Mobile Fraud Prevention System and Method

• US 20140058854A1
• Filed: 11/20/2012
• Published: 02/27/2014
• Est. Priority Date: 12/07/2007
• Status: Active Grant

• Current Assignee: JP Morgan Chase Bank, N.A. (JP Morgan Chase & Co)
• Original Assignee: JP Morgan Chase Bank, N.A. (JP Morgan Chase & Co)
• Inventors: Ranganath, Satyan, Keld, Marcia, Field, Manning, Szwalbenest, Stan, Rose, Maura, McInerney, Ryan
• Granted Patent: US 9,779,403 B2
• Time in Patent Office: Days
• US Class Current: 705/16
• CPC Class Codes: G06Q 20/20 Point-of-sale [POS] network systems
• CPC Class Codes: G06Q 20/4016 involving fraud or risk level assessment in transaction processing
• CPC Class Codes: G06Q 20/405 Establishing or using transaction specific rules

Abstract

A fraud prevention system is disclosed for preventing fraudulent activity on user accounts, the fraud prevention system interacting with a transaction tracking system for allowing association of transactions with user-defined categories. The fraud prevention system may include a computer memory including at least one database storing system settings specifying account-related events that require fraud prevention action and user-defined settings specifying account-related events that require fraud prevention action, wherein at least one of the user-defined settings pertains to events falling in one of the user-defined categories. The fraud prevention system may also include at least one computer processor programmed for detecting occurrence of the account-related events, accessing the system settings and user settings in the computer memory to determine if a fraud prevention action is required in response to the detected account-related event, activating a fraud prevention user interface for the user when fraud prevention action is required, and receiving user instructions through the fraud prevention interface and processing the user instructions.

Claims

1. A fraud prevention system for preventing fraudulent activity on user accounts, the fraud prevention system interacting with a transaction tracking system for allowing association of transactions with user-defined categories, the fraud prevention system comprising:

a computer memory including at least one database storing,

system settings specifying account-related events that require fraud prevention action; and

user-defined settings specifying account-related events that require fraud prevention action, wherein at least one of the user-defined settings pertains to events falling in one of the user-defined categories; and

at least one computer processor programmed for,

detecting occurrence of the account-related events;

accessing the system settings and user settings in the computer memory to determine if a fraud prevention action is required in response to the detected account-related event;

activating a fraud prevention user interface for the user when fraud prevention action is required; and

receiving user instructions through the fraud prevention interface and processing the user instructions.

2. The system of claim 1, wherein the at least one computer processor is further programmed to authenticate a system user attempting to perform an account-related action, wherein the authentication includes detection and verification of a signature gesture.

3. The system of claim 2, wherein the system user is attempting a transaction at a point of sale and the signature gesture is performed with a mobile device implemented as a controller.

4. The system of claim 2, wherein the system user is attempting a transaction at a point of sale and point of sale equipment is implemented to detect the signature gesture.

5. The system of claim 1, wherein the at least one computer processor is further programmed to generate an enriched alert upon detection of specific account-related events, wherein the enriched alert allows the user to view additional details.

6. The system of claim 5, wherein the enriched alert includes notification of a payment due and the additional details provide that the payment is a recurring payment.

7. The system of claim 5, wherein the enriched alert includes a notification that an employee of the user has exceeded a spending limit and the additional details include an interface for increasing the spending limit.

8. The system of claim 1, wherein the fraud prevention user interface is a pre-purchase user interface providing a real time notification to the user of the account-related event with additional details.

9. The system of claim 8, wherein the pre-purchase notification includes information that a bank card has been activated.

10. The system of claim 1, wherein the fraud prevention user interface is a post-purchase user interface providing options for disputing a purchase, viewing transaction details, and reporting a stolen bank card.

11. A fraud prevention method for preventing fraudulent activity on user accounts, the fraud prevention method for interaction with a transaction tracking system for allowing association of transactions with user-defined categories, the fraud prevention method comprising:

storing, in a computer memory, information including at least, system settings specifying account-related events that require fraud prevention action and user-defined settings specifying account-related events that require fraud prevention action, wherein at least one of the user-defined settings pertains to events falling in one of the user-defined categories;

implementing at least one computer processor for performing steps including

detecting occurrence of the account-related events;

accessing the system settings and user settings stored in the computer memory to determine if a fraud prevention action is required in response to the detected account-related event;

activating a fraud prevention user interface for the user when fraud prevention action is required; and

receiving and processing instructions entered by the user through the fraud prevention user interface.

12. The method of claim 11, further comprising authenticating a system user attempting to perform an account-related action, wherein the authentication includes detection and verification of a signature gesture.

13. The method of claim 12, wherein the system user is attempting a transaction at a point of sale and the signature gesture is performed with a mobile device implemented as a controller.

14. The method of claim 12, wherein the system user is attempting a transaction at a point of sale and point of sale equipment is implemented to detect the signature gesture.

