SYSTEM AND METHOD FOR PROVIDING CONTINUED ANSWERING OF SPECIAL NUMBER CALLS WHEN A PRIMARY ANSWERING POSITION IS EFFECTING CALL DIVERSION
First Claim
1. A method for providing continued answering of special number calls intended for delivery via a plurality of communication networks to a primary special number answering position when said primary special number answering position is effecting call diversion;
- the method comprising;
(a) determining at least one pre-identified alternate special number answering position;
(b) ascertaining that said primary special number answering position is effecting call diversion; and
(c) directing each routing entity of each respective communication network of said plurality of communication networks to route calls intended for said primary special number answering position to at least one selected alternate special number answering position of said at least one pre-identified alternate special number answering position.
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Accused Products
Abstract
A method for providing continued answering of special number calls intended for delivery via a plurality of communication networks to a primary special number answering position when the primary special number answering position is effecting call diversion includes: (a) determining at least one pre-identified alternate special number answering position; (b) ascertaining that the primary special number answering position is effecting call diversion; and (c) directing each routing entity of each respective communication network of the plurality of communication networks to route calls intended for the primary special number answering position to at least one selected alternate special number answering position of the at least one pre-identified alternate special number answering position.
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Citations
20 Claims
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1. A method for providing continued answering of special number calls intended for delivery via a plurality of communication networks to a primary special number answering position when said primary special number answering position is effecting call diversion;
- the method comprising;
(a) determining at least one pre-identified alternate special number answering position; (b) ascertaining that said primary special number answering position is effecting call diversion; and (c) directing each routing entity of each respective communication network of said plurality of communication networks to route calls intended for said primary special number answering position to at least one selected alternate special number answering position of said at least one pre-identified alternate special number answering position. - View Dependent Claims (2, 3, 4, 5, 6, 7)
- the method comprising;
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8. A method for providing continued answering of emergency service request calls intended for delivery via a plurality of communication networks to a primary emergency service answering position when said primary emergency service answering position is effecting call diversion;
- the method comprising;
(a) determining at least one pre-identified alternate emergency service answering position; (b) ascertaining that said primary emergency service answering position is effecting call diversion; and (c) directing each routing entity of each respective communication network of said plurality of communication networks to route calls intended for said primary emergency service answering position to at least one selected alternate emergency service answering position of said at least one pre-identified alternate emergency service answering position. - View Dependent Claims (9, 10, 11, 12, 13, 14)
- the method comprising;
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15. A system for providing continued answering of emergency service request calls intended for delivery via a plurality of communication networks to a primary emergency service answering position when said primary emergency service answering position is effecting call diversion;
- the system comprising;
(a) at least one pre-identified alternate emergency service answering position coupled with said plurality of communication networks; and (b) a respective at least one routing entity coupled with each respective communication network of said plurality of communication networks;
each said respective at least one routing entity effecting routing of emergency service request calls intended for said primary emergency service answering position to said primary emergency service answering position when said primary emergency service answering position is operational;
each said respective at least one routing entity effecting routing of emergency service request calls intended for said primary emergency service answering position to at least one selected alternate emergency service answering position of said at least one pre-identified alternate emergency service answering position when said primary emergency service operating position is effecting call diversion. - View Dependent Claims (16, 17, 18, 19, 20)
- the system comprising;
Specification