USING A FINANCIAL ACCOUNT STATEMENT TO PRESENT AN OPPORTUNITY TO PROVIDE CONTENT RELATED TO A GOOD OR SERVICE
First Claim
Patent Images
1. A method, comprising:
- a first computer system receiving account information identifying a plurality of charges associated with a financial account of a user;
the first computer system analyzing the account information to determine that an opportunity exists to solicit content from the user relating to the user'"'"'s experience with a good or service associated with a particular one of the plurality of charges; and
the first computer system providing information usable by a remote computing device to cause display of a first visual element associated with the particular charge, wherein the first visual element is selectable to cause the user to be presented with an opportunity to submit the content.
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Accused Products
Abstract
Techniques for determining that an opportunity to solicit content from a user are described. Such content may relate to a user'"'"'s experience with goods or services purchased by the user with a financial account (e.g., a credit card). Account information and/or transaction information may be analyzed to determine that a content submission opportunity exists. After determining that a content submission opportunity exists, a link may be inserted into a financial account statement allowing the user to provide the content. Multiple content or content types may be submitted for a single purchase (e.g., for different items in a purchase). Other variations are also described.
30 Citations
20 Claims
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1. A method, comprising:
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a first computer system receiving account information identifying a plurality of charges associated with a financial account of a user; the first computer system analyzing the account information to determine that an opportunity exists to solicit content from the user relating to the user'"'"'s experience with a good or service associated with a particular one of the plurality of charges; and the first computer system providing information usable by a remote computing device to cause display of a first visual element associated with the particular charge, wherein the first visual element is selectable to cause the user to be presented with an opportunity to submit the content. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A non-transitory, computer-readable medium having stored thereon instructions that are executable by a first computer system to cause the first computer system to perform operations comprising:
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determining, based on transaction data for a plurality of transactions charged to a financial account of a user, that an opportunity exists for the user to submit content relating to a good or service identified in the transaction data; and based on said determining, creating a link that is selectable to cause the opportunity to submit the content to be presented on a display of a second computer system, wherein the link is embeddable in an account statement for the financial account. - View Dependent Claims (11, 12, 13, 14, 15)
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16. A method, comprising:
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receiving, at a first computer system, a request for an opportunity to submit user generated content (UGC) for a particular good or service, wherein the request is received in response to a user selecting a portion of an account statement for a financial account, wherein the portion of the account statement is associated with the particular good or service and a particular one of a plurality of transactions specified by the account statement, and wherein the account statement includes transaction information for at least two different providers; and in response to the receiving, the first computer system transmitting, to a second computer system, information usable to cause the opportunity to submit the UGC for the particular good or service to be presented on a computer display. - View Dependent Claims (17, 18, 19, 20)
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Specification