Obtaining Ratings Using A Rating Service

• US 20140156460A1
• Filed: 12/05/2012
• Published: 06/05/2014
• Est. Priority Date: 12/05/2012
• Status: Active Grant

• Current Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Original Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Inventors: Fan, James W., Aaron, Jeffrey A., Shaw, Venson
• Granted Patent: US 9,378,520 B2
• Time in Patent Office: Days
• US Class Current: 705/26.61
• CPC Class Codes: G06Q 30/018 Certifying business or products
• CPC Class Codes: G06Q 30/0623 Item investigation

Abstract

Concepts and technologies are disclosed herein for obtaining ratings using a rating service. A server computer executing a rating service can detect arrival of a user device at a vendor location. The server computer also can detect an interaction with a product offered at the vendor location by the user device. The server computer can determine that a rating for the product is to be requested, and can request the rating from the user device.

Claims

1. A method comprising:

detecting, at a server computer executing a rating service, arrival of a user device at a vendor location;

detecting, by the server computer, an interaction with a product offered at the vendor location by the user device;

determining, by the server computer, that a rating for the product is to be requested; and

sending, by the server computer, a request for the rating to the user device.

2. The method of claim 1, further comprising:

determining that completion of the rating is to be delayed;

determining that a delay corresponds to a location-based delay defined by a location constraint;

monitoring a location of the user device;

detecting satisfaction of the location constraint; and

obtaining the rating from the user device.

3. The method of claim 1, further comprising:

determining that completion of the rating is to be delayed;

determining that a delay corresponds to a time-based delay defined by a delay time;

starting a timer job set to the delay time;

detecting expiration of the timer job; and

obtaining the rating from the user device.

4. The method of claim 3, wherein the location constraint comprises leaving a defined geographic location.

5. The method of claim 3, wherein the location constraint comprises arriving at a defined geographic location.

6. The method of claim 1, further comprising:

determining that completion of the rating is to be delayed;

determining that a delay corresponds to a request-based delay;

detecting a request for the completion of the rating; and

obtaining the rating from the user device.

7. The method of claim 6, wherein detecting the request comprises detecting a request for a shopping route rating display at the user device.

8. The method of claim 1, wherein detecting arrival of the user device at the vendor location comprises detecting, using a location beacon located at the vendor location, the user device.

9. The method of claim 1, wherein detecting arrival of the user device at the vendor location comprises receiving location data from the user device, the location data specifying a geographic location corresponding to a further geographic location of the vendor location.

10. The method of claim 1, wherein detecting the interaction comprises detecting a Web search for the product offered at the vendor location by the user device.

11. The method of claim 10, wherein the product comprises a service.

12. A system comprising:

a processor; and

a memory storing computer-executable instructions that, when executed by the processor, cause the processor to perform operations comprising

detecting arrival of a user device at a vendor location,

detecting an interaction, by the user device, with a product offered at the vendor location by the user device,

determining that a rating for the product is to be requested, and

sending a request for the rating to the user device.

13. The system of claim 12, wherein execution of the computer-executable instructions by the processor causes the processor to perform operations further comprising:

determining that completion of the rating is to be delayed;

determining that a delay corresponds to a location-based delay defined by a location constraint;

monitoring a location of the user device;

detecting satisfaction of the location constraint; and

obtaining the rating from the user device.

14. The system of claim 12, wherein execution of the computer-executable instructions by the processor causes the processor to perform operations further comprising:

determining that completion of the rating is to be delayed;

determining that a delay corresponds to a time-based delay defined by a delay time;

starting a timer job set to the delay time;

detecting expiration of the timer job; and

obtaining the rating from the user device.

15. The system of claim 12, wherein execution of the computer-executable instructions by the processor causes the processor to perform operations further comprising:

determining that completion of the rating is to be delayed;

determining that a delay corresponds to a request-based delay;

detecting a request for the completion of the rating; and

obtaining the rating from the user device.

16. The system of claim 12, further comprising:

a location beacon at the vendor location; and

a private network, wherein detecting arrival of the user device at the vendor location comprises receiving, via the private network, data indicating that the user device is detected by the location beacon located at the vendor location.

17. A computer storage medium having computer-executable instructions stored thereon that, when executed by a processor, cause the processor to perform operations comprising:

detecting arrival of a user device at a vendor location;

detecting an interaction, by the user device, with a product offered at the vendor location by the user device;

determining that a rating for the product is to be requested; and

sending a request for the rating to the user device.

18. The computer storage medium of claim 17, further comprising computer-executable instructions that, when executed by the processor, cause the processor to perform operations comprising:

determining that completion of the rating is to be delayed;

determining that a delay corresponds to a location-based delay defined by a location constraint;

monitoring a location of the user device;

detecting satisfaction of the location constraint; and

obtaining the rating from the user device.

19. The computer storage medium of claim 17, further comprising computer-executable instructions that, when executed by the processor, cause the processor to perform operations comprising:

determining that completion of the rating is to be delayed;

determining that a delay corresponds to a time-based delay defined by a delay time;

starting a timer job set to the delay time;

detecting expiration of the timer job; and

obtaining the rating from the user device.

20. The computer storage medium of claim 17, further comprising computer-executable instructions that, when executed by the processor, cause the processor to perform operations comprising:

determining that completion of the rating is to be delayed;

determining that a delay corresponds to a request-based delay;

detecting a request for the completion of the rating; and

obtaining the rating from the user device.