15. The method of claim 11, further comprising generating an enriched alert upon detection of specific account-related events, wherein the enriched alert allows the user to view additional details.

16. The method of claim 15, wherein the enriched alert includes notification of a payment due and the additional details provide that the payment is a recurring payment.

17. The method of claim 15, wherein the enriched alert includes a notification that an employee of the user has exceeded a spending limit and the additional details include an interface for increasing the spending limit.

18. The method of claim 11, wherein the fraud prevention user interface is a pre-purchase user interface providing a real time notification to the user of the account-related event with additional details.

19. The method of claim 18, wherein the pre-purchase notification includes information that a bank card has been activated.

20. The method of claim 11, wherein the fraud prevention user interface is a post-purchase user interface providing options for disputing a purchase, viewing transaction details, and reporting a stolen bank card.

21. The method of claim 11, further comprising storing information including at least, data from an application for a bank card, the data including smart phone information indicating that the applicant has a smart phone and a number associated with the smart phone.

22. The method of claim 21, further comprising issuing the bank card requested in the application, detecting an activation attempt, and accessing the stored data and retrieving the smart phone information.

23. The method of claim 22, further comprising sending a push notification to the smart phone based on the smart phone information, the push notification including an alert that activation has been achieved and that a mobile application is available for tracking bank card expenses.

24. A fraud prevention system for preventing fraudulent activity on user accounts, the fraud prevention system interacting with a transaction tracking system for allowing association of transactions with user-defined categories, the fraud prevention system comprising:

a computer memory including at least one database storing

system settings specifying account-related events that require fraud prevention action; and

user-defined settings specifying account-related events that require fraud prevention action, wherein at least one of the user-defined settings pertains to events falling in one of the user-defined categories; and

at least one computer processor programmed for providing a plurality of user interfaces for allowing the user to create the user-defined settings, wherein the user-defined settings include;

card controls for allowing activation and deactivation of multiple cards associated with an account;

pre-purchase security settings for enabling the user to notify an account holding institution of events including travel, a large upcoming purchase, and

post purchase security settings for enabling the user to dispute a charge, freeze an account, and report a stolen bankcard.

25. The system of claim 24, wherein the at least one computer processor is further programmed for detecting occurrence of the account-related events, accessing the system settings and user settings in memory to determine if a fraud prevention action is required in response to the detected account-related event, activating a fraud prevention user interface for the user when fraud prevention action is required, and processing user instructions entered through the user interface.

26. The system of claim 24, wherein the at least one computer processor is further programmed to authenticate a system user attempting to perform an account-related action, wherein the authentication requires includes detection and verification of a signature gesture.

27. The system of claim 24, wherein the system user is attempting a transaction at a point of sale and the signature gesture is performed with a mobile device implemented as a controller.

28. The system of claim 24, wherein the system user is attempting a transaction at a point of sale and point of sale equipment is implemented to detect the signature gesture.

29. The system of claim 24, wherein the at least one computer processor is further programmed to generate an enriched alert upon detection of specific account-related events, wherein the enriched alert allows the user to view additional details.

30. The system of claim 29, wherein the enriched alert includes notification of a payment due and the additional details provide that the payment is a recurring payment.

31. The system of claim 29, wherein the enriched alert includes a notification that an employee of the user has exceeded a spending limit and the additional details include an interface for increasing the spending limit.

32. A fraud prevention method for preventing fraud during activation of user accounts, the fraud prevention method comprising:

storing, in a computer memory, information including at least, data from an application for a bank card, the data including smart phone information indicating that the applicant has a smart phone and a number associated with the smart phone,

implementing at least one computer processor for performing steps including,

issuing the bank card request in the application;

detecting an activation attempt;

accessing the stored data and retrieving the smart phone information; and

sending a push notification to the smart phone based on the smart phone information, the push notification including an alert that activation has been achieved and that a mobile application is available for tracking bank card expenses.

33. The method of claim 32, wherein the mobile application provides for association of transactions with user-defined categories.

34. The method of claim 32, wherein the push notification includes a link to the mobile application.

35. The method of claim 32, further comprising sending an additional push notification with a link to the mobile application.

36. A fraud prevention method for preventing fraudulent activity on user accounts, the fraud prevention method for interaction with a transaction tracking system for allowing association of transactions with user-defined categories, the fraud prevention method comprising:

receiving from a purchaser by at least one computer processor at a point-of sale, a signature gesture and using the signature gesture as an authentication factor for authenticating the purchaser;

storing, in a computer memory, information including at least, system settings specifying account-related events that require fraud prevention action and user-defined settings specifying account-related events that require fraud prevention action, wherein at least one of the user-defined settings pertains to events falling in one of the user-defined categories;

implementing the at least one computer processor for performing steps including

detecting occurrence of the account-related events;

accessing the system settings and user settings stored in the computer memory to determine if a fraud prevention action is required in response to the detected account-related event; and

activating a fraud prevention user interface for user when fraud prevention action is required and processing user instructions entered through the fraud prevention user interface.