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SYSTEM AND METHOD FOR FACILITATING PREDICTION OF A LOAN RECOVERY DECISION

  • US 20140052606A1
  • Filed: 08/15/2013
  • Published: 02/20/2014
  • Est. Priority Date: 08/16/2012
  • Status: Abandoned Application
First Claim
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1. A system for facilitating prediction of a loan recovery decision pertaining to a customer of a financial institution, the system comprising:

  • one or more databases comprising customer interaction data, customer profile data, and economic data;

    a Behavioral History Sequence (BHS) module configured to generate behavioral history sequence data associated with the customer, wherein the BHS module comprises;

    a text sanitization engine configured to;

    filter out unwanted text from the customer interaction data, andcorrect spellings in the customer interaction data; and

    a categorizer module configured to classify the sanitized customer interaction data into predefined categories to generate the BHS data associated with the customer, wherein the pre-defined categories correspond to payment behavioral states of the customer; and

    a prediction module configured to predict payment behavior of the customer based on the BHS data, the customer profile data, and the economic data, the prediction module further configured to predict the loan recovery decision pertaining to the customer, wherein the predicted loan recovery decision is based on the predicted payment behavior of the customer.

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