SYSTEM AND METHOD FOR MANAGING COMPLEX INSURANCE CLAIMS AT ACCOUNT LEVEL

• US 20140067430A1
• Filed: 09/04/2012
• Published: 03/06/2014
• Est. Priority Date: 09/04/2012
• Status: Abandoned Application

• Current Assignee: Hartford Fire Insurance Company (The Hartford Financial Services Group, Inc.)
• Original Assignee: Hartford Fire Insurance Company (The Hartford Financial Services Group, Inc.)
• Inventors: Dardick, Gregory L., Myers, Eric W.
• Application Number:
  US13/602,681
• Publication Number:
  US 20140067430A1
• Time in Patent Office: Days
• US Class Current: 705/4
• CPC Class Codes: G06Q 30/04 Billing or invoicing
• CPC Class Codes: G06Q 40/08 Insurance

Abstract

Provided are systems and methods for administering insurance payments for a loss event that implicates multiple liability insurance policies. In particular, the systems and methods may be used to allocate various portions of an insurance payment across multiple liability insurance policies. The systems and methods further monitor payments allocated to an insurance policy to ensure that the payments allocated to the insurance policy do not exceed defined limits.

Claims

1. A computer system for generating a payment associated with an insurance claim, comprising:

a data storage device comprising a database and an Account Portal application program;

the database storing;

one or more invoice files, each of the one or more invoice files defining an amount to be paid by an insurer for a service rendered by a vendor in connection with one or more loss events;

one or more disposition files, each one of the one or more disposition files defining an amount to be paid by the insurer as an indemnity payment and/or a settlement payment in connection with one or more loss events;

a plurality of electronic financial files corresponding to a plurality of liability insurance policies covering a plurality of policy periods;

at least one processor connected to the data storage device for executing the Account Portal application program to;

receive a selection of one or more of the invoice files and/or disposition files for payment;

allocate the amount to be paid by the insurer for the selection of one or more of the invoice files and/or disposition files across the plurality of electronic financial files corresponding to the plurality of liability insurance policies covering the plurality of policy periods; and

generate one or more disbursements for the amount to be paid by the insurer for the selection of one or more of the invoice files and/or disposition files.

2. The system according to claim 1, wherein the at least one processor executes the Account Portal application program to generate a graphical user interface to receive user input for the selection of one or more of the invoice files and/or disposition files for payment.

3. The system according to claim 1, wherein the at least one processor executes the Account Portal application program to generate a graphical user interface to receive user input to allocate, across the plurality of electronic financial files, the amount to be paid by the insurer for the selection of one or more of the invoice files and/or disposition files.

4. The system according to claim 1, wherein the at least one processor executes the Account Portal application program to monitor the allocation of the amount to be paid by the insurer across the plurality of electronic financial files to determine if the allocation exceeds defined limits.

5. The system according to claim 1, wherein the allocation, across the plurality of electronic financial files, of the amount to be paid by the insurer for the selection of one or more of the invoice files and/or disposition files is based on a predefined allocation that is stored in the database.

6. The system according to claim 1, wherein at least one of the one or more disbursements are transmitted to a remote computer system that is in communication with the Account Portal application program executed by the processor.

7. A computerized method for generating a payment associated with an insurance claim, comprising

storing, by the Account Portal application program executed on the computer processor, one or more invoice files, each of the one or more invoice files defining an amount to be paid by an insurer for a service rendered by a vendor in connection with one or more loss events;

storing, by the Account Portal application program executed on the computer processor, one or more disposition files, each one of the one ore more disposition files defining an amount to be paid by the insurer as an indemnity payment and/or a settlement payment in connection with one or more loss events;

storing, by the Account Portal application program executed on the computer processor, a plurality of electronic financial files corresponding to a plurality of liability insurance policies covering a plurality of policy periods;

receiving, by the Account Portal application program executed on the computer processor, a selection of one or more of the invoice files and/or disposition files for payment;

allocating, by the Account Portal application program executed on the computer processor, the amount to be paid by the insurer for the selection of one or more of the invoice files and/or disposition files across the plurality of electronic financial files corresponding to the plurality of liability insurance policies covering the plurality of policy periods; and

generating, by the Account Portal application program executed on the computer processor, one or more disbursements for the amount to be paid by the insurer for the selection of one or more of the invoice files and/or disposition files.

