METHOD AND SYSTEM FOR ACCESS TO RESTRICTED RESOURCES
First Claim
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1. A method comprising:
- receiving a request from a user;
directing the request to a human assistant;
selecting a resource based on the request;
identifying a right required to access the resource;
providing, by a processor, an access to the resource to the human assistant based on a privilege determined based on the user and the human assistant; and
presenting a response to the user based on the access.
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Abstract
A method and system of providing a search result to a user based on information indicated in a restricted access resource is described. A search system utilizing the assistance of human searchers or guides may obtain a search result using information included in a restricted resource. Access to a restricted resource is granted to guides based on access information provided to the search service. A guide may access information indicated in a restricted resource in order to obtain a search result. A search result obtained based on information indicated in a restricted resource may be returned to a user.
15 Citations
20 Claims
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1. A method comprising:
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receiving a request from a user; directing the request to a human assistant; selecting a resource based on the request; identifying a right required to access the resource; providing, by a processor, an access to the resource to the human assistant based on a privilege determined based on the user and the human assistant; and presenting a response to the user based on the access. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A system comprising:
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a user device submitting a request and receiving a response; a guide device obtaining an answer; and a search system comprising a processor and memory receiving the request, directing the request to the guide device, selecting a resource based on the request, identifying a right required to access the resource, providing an access to the resource to the guide device based on a privilege determined by the user device and the guide device and providing the answer to the user when the user is unable to access the resource. - View Dependent Claims (11, 12)
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13. A non-transitory computer readable medium storing therein an instruction which when executed causes a computer to perform an operation including providing access to a resource, comprising:
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receiving a request from a user; directing the request to a human assistant; ranking resources based on the request; assigning a right to access a resource to the human assistant based on privileges of the human assistant and of the user; providing to the human assistant an access to a highest ranking resource which is accessible using the right; and presenting a response to the user based on the access. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20)
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Specification