SYSTEMS AND METHODS INVOLVING FEATURES OF SALES FORCE PROCESSING AND/OR PRODUCTIVITY

• US 20140046711A1
• Filed: 05/29/2013
• Published: 02/13/2014
• Est. Priority Date: 05/29/2012
• Status: Active Grant

• Current Assignee: RPX Corporation
• Original Assignee: Ali Aljane, Imed Yahmadi
• Inventors: BORODOW, Eli, YAHMADI, Imed, ALJANE, Ali, BARANES, Eric, BORODOW, Andrew
• Granted Patent: US 9,959,513 B2
• Time in Patent Office: Days
• US Class Current: 705/7.15
• CPC Class Codes: G06Q 10/04 Forecasting or optimisation specially adapted for administrative or management purposes, e.g. linear programming or "cutting stock problem" market predictions or forecasting for commercial activities G06Q30/0202
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/063114 Status monitoring or status determination for a person or group

Abstract

Systems and methods are disclosed associated with classifying, processing and interpreting information based on the aggregation and/or analysis of fact-based data events. Some implementations include associated notifications, reports and/or dispute resolution mechanisms.

Claims

1. A method of performing an event data facilitation, the method comprising:

aggregating event data of a user on a server from a plurality of data streams;

classifying by the server the event data based on a work status;

determining the event data requiring user input; and

transmitting notification to a user device to provide the user input for the event data.

4. The method of claim 1, wherein the event data is received from a plurality of networks including voice and electronic data communications together with geo-location data.

5. The method of claim 1, wherein the event data includes communication information including origination, destination and time duration information.

6. The method of claim 1, wherein the event data includes a call event including incoming, outgoing, declined and missed call events, name number, date, duration, call type and user identification.

7. The method of claim 1, wherein the event data includes geo-location including time, duration, speed, and accuracy of geographic coordinates.

8. The method of claim 1, wherein the event data inlcudes geo-location from a Wifi network, cellular network, and Global Positioning System (GPS).

9. The method of claim 1, further comprising:

providing user interface functionality including a selection, wherein the event data may be classified as work-related and non-work-related.

10. The method of claim 1, further comprising:

providing user interface functionality including a selection, wherein the event data is further classified into sub-categories within the work-related and the non-work-related classifications.

11. The method of claim 1, further comprising:

providing user interface functionality including a selection, wherein the event data is further classified as one of personal, internal social, sales activity, business social, internal sales, internal management and information technology and logistics.

12. The method of claim 1, wherein the event data aggregated over a short period of time is grouped into one event data.

13. The method of claim 1, further comprising:

determining a time elapsed between occurrence of the event data and classification of the event data by the user.

14. The method of claim 1, further comprising:

providing user interface functionality including a selection; and

displaying the event data requiring user input along with auto-populated fields obtained from the plurality of data streams.

15. The method of claim 1, further comprising:

providing user interface functionality including a selection, wherein the user input classifies the event data.

16. The method of claim 1, wherein the user input is required based on any of geolocation data, phone call, e-mail communication, chat session and meeting cancellation.

17. The method of claim 1, wherein the notification is transmitted to the user and/or a manager.

19. The method of claim 1, wherein the plurality of data streams includes two or more of a presence management system, a mobile phone, a local PBX, an IP Phone service, a computer system, a database, a network, SMS messages, a geolocation data, a sales force management system, a customer relationship system, calendar data and credit card transaction data.

20. The method of claim 1, further comprising:

determining inappropriate communication with competitors based on the aggregated event data.

21. The method of claim 1, further comprising:

determining user reimbursement by cross-referencing geolocation with mileage expenses.

22. The method of claim 1, further comprising:

determining inappropriate absences based on the acquired event and the self-reported data.

23. The method of claim 1, further comprising:

determining an absence of a work-related event.

2-3. -3. (canceled)

18. (canceled)

24-94. -94. (canceled)