and acting on one or more claims, the operations comprising:

receiving claim information associated with one or more claims, wherein each of the one or more claims comprises a factual claim;

processing the claim information based on a domain vocabulary to identify at least one of one or more keywords and one or more categories;

for each claim of the one or more claims;

identifying one or more facts relevant to the claim, and

determining an accuracy of the claim based on the one or more facts,

generating a confidence score reflecting an overall confidence in the one or more claims based on respective accuracies; and

transmitting at least one of the one or more claims and the confidence score for display in a graphical user interface (GUI).

18. A system, comprising:

a computing device; and

a computer-readable storage device coupled to the computing device and having instructions stored thereon which, when executed by the computing device, cause the computing device to perform operations for automatically checking and acting on one or more claims, the operations comprising;

receiving claim information associated with one or more claims, wherein each of the one or more claims comprises a factual claim;

processing the claim information based on a domain vocabulary to identify at least one of one or more keywords and one or more categories;

for each claim of the one or more claims;

identifying one or more facts relevant to the claim, and

determining an accuracy of the claim based on the one or more facts,

generating a confidence score reflecting an overall confidence in the one or more claims based on respective accuracies; and

transmitting at least one of the one or more claims and the confidence score for display in a graphical user interface (GUI).