Incentivizing Purchases at Physical Retailers

• US 20140108179A1
• Filed: 10/17/2012
• Published: 04/17/2014
• Est. Priority Date: 10/17/2012
• Status: Abandoned Application

• Current Assignee: Google Inc. (Alphabet Inc.)
• Original Assignee: Google Inc. (Alphabet Inc.)
• Inventors: Wu, Ping, Zhu, Guangyu
• Application Number:
  US13/654,201
• Publication Number:
  US 20140108179A1
• Time in Patent Office: Days
• US Class Current: 705/26.3
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]
• CPC Class Codes: G06Q 30/08 Auctions

Abstract

Shoppers at physical retailers are incentivized to purchase products from a physical retailer. The user provides a product identifier using a user device. The product identifier is used to identify the product being viewed by the user. Online retailers are queried to obtain online bids to sell the product. An incentive is identified for the user based on the product and the physical retailer. The incentive and an online retailer bid are provided to the user for the user to determine whether to purchase the product at the online retailer bid price or using the incentive. The incentive may be based on location information indicating user device movement. The incentive may require the user to perform an action, such as posting to a social network. A different incentive may be provided to the user if the user is leaving the physical retailer to promote purchase at the physical retailer.

Claims

1. A computer-implemented method of incentivizing a purchase at a physical retailer, comprising:

receiving, via a computer network, a purchase incentive request from a user device located on the premises of the physical retailer, the purchase incentive request identifying a product for which an incentive is requested by a user;

obtaining, from at least one online retailer, an online retailer bid offering to sell the identified product to the user;

identifying an incentive for the user to purchase the identified product offered by the physical retailer; and

providing, via the computer network, the online retailer bid and the incentive to the user device.

2. The computer-implemented method of claim 1, wherein obtaining the online retailer bid comprises:

receiving a plurality of online retailer bids offering to sell the identified product to the user from a plurality of online retailers, each online retailer bid having associated bid parameters describing terms of the bid; and

selecting a subset of the plurality of online retailer bids using bid selection criteria and the bid parameters;

wherein the providing provides the selected subset of the online retailer bids to the user device.

3. The computer-implemented method of claim 1, wherein identifying the incentive for the user comprises:

determining information about the user;

identifying a plurality of incentives applicable to the user responsive to the determined information about the user, the product identifier, and the physical retailer; and

selecting a subset of the plurality of incentives applicable to the user using incentive selection criteria, wherein the selected subset of the plurality of incentives includes the identified incentive for the user.

4. The computer-implemented method of claim 1 further comprising negotiating a product purchase for the user using the incentive from the physical retailer.

5. The computer-implemented method of claim 4, wherein the negotiating comprises:

receiving an indication that the user declined to purchase the physical product from the online retailer using the incentive;

responsive to receiving the indication that the user declined to purchase the physical product, receiving location information from the user device indicating movement of the user device; and

determining an additional incentive for the user to purchase the identified product offered by the physical retailer responsive to the received location information; and

providing the additional incentive to the user device.

6. The computer-implemented method of claim 5, wherein the movement of the user device indicates the user device is leaving the premises of the physical retailer.

7. The computer-implemented method of claim 1, wherein obtaining an online retailer bid comprises:

identifying a substitute product related to the identified product; and

obtaining, from at least one online retailer, an online retailer bid offering to sell the substitute product to the user;

wherein the online retailer bid offering to sell the substitute product is provided to the user device.

8. A computer system for providing a social shopping experience, the system comprising:

a non-volatile storage system; and

a processor, the processor configured to;

receive, via a computer network, a purchase incentive request from a user device located on the premises of the physical retailer, the purchase incentive request identifying a product for which an incentive is requested by a user;

obtain, from at least one online retailer, an online retailer bid offering to sell the identified product to the user;

identify an incentive for the user to purchase the identified product offered by the physical retailer; and

provide, via the computer network, the online retailer bid and the incentive to the user device.

9. The computer system of claim 8, wherein to obtain the online retailer bid, the processor is configured to:

receive a plurality of online retailer bids offering to sell the identified product to the user from a plurality of online retailers, each online retailer bid having associated bid parameters describing terms of the bid; and

select a subset of the plurality of online retailer bids using bid selection criteria and the bid parameters;

wherein the providing provides the selected subset of the online retailer bids to the user device.

10. The computer system of claim 8, wherein to identify the incentive for the user, the processor is configured to:

determine information about the user;

identify a plurality of incentives applicable to the user responsive to the determined information about the user, the product identifier, and the physical retailer; and

select a subset of the plurality of incentives applicable to the user using incentive selection criteria, wherein the selected subset of the plurality of incentives includes the identified incentive for the user.

11. The computer system of claim 8, wherein the processor is further configured to negotiate a product purchase for the user using the incentive from the physical retailer.

12. The computer system of claim 11, wherein the negotiating comprises the processor further configured to:

receive an indication that the user declined to purchase the physical product from the online retailer using the incentive;

responsive to receiving the indication that the user declined to purchase the physical product, receive location information from the user device indicating movement of the user device; and

determine an additional incentive for the user to purchase the identified product offered by the physical retailer responsive to the received location information; and

provide the additional incentive to the user device.

13. The computer system of claim 12, wherein the movement of the user device indicates the user device is leaving the premises of the physical retailer.

14. The computer system of claim 8, wherein the obtaining an online retailer bid comprises the processor further configured to:

identify a substitute product related to the identified product; and

obtain, from at least one online retailer, an online retailer bid offering to sell the substitute product to the user;

wherein the online retailer bid offering to sell the substitute product is provided to the user device.

15. A non-transitory computer-readable medium for providing a social shopping experience performed by a user device, the computer-readable medium containing computer program code for implementing the steps of:

receiving, via a computer network, a purchase incentive request from a user device located on the premises of the physical retailer, the purchase incentive request identifying a product for which an incentive is requested by a user;

obtaining, from at least one online retailer, an online retailer bid offering to sell the identified product to the user;

identifying an incentive for the user to purchase the identified product offered by the physical retailer; and

providing, via the computer network, the online retailer bid and the incentive to the user device.

16. The non-transitory computer-readable medium of claim 15, wherein obtaining the online retailer bid comprises:

receiving a plurality of online retailer bids offering to sell the identified product to the user from a plurality of online retailers, each online retailer bid having associated bid parameters describing terms of the bid; and

selecting a subset of the plurality of online retailer bids using bid selection criteria and the bid parameters;

wherein the providing provides the selected subset of the online retailer bids to the user device.

17. The non-transitory computer-readable medium of claim 15, wherein identifying the incentive for the user comprises:

determining information about the user;

identifying a plurality of incentives applicable to the user responsive to the determined information about the user, the product identifier, and the physical retailer; and

selecting a subset of the plurality of incentives applicable to the user using incentive selection criteria, wherein the selected subset of the plurality of incentives includes the identified incentive for the user.

18. The non-transitory computer-readable medium of claim 15 further comprising negotiating a product purchase for the user using the incentive from the physical retailer.

19. The non-transitory computer-readable medium of claim 18, wherein the negotiating comprises:

receiving an indication that the user declined to purchase the physical product from the online retailer using the incentive;

responsive to receiving the indication that the user declined to purchase the physical product, receiving location information from the user device indicating movement of the user device; and

determining an additional incentive for the user to purchase the identified product offered by the physical retailer responsive to the received location information; and

providing the additional incentive to the user device.

20. The non-transitory computer-readable medium of claim 19, wherein the movement of the user device indicates the user device is leaving the premises of the physical retailer.