SELF-SERVICE TERMINAL
First Claim
Patent Images
1. A method of determining a status of at least one Self Service Terminal (SST) in a financial network, comprising the steps of:
- from a node of a financial network, providing an instant message identifying a status of an SST to a help desk terminal comprising a further node of the financial network.
9 Assignments
0 Petitions
Accused Products
Abstract
A method and apparatus are disclosed for determining a status of a Self-Service Terminal (SST) in a financial network. The method includes the steps of, from an SST comprising a node of a financial network, providing an instant message identifying a status of the terminal to a help desk terminal comprising a further node of the financial network.
-
Citations
15 Claims
-
1. A method of determining a status of at least one Self Service Terminal (SST) in a financial network, comprising the steps of:
from a node of a financial network, providing an instant message identifying a status of an SST to a help desk terminal comprising a further node of the financial network. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
-
12. A financial network, comprising:
-
at least one Self-Service Terminal (SST), comprising a node in a financial network, comprising an instant message (IM) client or IM agent; and at least one help desk terminal, comprising a node in the financial network, comprising an IM client;
whereina status of the SST is identifiable to the help desk node via an instant message. - View Dependent Claims (13, 14)
-
-
15. A method of communicating information from a networked self-service terminal, the method comprising:
- executing an instant message program at the self-service terminal; and
communicating via the instant messaging program with other at least one other device on the network.
- executing an instant message program at the self-service terminal; and
Specification