SYSTEMS AND METHODS FOR PROVIDING A VOICE AGENT USER INTERFACE

• US 20140095171A1
• Filed: 10/01/2012
• Published: 04/03/2014
• Est. Priority Date: 10/01/2012
• Status: Abandoned Application

• Current Assignee: Nuance Communications, Inc. (Microsoft Corporation)
• Original Assignee: Nuance Communications, Inc. (Microsoft Corporation)
• Inventors: Lynch, Timothy, Brown, Sean P., Attayadmawittaya, Paweena, Cabaco, Tiago Goncalves, Chen, Victor Shine
• Application Number:
  US13/632,244
• Publication Number:
  US 20140095171A1
• Time in Patent Office: Days
• US Class Current: 704/275
• CPC Class Codes: G06F 3/167 Audio in a user interface, e.g. using voice commands for navigating, audio feedback
• CPC Class Codes: G10L 15/22 Procedures used during a speech recognition process, e.g. man-machine dialogue
• CPC Class Codes: G10L 17/22 Interactive procedures; Man-machine interfaces
• CPC Class Codes: G10L 2015/228 of application context

Abstract

Some embodiments provide techniques performed by at least one voice agent. The techniques include receiving voice input specifying a requested action; and identifying a subject of the requested action from the voice input and information relating to a prior action invoked by the at least one voice agent, wherein the information identifies a subject of the prior action.

Claims

1. A computing device, comprising:

at least one processor programmed to implement at least one voice agent, wherein the at least one voice agent is configured to;

receive voice input specifying a requested action; and

identify a subject of the requested action from the voice input and information relating to a prior action invoked by the at least one voice agent, wherein the information identifies a subject of the prior action.

2. The computing device of claim 1, wherein the subject of the requested action is a person, and wherein the at least one voice agent is configured to:

identify the person from information identifying the person as being the subject of the prior action invoked by the at least one voice agent.

3. The computing device of claim 1, wherein the subject of the requested action is an item, and wherein the at least one voice agent is configured to:

identify the item from information identifying the item as being the subject of the prior action invoked by the at least one voice agent.

4. The computing device of claim 1, wherein the prior action invoked by the at least one voice agent was at least partially performed by a first application program, and wherein the requested action is to be at least partially performed by a second application program different from the first application program.

5. The computing device of claim 1, wherein the prior action invoked by the at least one voice agent was at least partially performed by an application program, and wherein the requested action is to be at least partially performed by the application program.

6. The computing device of claim 1, wherein the voice input ambiguously identifies a plurality of possible subjects of the requested action, and wherein the at least one voice agent is configured to identify the subject of the requested action from among the plurality of possible subjects by using the information related to the prior action invoked by the at least one voice agent.

7. The computing device of claim 1, wherein the at least one voice agent is configured to identify the subject of the requested action from the voice input and information relating to a plurality of prior actions invoked by the at least one voice agent, wherein the information identifies a subject of each of the prior actions.

8. A method performed by at least one voice agent, the method comprising:

receiving voice input specifying a requested action; and

identifying a subject of the requested action from the voice input and information relating to a prior action invoked by the at least one voice agent, wherein the information identifies a subject of the prior action.

9. The method of claim 8, wherein the subject of the requested action is a person, and wherein identifying the subject of the requested action comprises identifying the person from information identifying the person as being the subject of the prior action invoked by the at least one voice agent.

10. The method of claim 8, wherein the subject of the requested action is an item, and wherein identifying the subject of the requested action comprises identifying the item from information identifying the item as being the subject of the prior action invoked by the at least one voice agent.

11. The method of claim 8, wherein the prior action invoked by the at least one voice agent was at least partially performed by a first application program, and wherein the requested action is to be at least partially performed by a second application program different from the first application program.

12. The method of claim 8, wherein the prior action invoked by the at least one voice agent was at least partially performed by an application program, and wherein the requested action is to be at least partially performed by the application program.

13. The method of claim 8, wherein the voice input ambiguously identifies a plurality of possible subjects of the requested action, and identifying the subject of the requested action comprises identifying the subject of the requested action from among the plurality of possible subjects by using the information related to the prior action invoked by the at least one voice agent.

14. The method of claim 8, wherein identifying the subject of the requested action further comprises identifying the subject of the requested action from information relating to a plurality of prior actions invoked by the at least one voice agent, wherein the information identifies a subject of each of the prior actions.

15. At least one non-transitory computer-readable storage medium storing processor executable instructions that, when executed by at least one computing device, cause the at least one computing device to implement at least one voice agent that performs a method comprising:

receiving voice input specifying a requested action; and

identifying a subject of the requested action from the voice input and information relating to a prior action invoked by the at least one voice agent, wherein the information identifies a subject of the prior action.

16. The at least one non-transitory computer-readable storage medium of claim 15, wherein the subject of the requested action is a person, and wherein identifying the subject of the requested action comprises identifying the person from information identifying the person as being the subject of the prior action invoked by the at least one voice agent.

17. The at least one non-transitory computer-readable storage medium of claim 15, wherein the subject of the requested action is an item, and wherein identifying the subject of the requested action comprises identifying the item from information identifying the item as being the subject of the prior action invoked by the at least one voice agent.

18. The at least one non-transitory computer-readable storage medium of claim 15, wherein the prior action invoked by the at least one voice agent was at least partially performed by a first application program, and wherein the requested action is to be at least partially performed by a second application program different from the first application program.

19. The at least one non-transitory computer-readable storage medium of claim 15, wherein the prior action invoked by the at least one voice agent was at least partially performed by an application program, and wherein the requested action is to be at least partially performed by the application program.

20. The at least one non-transitory computer-readable storage medium of claim 15, wherein the voice input ambiguously identifies a plurality of possible subjects of the requested action, and identifying the subject of the requested action comprises identifying the subject of the requested action from among the plurality of possible subjects by using the information related to the prior action invoked by the at least one voice agent.