DETERMINING RECOMMENDED RECIPIENTS OF A COMMUNICATION

• US 20140067942A1
• Filed: 09/06/2012
• Published: 03/06/2014
• Est. Priority Date: 09/06/2012
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Konik, Rafal P., Massaro, Timothy J., Ziolkowski, Allen J., Carrigan, Wayne K.
• Granted Patent: US 9,002,941 B2
• Time in Patent Office: Days
• US Class Current: 709/204
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 51/214 using selective forwarding

Abstract

Embodiments of the invention include a method for determining recommended recipients of a communication. The method may include determining one or more attributes for one or more members of a first group. The method may also include receiving a first list of one or more recipients to receive a communication from a sender, wherein the recipients and the sender have a relationship based on the attributes. The method may also include determining a second list of one or more recipients to receive the communication, wherein the recipients of the second list are determined by whether the attributes of the first list recipients, the sender, and the first group members comply with a set of communication rules.

Claims

1. A method for directing a communication to recipients, comprising:

determining one or more attributes for one or more members of a first group;

receiving, from a sender of the communication, a first list of one or more recipients of the communication, wherein particular attributes define a relationship between the first list recipients and the sender; and

determining a second list of one or more suggested recipients of the communication, wherein the second list of suggested recipients is determined by whether the attributes of the first list recipients, the sender, and the first group members comply with a set of communication rules.

2. The method of claim 1, wherein the determination of the second list of suggested recipients includes identifying one or more first group members that are not included in the first list of recipients.

3. The method of claim 1, wherein the determination of the second list of suggested recipients includes identifying one or more first list recipients for exclusion from the second list of suggested recipients.

4. The method of claim 1, further comprising analyzing one or more content elements of the communication.

5. The method of claim 1, further comprising reporting the determination of the second list of suggested recipients.

6. The method of claim 1, wherein the set of communication rules includes a rule directed to sending the communication to all levels of a report to chain.

7. The method of claim 1, wherein the set of communication rules includes a rule directed to sending the communication to only those with one or more certifications.

8. The method of claim 1, wherein the set of communication rules includes a rule directed to sending the communication to all members of a second group.

9. The method of claim 1, wherein the set of communication rules includes a rule directed to limiting a total number of recipients of the communication.

10. A method for directing an email communication to recipients, comprising:

determining one or more attributes for one or more members of a first group;

determining one or more attributes for one or more members of a second group;

receiving, from a sender of the email communication, a first list of one or more recipients to receive the email communication, wherein particular attributes define a relationship between the first list recipients and the sender;

analyzing one or more content elements of the email communication; and

determining a second list of one or more suggested recipients to receive the communication, wherein the second list of suggested recipients is determined by whether the attributes of the first list recipients, the sender, and the first and second group members and the content elements comply with a set of communication rules.

11. The method of claim 10, further comprising changing the content elements in order to comply with the set of communication rules.

12. A computer readable storage medium having instructions stored thereon which, when executed, cause a processor to perform the following operations:

determining one or more attributes for one or more members of a first group;

receiving, from a sender of the communication, a first list of one or more recipients to receive a communication, wherein particular attributes define a relationship between the first list recipients and the sender; and

determining a second list of one or more suggested recipients to receive the communication, wherein the second list of suggested recipients is determined by whether the attributes of the first list recipients, the sender, and the first group members comply with a set of communication rules.

13. The storage medium of claim 12, wherein the determination of the second list of suggested recipients includes adding one or more first group members and removing one or more first list recipients.

14. The storage medium of claim 12, further comprising reporting the determination of the second list of suggested recipients.

15. The storage medium of claim 12, further comprising:

determining one or more attributes for one or more members of a second group; and

normalizing the attributes of the first group members with the attributes of the second group members.

16. The storage medium of claim 15, wherein the first list of recipients and the second list of suggested recipients include members of the first or second groups.

17. The storage medium of claim 12, wherein the set of communication rules includes a rule directed to sending the communication to all levels of a report to chain.

18. The storage medium of claim 12, wherein the set of communication rules includes a rule directed to sending the communication to only those with one or more certifications.

19. The storage medium of claim 12, wherein the set of communication rules includes a rule directed to sending the communication to all members of a third group.

20. The storage medium of claim 12, wherein the set of communication rules includes a rule directed to limiting a total number of recipients of the communication.