EXPERT-BASED CONTENT AND COACHING PLATFORM

• US 20140156645A1
• Filed: 03/13/2013
• Published: 06/05/2014
• Est. Priority Date: 12/03/2012
• Status: Active Grant

• Current Assignee: TheraTec, Inc. (Dynatronics Corporation)
• Original Assignee: Salus Medical, LLC
• Inventors: Brust, Thomas Edwin, Kennedy, Phil, Khan, Jamal, Johnson, Jay W., Waddell, Tom
• Granted Patent: US 9,110,958 B2
• Time in Patent Office: Days
• US Class Current: 707/722
• CPC Class Codes: G06F 16/24 Querying
• CPC Class Codes: G06F 16/24575 using context
• CPC Class Codes: G06F 16/248 Presentation of query results
• CPC Class Codes: G06F 16/285 Clustering or classification
• CPC Class Codes: G06F 16/435 Filtering based on additional data, e.g. user or group profiles
• CPC Class Codes: G06F 16/4387 by the use of playlists
• CPC Class Codes: G06F 16/9535 Search customisation based on user profiles and personalisation
• CPC Class Codes: G06F 3/0481 based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
• CPC Class Codes: G06F 3/04842 Selection of displayed objects or displayed text elements G06F3/0482 takes precedence
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G16H 10/20 for electronic clinical trials or questionnaires
• CPC Class Codes: G16H 50/20 for computer-aided diagnosis, e.g. based on medical expert systems
• CPC Class Codes: G16Z 99/00 Subject matter not provided for in other main groups of this subclass
• CPC Class Codes: H04L 67/125 involving control of end-device applications over a network
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34

Abstract

Systems and methods for implementing and performing coaching-assisted content delivery and workflows are described. In one example, a goal-based workflow integrates with operations for suggesting and delivering content on behalf of professional users. The operations may be conducted in connection with a subscription or membership to an information service, and various interactions between a client user and a professional user through the information service. In further examples, the information service may track data for the human user, generate suggestions and playlists, manage the accomplishment of goals and logic triggers, and exchange communications, to facilitate the relationship between the professional user and the client user. In other further examples, the information system manages various data values used to provide prompts, reminders, motivators, and other forms of suggested content to the client user.

Claims

1. A method for integrating guided coaching with content of an information system, comprising:

accessing member profile information for a member user, the member profile information retrieved from a member profile database, and the member profile information being relevant to accomplishment of a goal set by the member user;

obtaining suggested content for delivery to the member user based on the member profile information, the suggested content retrieved from a content database;

receiving changes to the suggested content from a coaching user; and

electronically delivering the suggested content to the member user, the delivering incorporating the changes to the suggested content received from the coaching user.

2. The method of claim 1, wherein receiving changes to the suggested content from the coaching user includes receiving additional content generated from the coaching user.

3. The method of claim 1, further comprising:

determining respective delivery times of the suggested content to the member user based on the member profile information.

4. The method of claim 3, further comprising:

creating a playlist of the suggested content, the playlist of the suggested content configured to deliver respective items of the suggested content at the determined delivery times.

5. The method of claim 1, further comprising:

receiving feedback from the member user in response to the suggested content; and

providing the feedback from the member user to the coaching user.

6. The method of claim 1, further comprising:

associating the member user with the coaching user based on a subscription purchased by the member user, the subscription providing access to content from the coaching user.

7. The method of claim 1, wherein the member profile information includes archived data and current data relating to at least one of:

demographic information, goal information, supporter information, activity information, restriction information, preference information, personality information, physiological information, communication preference information, timing information, environment information, or tracking information.

8. The method of claim 7, wherein obtaining suggested content for delivery to the member user based on the member profile information includes selecting suggested content for the member user based on real-time information of member user activity maintained in the member profile information, the real-time information originating from an electronic device of the member user.

