ATTACHING PATIENT CONTEXT TO A CALL HISTORY ASSOCIATED WITH VOICE COMMUNICATION

• US 20140100873A1
• Filed: 12/11/2012
• Published: 04/10/2014
• Est. Priority Date: 10/05/2012
• Status: Abandoned Application

• Current Assignee: Cerner Innovation, Inc. (Oracle Corporation)
• Original Assignee: Cerner Innovation, Inc. (Oracle Corporation)
• Inventors: VAGLIO, JAY CHRISTOPHER, ANDERSON, MATT RYAN
• Application Number:
  US13/711,206
• Publication Number:
  US 20140100873A1
• Time in Patent Office: Days
• US Class Current: 705/3
• CPC Class Codes: G06F 3/048 Interaction techniques based on graphical user interfaces [GUI]
• CPC Class Codes: G06F 3/04817 using icons graphical or visual programming using iconic symbols G06F8/34
• CPC Class Codes: G06F 3/0482 Interaction with lists of selectable items, e.g. menus
• CPC Class Codes: G06F 3/04842 Selection of displayed objects or displayed text elements G06F3/0482 takes precedence
• CPC Class Codes: G06Q 50/00 Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism healthcare informatics G16H
• CPC Class Codes: G08B 5/22 using electric transmission; using electromagnetic transmission
• CPC Class Codes: G16H 40/67 for remote operation
• CPC Class Codes: H04M 1/724 User interfaces specially adapted for cordless or mobile telephones
• CPC Class Codes: H04M 3/00 Automatic or semi-automatic exchanges
• CPC Class Codes: H04W 4/14 Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]
• CPC Class Codes: H04W 4/16 Communication-related supplementary services, e.g. call-transfer or call-hold
• CPC Class Codes: H04W 4/90 Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]

Abstract

Systems, methods, and computer-readable media for declining, attaching, and editing patient context to mobile voice communication are provided. Patient demographic or alert information is attached to items within call histories associated with voice communication which are stored in the EMR and utilized for later analysis (e.g., analytics, patient progress, billing, reimbursement, staff scheduling, patient acuity, and the like). In embodiments, the context is declined, attached, or edited to items from the call history. In embodiments, the context is attached to items in the call history when the voice communication is initiated.

Claims

1. One or more computer storage media storing computer-executable instructions that, when executed by one or more computing devices, cause the one or more computing devices to perform a method that facilitates attaching patient context to a call history associated with mobile voice communication:

receiving a selection of one of an alert from an alert list or one or more patients from a patient list;

providing context associated with the alert, the one or more patients, or a combination thereof;

receiving an indication that a first clinician is initiating a voice communication with a second clinician;

receiving a selection of the second clinician from a contact list;

attaching the context to a call history associated with the voice communication.

2. The media of claim 1, wherein the alert list or patient list is communicated from a health information system and/or electronic medical record (EMR).

3. The media of claim 1, wherein the context includes alert or patient demographic information.

4. The media of claim 1, wherein the context includes one or more of protocols, encounter details, patient demographics, care team information, family contacts, insurance information, pharmacy information.

5. The media of claim 1, further comprising communicating the call history to medical information system.

6. The media of claim 1, further comprising storing the call history in an electronic medical record (EMR).

7. The media of claim 1, wherein the call history is an item in the call history log of the user device that is associated with the voice communication between the first clinician and the second clinician.

8. The media of claim 6, further comprising tracking patient progress.

9. The media of claim 6, further comprising utilizing the call history for billing or reimbursement.

10. The media of claim 6, further comprising utilizing the call history for scheduling staff.

11. A computer system to facilitate attaching patient context to a call history associated with mobile voice communication, the computer system comprising a processor coupled to a computer storage medium, the computer storage medium having stored thereon a plurality of computer software components executable by the processor, the computer software components comprising:

a selection component for receiving a selection of one of an alert from an alert list or one or more patients from a patient list;

a context component for providing context associated with the alert, the one or more patients, or a combination thereof;

an indication component for receiving an indication that a first clinician is initiating a voice communication with a second clinician;

a contact component for receiving a selection of the second clinician from a contact list;

an attachment component for attaching the context to a call history associated with the voice communication.

12. The system of claim 11, further comprising an item selection component for receiving a selection of an item from the call history that the first clinician determines needs additional context.

13. The system of claim 12, further comprising a context selection component for receiving additional context to add to the item.

14. Computer storage media having computer-executable instructions embodied thereon that, when executed, produce a graphical user interface (GUI) to facilitate attaching patient context to a call history associated with mobile voice communication, the GUI comprising:

a list display area that displays one of an alert list or a patient list;

a context display area that displays context associated with an alert, one or more patients, or a combination thereof;

a call display area that displays an indicator for initiating a voice communication;

a contact display area that displays a contact list; and

an attachment display area that displays the context attached to the call history associated with the voice communication.

15. The media of claim 14, wherein the list display area further displays a search bar to search for a particular patient.

16. The media of claim 14, wherein the list display area further displays unit organizers for organizing the patient list by unit.

17. The media of claim 14, wherein the list display area further displays a demographic bar that displays context associated with a particular patient.

18. The media of claim 14, wherein the list display area further displays buttons for displaying additional items, the additional items including a staff list, an alert list, a message list, and other topics.

19. The media of claim 14, wherein the list display area further includes tabs for displaying particular patients of a healthcare facility, the particular patients including all patients assigned to the clinician, patients organized by unit, and all patients in the patient list.

20. The media of claim 14, wherein the context includes one or more of patient name, date of birth, allergies, and location.