MULTI-TIER CHANNEL PARTNER MANAGEMENT FOR RECURRING REVENUE SALES

• US 20140156343A1
• Filed: 05/15/2013
• Published: 06/05/2014
• Est. Priority Date: 06/18/2012
• Status: Abandoned Application

• Current Assignee: Servicesource International Incorporated
• Original Assignee: Servicesource International Incorporated
• Inventors: Olsen, Greg, Bell, Ganesh, Craft, Ricardo, Miller, Kenji
• Application Number:
  US13/895,276
• Publication Number:
  US 20140156343A1
• Time in Patent Office: Days
• US Class Current: 705/7.29
• CPC Class Codes: G06Q 10/067 Enterprise or organisation modelling
• CPC Class Codes: G06Q 30/0201 Market modelling; Market analysis; Collecting market data

Abstract

A system and method for multi-tier channel partner management for recurring revenue sales are disclosed. A plurality of tiers related to a recurring revenue asset is designated. Each tier of the plurality of tiers having a set of permissions and rules, the permissions of the tier enabling a user associated with the tier to access information in a database about the recurring revenue asset, and the rules defining permitted interactions between the user and the recurring revenue management system with respect to the recurring revenue asset. Data representing one of the plurality of tiers is received relating to the recurring revenue asset and associated with the user. Data relating to the recurring revenue asset is transmitted. The transmitted data is permitted to be sent to the user based on the tier associated with the user and the recurring revenue asset. A permitted interaction for the user is then executed with the recurring revenue management system to manage the recurring revenue asset.

Claims

1. A computer program product comprising a machine-readable medium storing instructions that, when executed by at least one programmable processor, cause the at least one programmable processor to perform operations comprising:

designating a plurality of tiers related to a recurring revenue asset, each tier of the plurality of tiers having a set of permissions and rules, the permissions of the tier enabling a user associated with the tier to access information in a database about the recurring revenue asset, and the rules defining permitted interactions between the user and the recurring revenue management system with respect to the recurring revenue asset;

receiving data representing one of the plurality of tiers relating to the recurring revenue asset and associated with the user;

transmitting, from the database to a client computer, data relating to the recurring revenue asset, wherein the transmitted data is permitted to be sent to the user based on the tier associated with the user and the recurring revenue asset; and

executing a permitted interaction for the user with the recurring revenue management system to manage the recurring revenue asset.

2. A computer program product as in claim 1, wherein the operations further comprise:

linking at least two of the plurality of tiers via the recurring revenue management system.

3. A computer program product as in claim 2, wherein the operations further comprise:

executing at least some of the data exchange and at least some of the interactions via the linking.

4. A computer program product as in claim 1, wherein one of the plurality of tiers is designated as an incumbent, the incumbent being associated with incumbency rules that are not defined with the other tiers of the plurality of tiers.

5. A recurring revenue management system comprising:

at least one programmable processor; and

a machine-readable medium storing instructions that, when executed by the at least one processor, cause the at least one programmable processor to perform operations comprising;

designate a plurality of tiers related to a recurring revenue asset, each tier of the plurality of tiers having a set of permissions and rules, the permissions of the tier enabling a user associated with the tier to access information in a database about the recurring revenue asset, and the rules defining permitted interactions between the user and the recurring revenue management system with respect to the recurring revenue asset;

receive data representing one of the plurality of tiers relating to the recurring revenue asset and associated with the user;

transmit, from the database to a client computer, data relating to the recurring revenue asset, wherein the transmitted data is permitted to be sent to the user based on the tier associated with the user and the recurring revenue asset; and

execute a permitted interaction for the user with the recurring revenue management system to manage the recurring revenue asset.

6. A recurring revenue management system as in claim 5, wherein the operations further comprise:

link at least two of the plurality of tiers via the recurring revenue management system.

7. A recurring revenue management system as in claim 6, wherein the operations further comprise:

execute at least some of the data exchange and at least some of the interactions via the linking.

8. A recurring revenue management system as in claim 5, wherein one of the plurality of tiers is designated as an incumbent, the incumbent being associated with incumbency rules that are not defined with the other tiers of the plurality of tiers.

9. A method comprising:

designating a plurality of tiers related to a recurring revenue asset, each tier of the plurality of tiers having a set of permissions and rules, the permissions of the tier enabling a user associated with the tier to access information in a database about the recurring revenue asset, and the rules defining permitted interactions between the user and the recurring revenue management system with respect to the recurring revenue asset;

receiving data representing one of the plurality of tiers relating to the recurring revenue asset and associated with the user;

transmitting, from the database to a client computer, data relating to the recurring revenue asset, wherein the transmitted data is permitted to be sent to the user based on the tier associated with the user and the recurring revenue asset; and

executing a permitted interaction for the user with the recurring revenue management system to manage the recurring revenue asset.

10. A method as in claim 9, further comprising linking at least two of the plurality of tiers via the recurring revenue management system.

11. A method as in claim 10, further comprising executing at least some of the data exchange and at least some of the interactions via the linking.

12. A method as in claim 9, wherein one of the plurality of tiers is designated as an incumbent, the incumbent being associated with incumbency rules that are not defined with the other tiers of the plurality of tiers.