VISITOR MANAGEMENT SYSTEMS AND METHODS
First Claim
1. A system for controlling access to an access-controlled environment, the system comprising:
- a network comprising one or more server devices and a memory device;
a visitor access point comprising a greeting station connected to the network, wherein the greeting station is configured to collect visitor data; and
a plurality of answering stations, wherein each answering station is configured to present an answering station operator with a plurality of options for dealing with a visitor calling from the greeting station, the plurality of options comprising granting a visitor access to the environment,wherein the network is configured to prioritize available answering stations in the plurality of answering stations based on collected visitor data.
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Accused Products
Abstract
Various apparatus, methods, techniques and systems are disclosed for admitting, tracking, monitoring and processing data about visitors and vehicles that visit an access-controlled environment. A network having one or more greeting stations and a number of linked answering stations collects and manages data concerning visitors and/or vehicles in the access-controlled environment, and can manage or assist individuals in managing granting access to the access-controlled environment, monitoring visitors and vehicles present in the access-controlled environment, limiting movement and access to certain areas in the access-controlled environment and generating records and other data about each visit. Some embodiments of the network are also adaptable for use in providing traveler assistance and consular services for various types of individuals.
67 Citations
10 Claims
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1. A system for controlling access to an access-controlled environment, the system comprising:
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a network comprising one or more server devices and a memory device; a visitor access point comprising a greeting station connected to the network, wherein the greeting station is configured to collect visitor data; and a plurality of answering stations, wherein each answering station is configured to present an answering station operator with a plurality of options for dealing with a visitor calling from the greeting station, the plurality of options comprising granting a visitor access to the environment, wherein the network is configured to prioritize available answering stations in the plurality of answering stations based on collected visitor data. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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Specification