PROCESS, METHOD, SYSTEM AND APPARATUS FOR ACCESSING CONSUMERS TO IMPPROVE SALES, KNOWLEDGE AND ENGAGEMENT

• US 20140143059A1
• Filed: 11/20/2013
• Published: 05/22/2014
• Est. Priority Date: 11/20/2012
• Status: Abandoned Application

• Current Assignee: Benjamin J. Kwitek, Springer, Harold S.
• Original Assignee: Benjamin J. Kwitek, Springer, Harold S.
• Inventors: Kwitek, Benjamin J., Springer, Harold S.
• Application Number:
  US14/085,287
• Publication Number:
  US 20140143059A1
• Time in Patent Office: Days
• US Class Current: 705/14.58
• CPC Class Codes: G06Q 30/0261 based on user location
• CPC Class Codes: G06Q 30/0267 Wireless devices

Abstract

A system for accessing consumers before, during and after purchase decisions includes a plurality of electronic devices carried by consumers. The plurality of electronic devices include location/position technology. The system also includes a back-end system, and a front-end interface system communicating with an existing wireless network. The front-end interface system communicates with the plurality of electronic devices carried by consumers for the display of data and potential in-store interaction between the consumer and a product and service company or a retailer.

Claims

1. A system for accessing consumers before, during and after purchase decisions, comprising:

a plurality of electronic devices carried by consumers, the plurality of electronic devices including location/position technology;

a back-end system;

a front-end interface system communicating with an existing wireless network for communicating with the plurality of electronic devices carried by consumers for the display of data and potential in-store interaction between the consumer and a product and service company or a retailer.

2. The system according to claim 1, wherein the electronic devices are tablet computers or smartphones.

3. The system according to claim 1, wherein the front-end interface system is a server.

4. The system according to claim 1, wherein the back-end system is a server.

5. The system according to claim 1, wherein the back-end system includes a customized content provisioning system.

6. The system according to claim 1, wherein the customized content provisioning system utilizes location/position technology to isolate exact location of the plurality of electronic devices carried by consumers taking into account proximity to goods being promoted.

7. The system according to claim 1, further including a real-time information and promotions providing system.

8. The system according to claim 1, wherein the back-end system determines the most desirable content for the consumers.

9. The system according to claim 1, further including a feedback providing system providing feedback to the consumer products and/or services company.

10. The system according to claim 1, further including a content creation and management providing system for creation of custom promotional efforts.

11. The system according to claim 1, wherein the front-end interface system and back-end systems employ software and computational programs to analyze data.

13. The method according to claim 11, wherein the electronic devices are tablet computers or smartphones.

14. The method according to claim 11, further including a customized content provisioning system.

15. The method according to claim 14, wherein the customized content provisioning system utilizes location/position technology to isolate exact location of the plurality of electronic devices carried by consumers taking into account proximity to goods being promoted.

16. The method according to claim 11, further including providing real-time information and promotions to the plurality of electronic device carried by consumers to facilitate awareness and increase sales.

17. The method according to claim 11, further including determining most desirable content for the consumers.

18. The method according to claim 11, further including providing feedback to the consumer products and/or services company.

19. The method according to claim 1, further providing for content creation and a management for custom promotional efforts.

12. A method for accessing consumers before, during and after purchase decisions, comprising:

alerting targeted consumers with electronic devices as to the existence of a promotional system;

enrolling the targeted consumers and collecting data identifying the consumers;

compiling and organizing the data identifying the consumers;

using time and place data, delivering advertisements and promotions to the electronic devices of the consumers at a selected time.