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ELECTRONIC ADVERSE EVENT REPORTING SYSTEM

  • US 20140101232A1
  • Filed: 10/10/2012
  • Published: 04/10/2014
  • Est. Priority Date: 10/10/2012
  • Status: Active Grant
First Claim
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1. A computer-implemented method comprising:

  • receiving electronic information transmitted from a first remote communications device of a first consumer, the electronic information comprising a first unique identifier specific to one of a plurality of remote electronic devices comprising at least a first electronic device and a second electronic device, wherein the first communications device is not one of the plurality of remote electronic devices;

    based upon the reception of the first unique identifier, automatically determining that the consumer of the first communications device experienced an adverse event with one of the remote electronic devices;

    with a processor, comparing the first unique identifier against a collection of unique identifiers stored on a non-transitory computer-readable medium, wherein each unique identifier of the collection is associated with one of the plurality of remote electronic devices, to identify resolution information of the first electronic device linked to the received first unique identifier, wherein the resolution information comprises;

    an identity of the first electronic device associated with the adverse event, anda first location associated with the first electronic device;

    based on, at least in part, the resolution information, automatically identifying a second communication device associated with at least a first vendor responsible for the operation of the first electronic device, wherein the second communications device is not one of the plurality of electronic devices; and

    automatically transmitting an electronic notification to the second communication device configured to notify an individual of the second communication device that a consumer has experienced an adverse event with the first electronic device.

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