SYSTEM AND METHOD FOR PROVIDING A USER WITH ADVISORY INFORMATION
First Claim
1. A method for providing a user with information, the method comprising:
- storing one or more pieces of advisory information and identification information of each of the advisory information;
recognizing a request for advisory information from the user;
forming, on a sheet, the advisory information requested by the user, an image corresponding to the identification information of the requested advisory information, and an input region in which feedback from the user can be provided;
scanning the image formed on the sheet and the input region in which the user has provided the feedback; and
storing the feedback in association with the corresponding advisory information.
1 Assignment
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Accused Products
Abstract
According to embodiments, a method for providing a user with information includes storing one or more pieces of advisory information and identification information of each of the advisory information, recognizing a request for advisory information from the user, forming, on a sheet, the advisory information requested by the user, an image corresponding to the identification information of the requested advisory information, and an input region in which feedback from the user can be provided, scanning the image formed on the sheet and the input region in which the user has provided the feedback, and storing the feedback in association with the corresponding advisory information.
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Citations
20 Claims
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1. A method for providing a user with information, the method comprising:
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storing one or more pieces of advisory information and identification information of each of the advisory information; recognizing a request for advisory information from the user; forming, on a sheet, the advisory information requested by the user, an image corresponding to the identification information of the requested advisory information, and an input region in which feedback from the user can be provided; scanning the image formed on the sheet and the input region in which the user has provided the feedback; and storing the feedback in association with the corresponding advisory information. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A system configured to provide a user with information, comprising:
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a storage unit configured to store one or more pieces of advisory information and identification information of each of the advisory information; a processing unit configured to recognize a request for the advisory information from the user; a printing unit configured to form, on a sheet, advisory information requested by the user, an image corresponding to the identification information of the requested advisory information, and an input region in which a feedback from the user can be provided; and a scanning unit configured to scan the image formed on the sheet and the input region in which the user has provided the feedback, wherein the storage unit is configured to store the feedback in association with the corresponding advisory information. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16)
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17. A service terminal device configured to provide a user with information, the device comprising:
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a processing unit configured to recognize a request for advisory information from the user; a printing unit configured to form, on a sheet, the advisory information requested by the user, an image corresponding to an identification information of the requested advisory information, and an input region in which a feedback from the user can be provided; and a scanning unit configured to scan the image and the feedback formed on the sheet, wherein the processing unit is configured to recognize the identification information of the advisory information based on the scanned image, and to associate the feedback with the corresponding advisory information based on the identification information. - View Dependent Claims (18, 19, 20)
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Specification