8. The method according to claim 7, wherein the allocating, across the plurality of electronic financial files, of the amount to be paid by the insurer for the selection of one or more of the invoice files and/or disposition files is based on a predefined allocation that is stored by the Account Portal application program.

9. The method according to claim 7, wherein the allocating, across the plurality of electronic financial files, of the amount to be paid by the insurer for the selection of one or more of the invoice files and/or disposition files is based on user input received via a graphical user interface generated by the Account Portal application program executed on the computer processor.

10. The method according to claim 7, further comprising monitoring, by the Account Portal application program executed on the computer processor, the allocation of the amount to be paid by the insurer across the plurality of electronic financial files to determine if the allocation exceeds defined limits.

11. The method according to claim 7, further comprising transmitting, by the Account Portal application program executed on the computer processor, at least one of the one or more disbursements to a remote computer system that is in communication with the Account Portal application program executed on the computer processor.

12. The method according to claim 7, further comprising transmitting, by the Account Portal application program executed on the computer processor, the allocation of the amount to be paid by the insurer across the plurality of electronic financial files to a manager for approval.

13. The method according to claim 7, further comprising identifying, by the Account Portal application program executed on the computer processor, an insured entity and a loss event associated with the insured entity, wherein the one or more of the invoice files and/or disposition files selected for payment are associated with the loss event associated with the insured entity, and wherein the plurality of electronic financial files to which the amount to be paid by the insurer is allocated are also associated with the loss event associated with the insured entity.

14. A non-transitory, tangible computer-readable medium storing instructions adapted to be executed by a computer processor to perform a method for generating a payment associated with an insurance claim, the method comprising the steps of:

storing, by the computer processor, one or more invoice files, each of the one or more invoice files defining an amount to be paid by an insurer for a service rendered by a vendor in connection with one or more of the loss events;

storing, by the computer processor, one or more disposition files, each one of the one ore more disposition files defining an amount to be paid by the insurer as an indemnity payment and/or a settlement payment in connection with one or more of the loss events;

storing, by the computer processor, a plurality of electronic financial files corresponding to a plurality of liability insurance policies covering a plurality of policy periods;

receiving, by the computer processor, a selection of one or more of the invoice files and/or disposition files for payment;

allocating, by the computer processor, the amount to be paid by the insurer for the selection of one or more of the invoice files and/or disposition files across the plurality of electronic financial files corresponding to the plurality of liability insurance policies covering the plurality of policy periods; and

generating, by the computer processor, one or more disbursements for the amount to be paid by the insurer for the selection of one or more of the invoice files and/or disposition files.

15. The non-transitory, tangible computer-readable medium of claim 14, wherein the allocating, across the plurality of electronic financial files, of the amount to be paid by the insurer for the selection of one or more of the invoice files and/or disposition files is based on a predefined allocation that is stored by the Account Portal application program.

16. The non-transitory, tangible computer-readable medium of claim 14, wherein the allocating, across the plurality of electronic financial files, of the amount to be paid by the insurer for the selection of one or more of the invoice files and/or disposition files is based on user input received via a graphical user interface generated by the Account Portal application program executed on the computer processor.

17. The non-transitory, tangible computer-readable medium of claim 14, wherein the method further comprises the step of monitoring, by the computer processor, the allocation of the amount to be paid by the insurer across the plurality of electronic financial files to determine if the allocation exceeds defined limits.

18. The non-transitory, tangible computer-readable medium of claim 14, wherein the method further comprises the step of transmitting, by the computer processor, at least one of the one or more disbursements to a remote computer system that is in communication with the Account Portal application program executed on the computer processor.

19. The non-transitory, tangible computer-readable medium of claim 14, wherein the method further comprises the step of transmitting, by the computer processor, the allocation of the amount to be paid by the insurer across the plurality of electronic financial files to a third party for approval.

20. The non-transitory, tangible computer-readable medium of claim 14, wherein the method further comprises the step of identifying, by the computer processor, an insured entity and a loss event associated with the insured entity, wherein the one or more of the invoice files and/or disposition files selected for payment are associated with the loss event associated with the insured entity, and wherein the plurality of electronic financial files to which the amount to be paid by the insurer is allocated are also associated with the loss event associated with the insured entity.