9. The method of claim 8, wherein the real-time information of member user activity is provided to the coaching user, with the method further comprising:

receiving input from the coaching user, the input based on the real-time information and configured to change the suggested content to be consistent with the real-time information.

10. An information system, comprising:

a user information database storing information for a client user;

a coaching database storing information for a coaching user; and

a coaching module implemented using a processor, the coaching module configured to;

generate content for the client user that is received from the coaching user and stored in the coaching database, and deliver the content to the client user;

wherein the content and a timing of delivery of the content is customized to the user based on the information stored for the client user in the user information database, and wherein the content relates to an action to achieve a goal defined by the user.

11. The information system of claim 10, further comprising:

a content database storing multiple content items; and

a content suggestion module implemented using a processor, the content suggestion module configured to provide multiple suggestions from the content items to the client user in connection with delivery of the content to the client user via the coaching module.

12. The information system of claim 11, further comprising:

a client profiling database storing profile information of the client user; and

a client profiling module configured to collect profile information of the client user and provide the profile information to the coaching module.

13. The information system of claim 12, wherein profile information maintained in the client profiling database includes archived data and current data for the client user relating to at least one of:

demographic information, goal information, supporter information, activity information, restriction information, preference information, personality information, physiological information, communication preference information, timing information, environment information, or tracking information.

14. The information system of claim 12, further comprising:

a monitoring module configured to obtain real-time information related to the client user; and

a feedback module configured to obtain feedback on the delivery of the content to the client user.

15. The information system of claim 12, further comprising:

a tagging database storing tags associated with suggested actions related to the content; and

a suggested action database configured to store a playlist of multiple content items including the suggested actions;

wherein the coaching module is configured to customize timing of delivery for the content items in the playlist, the suggested actions being selected for the client user based on a match of the tags associated with the suggested actions to the member profile information.

16. The information system of claim 15, wherein the playlist of content items includes multiple suggestions from the suggested action database being customized by the coaching user, wherein the playlist of multiple content items includes a specification of timing, reminders, and motivators customized by the coaching user for respective of the content items.

17. The information system of claim 10, wherein the coaching module is configured to enable the coaching user to customize the content, by enabling the coaching user to add a multimedia component to the content or modify the content using at least one of:

a content style;

a sourcing characteristic;

a ranking;

a branding characteristic;

a delivery style;

or a delivery timing.

18. A machine-readable storage medium comprising a plurality of instructions that, in response to being executed on a computing device, cause the computing device to:

generate a coaching content service interface for display within a coaching graphical user interface accessible by a coaching user, the coaching graphical user interface arranged to;

display profile information for a client user;

implement changes to coaching content selected for the client user; and

receive a timing designation of the coaching content for delivery to the client user;

generate a client content service interface for display within a client graphical user interface accessible by the client user, the client graphical user interface arranged to;

present the coaching content to the client user at the designated timing.

19. The machine-readable storage medium of claim 18, wherein the instructions that cause the computing device to generate the coaching content service interface further display the coaching graphical user interface being arranged to designate the coaching content selected for the client user into a content playlist for delivery at the designated timing, including delivering multiple reminders or motivators for obtaining a response to the coaching content.

20. The machine-readable storage medium of claim 19, wherein the instructions that cause the computing device to generate the coaching content service interface further display the coaching graphical user interface being arranged to receive an input to customize the coaching content and customize the timing for delivery of the coaching content, based on an input from the coaching user to add multimedia content or apply a change to the coaching content, the change being applied for least one of:

a content style, a sourcing characteristic, a ranking, a branding characteristic, or a delivery style.

21. The machine-readable storage medium of claim 18, wherein the instructions that cause the computing device to generate the coaching content service interface further display the coaching graphical user interface being arranged to receive at least a portion of the coaching content provided from the coaching user.

22. The machine-readable storage medium of claim 21, wherein the coaching content provided from the coaching user is combined with suggested content generated from a content suggestion engine.