SYSTEM AND METHOD FOR FACILITATING PREDICTION OF A LOAN RECOVERY DECISION
First Claim
1. A system for facilitating prediction of a loan recovery decision pertaining to a customer of a financial institution, the system comprising:
- one or more databases comprising customer interaction data, customer profile data, and economic data;
a Behavioral History Sequence (BHS) module configured to generate behavioral history sequence data associated with the customer, wherein the BHS module comprises;
a text sanitization engine configured to;
filter out unwanted text from the customer interaction data, andcorrect spellings in the customer interaction data; and
a categorizer module configured to classify the sanitized customer interaction data into predefined categories to generate the BHS data associated with the customer, wherein the pre-defined categories correspond to payment behavioral states of the customer; and
a prediction module configured to predict payment behavior of the customer based on the BHS data, the customer profile data, and the economic data, the prediction module further configured to predict the loan recovery decision pertaining to the customer, wherein the predicted loan recovery decision is based on the predicted payment behavior of the customer.
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Abstract
A system for facilitating prediction of a loan recovery decision pertaining to a customer of a financial institution is provided. The system comprises one or more databases comprising customer interaction data, customer profile data, and economic data. The system further comprises a Behavioral History Sequence (BHS) module configured to generate behavioral history sequence data associated with the customer. The BHS module generates the BHS data by sanitizing the customer interaction data and classifying the sanitized customer interaction data into predefined categories. The system further comprises a prediction module that is configured to predict payment behavior of the customer based on the BHS data, the customer profile data, and the economic data. The prediction module is further configured to predict the loan recovery decision pertaining to the customer, wherein the predicted loan recovery decision is based on the predicted payment behavior of the customer.
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Citations
28 Claims
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1. A system for facilitating prediction of a loan recovery decision pertaining to a customer of a financial institution, the system comprising:
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one or more databases comprising customer interaction data, customer profile data, and economic data; a Behavioral History Sequence (BHS) module configured to generate behavioral history sequence data associated with the customer, wherein the BHS module comprises; a text sanitization engine configured to; filter out unwanted text from the customer interaction data, and correct spellings in the customer interaction data; and a categorizer module configured to classify the sanitized customer interaction data into predefined categories to generate the BHS data associated with the customer, wherein the pre-defined categories correspond to payment behavioral states of the customer; and a prediction module configured to predict payment behavior of the customer based on the BHS data, the customer profile data, and the economic data, the prediction module further configured to predict the loan recovery decision pertaining to the customer, wherein the predicted loan recovery decision is based on the predicted payment behavior of the customer. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
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16. A method for facilitating prediction of a loan recovery decision pertaining to a customer of a financial institution, the method comprising:
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sanitizing customer interaction data obtained from one or more databases, wherein the sanitization comprises; filtering out unwanted text from the customer interaction data; and correcting spellings in the customer interaction data; classifying the sanitized customer interaction data into predefined categories to generate BHS data associated with the customer, wherein the pre-defined categories correspond to payment behavioral states of the customer; predicting payment behavior of the customer based on the BHS data, customer profile data, and economic data;
wherein the customer profile data, and the economic data are obtained from the one or more databases; andpredicting the loan recovery decision pertaining to the customer, wherein the predicted loan recovery decision is based on the predicted payment behavior of the customer. - View Dependent Claims (17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27)
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28. A computer program product for facilitating prediction of a loan recovery decision pertaining to a customer of a financial institution is provided, the computer program product comprising:
a non-transitory computer-readable medium having computer-readable program code stored thereon, the computer-readable program code comprising instructions that when executed by a processor, cause the processor to; sanitize the customer interaction data obtained from one or more databases, wherein the sanitization comprises; filtering out unwanted text from the customer interaction data; and correcting spellings in the customer interaction data; classify the sanitized customer interaction data into predefined categories to generate BHS data associated with the customer, wherein the pre-defined categories correspond to payment behavioral states of the customer; predict payment behavior of the customer based on the BHS data, customer profile data, and economic data;
wherein the customer profile data, and the economic data are obtained from the one or more databases; andpredict the loan recovery decision pertaining to the customer, wherein the predicted loan recovery decision is based on the predicted payment behavior of the customer.
Specification