TESTING DEVICE FOR REMOVING CUSTOMER PERSONAL INFORMATION FROM AN ELECTRONIC DEVICE

• US 20140059697A1
• Filed: 11/01/2013
• Published: 02/27/2014
• Est. Priority Date: 11/05/2010
• Status: Active Grant

• Current Assignee: Fedex Supply Chain Logistics & Electronics, Inc. (FedEx Corporation)
• Original Assignee: ATC Logistics & Electronics Incorporated (FedEx Corporation)
• Inventors: Gventer, Brian, Nguyen, Ken, Asbury, Kevin, McCarty, Joel, Lowry, Mike
• Granted Patent: US 10,102,381 B2
• Time in Patent Office: Days
• US Class Current: 726/26
• CPC Class Codes: G06F 16/113 Details of archiving lifecycle management in storage systems G06F3/0649; backup systems G06F11/1446
• CPC Class Codes: G06F 21/00 Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
• CPC Class Codes: G06F 21/60 Protecting data
• CPC Class Codes: G06Q 10/087 Inventory or stock management, e.g. order filling, procurement or balancing against orders
• CPC Class Codes: G06Q 10/20 Administration of product repair or maintenance
• CPC Class Codes: G06Q 10/30 Administration of product recycling or disposal
• CPC Class Codes: G06Q 20/20 Point-of-sale [POS] network systems
• CPC Class Codes: G06Q 20/203 Inventory monitoring
• CPC Class Codes: G06Q 30/0619 Neutral agent
• CPC Class Codes: G06Q 99/00 Subject matter not provided for in other groups of this subclass
• CPC Class Codes: Y02W 90/00 Enabling technologies or technologies with a potential or indirect contribution to greenhouse gas [GHG] emissions mitigation

Abstract

A testing device, system, and method for removing customer personal information (CPI). The testing device includes a user interface for communicating information and receiving user input. The testing device also includes interfaces operable to communicate with the one or more electronic devices. The testing device also includes a memory configured to store a libraries providing information for removing CPI from electronic devices including a number of makes, models, and configurations. The testing device also includes logic operable to utilize the libraries to analyze CPI included on the one or more electronic devices, record an identification of the one or more electronic devices in response to determining the CPI is present on the one or more electronic devices, remove the CPI from the one or more electronic devices in response to determining the CPI is present on the one or more electronic devices, and report the identification and CPI information of the one or more electronic devices in response to determining the CPI was present on the one or more electronic devices.

Claims

1. A testing device for removing customer personal information (CPI), the testing device comprising:

a user interface for communicating information and receiving user input;

a plurality of interfaces operable to communicate with the one or more electronic devices;

a memory configured to store a plurality of libraries providing information for detecting and removing CPI from a plurality of electronic devices including a plurality of makes, models, and configurations; and

logic configured to utilize the plurality of libraries to determine whether CPI is included on the one or more electronic devices, record an identification of the one or more electronic devices in response to determining the CPI is included on the one or more electronic devices, remove the CPI from the one or more electronic devices in response to determining the CPI is included on the one or more electronic devices, and report the identification and CPI information of the one or more electronic devices in response to determining the CPI was present on the one or more electronic devices.

2. The testing device according to claim 1, wherein the plurality of interfaces are wireless interfaces for wirelessly communicating with the one or more electronic devices or adapters operable to electrically connect to the one or more electronic devices.

3. The testing device according to claim 1, wherein the logic is further configured to create a pass record if there is no CPI and a fail record if there is CPI for each of the one or more electronic devices.

4. The testing device according to claim 1, wherein the logic is further configured to block receipt of the one or more electronic devices determined to include CPI in response to determining there is CPI.

5. The testing device according to claim 4, further comprising:

a management system in communication with the testing device through a network, wherein the logic blocks receipt of the one or more electronic devices into the management system in response to determining the CPI is included on the one or more electronic devices.

6. The testing device according to claim 1, wherein the identification and the CPI information is utilized to create a quarantine record for the one or more electronic devices.

7. The testing device according to claim 1, wherein the logic is further configured to prevent generation of a shipping label in response to the quarantine record for the one or more electronic devices.

8. The testing device according to claim 1, wherein the plurality of interfaces and logic are configured to process the one or more electronic devices concurrently.

9. The testing device according to claim 1, wherein the plurality of libraries include a baseline memory map associated each of a plurality of electronic devices to indicate whether CPI is included.

14. The method according to claim 6, further comprising:

preventing a shipping label from being printed in response to detecting the quarantine record.

10. A method for tracking CPI in a facility, comprising:

analyzing one or more units for CPI in response to receiving the one or more units at the facility, the analyzing performed utilizing a testing device;

creating a pass record if there is no CPI and a fail record if there is CPI for each of the one or more units;

creating a quarantine record for a failed unit within the one or more units in response to determining the fail record is associated with the failed unit; and

quarantining the failed unit.

11. The method according to claim 10, wherein the quarantining further comprises:

returning the failed unit or the one or more units in response to determining there is the fail record.

12. The method according to claim 10, wherein quarantining further comprises:

blocking electronic receipt of the failed unit into a management system in response to determining there is a fail record.

13. The method according to claim 10, further comprising:

locking a location of the facility in response to detecting the quarantine record or CPI on at least one of a plurality of units at the location of the facility.

15. A testing device for tracking CPI in a facility comprising:

a processor for executing a set of instructions; and

a memory for storing the set of instructions, wherein the set of instructions are executed to analyze one or more units for CPI in response to receiving the unit at the facility;

create a pass record if there is no CPI and a fail record if there is CPI for each of the one or more units;

create a quarantine record for a failed unit within the one or more units in response to determining the fail record is associated with the failed unit; and

quarantine the failed unit.

16. The testing device according to claim 15, wherein the failed unit is returned to a sending party in response to determining there is the fail record.

17. The testing device according to claim 15, wherein the set of instructions are further executed to:

block receipt of the failed unit into a management system in response to determining there is a fail record.

18. The testing device according to claim 15, wherein the set of instructions are further executed to:

prevent a shipping label from being printed for the failed unit.

19. The testing device according to claim 15, further comprising:

a plurality of interfaces operable to communicate with the one or more units concurrently.

20. The testing device according to claim 15, wherein the set of instructions are further executed to:

remove the CPI from the failed unit; and

delete the quarantine record in response to removing the CPI from the failed unit.