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SELF-SERVICE ACCOUNT ENROLLMENT SYSTEM

  • US 20140074490A1
  • Filed: 09/12/2012
  • Published: 03/13/2014
  • Est. Priority Date: 09/12/2012
  • Status: Active Grant
First Claim
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1. A computer-readable medium having instructions stored thereon that, when executed by a processor, cause the processor to enroll a self-service user, the enrolling comprising:

  • creating a self-service account for the self-service user at a web portal system, wherein the self-service account comprises an account identity;

    sending a request for validation to an account management system;

    receiving validation request information from the account management system, wherein the validation request information is stored within the account management system;

    sending validation response information to the account management system;

    receiving validation confirmation information from the account management system in response to the account management system comparing the sent validation response information with validation response information stored within the account management system, wherein the validation confirmation information comprises the account identity;

    linking a user identity of the self-service user to the account identity within the web portal system, wherein the self-service user gains access to the self-service account within the web portal system based on the link between the account identity and the user identity; and

    linking one or more other user identities of one or more other users to both the user identity of the self-service user and the account identity within the web portal system, wherein the one or more users are automatically granted access to the self-service account based on the validation of the user identity of the self-service user.

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