METHODS AND SYSTEMS FOR REAL-TIME PAGING

• US 20140156768A1
• Filed: 06/28/2013
• Published: 06/05/2014
• Est. Priority Date: 11/30/2012
• Status: Abandoned Application

• Current Assignee: Arlington Technologies, LLC (Dominion Harbor Enterprises, LLC)
• Original Assignee: Avaya Incorporated
• Inventors: ARJUNAN, THIRUNAVUKKARASU, PUTTASWAMY, VINOD SULLERI, KASHI, RAMANUJAN S.
• Application Number:
  US13/931,391
• Publication Number:
  US 20140156768A1
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: G06Q 50/01 Social networking
• CPC Class Codes: H04H 20/59 for emergency or urgency
• CPC Class Codes: H04L 12/18 for broadcast or conference , e.g. multicast
• CPC Class Codes: H04L 12/1822 Conducting the conference, e.g. admission, detection, selection or grouping of participants, correlating users to one or more conference sessions, prioritising transmission
• CPC Class Codes: H04L 12/1895 for short real-time information, e.g. alarms, notifications, alerts, updates
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 65/00 Network arrangements, protocols or services for supporting real-time applications in data packet communication real-time or near real-time messaging, e.g. instant messaging [IM] H04L51/04; selective video distribution H04N21/00
• CPC Class Codes: H04L 67/104 Peer-to-peer [P2P] networks
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34
• CPC Class Codes: H04M 11/045 using recorded signals, e.g. speech
• CPC Class Codes: H04M 3/56 Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities video conference systems H04N7/15
• CPC Class Codes: H04N 21/814 comprising emergency warnings arrangements specially adapted for emergency or urgency in broadcast systems H04H20/59; arrangements for providing alarms, notifications, alerts to substation in data switching networks H04L12/1895
• CPC Class Codes: H04Q 3/0029 Provisions for intelligent networking
• CPC Class Codes: H04W 4/90 Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]
• CPC Class Codes: H04W 76/40 for selective distribution or broadcast

Abstract

The present disclosure is directed to methods for sending a real-time message to a recipient, where the sending is accomplished using a pre-existing communication system in communication with at least one of multiple application gateways or multiple networks, and systems including a paging engine; a first application gateway; and an administrative portal; where the paging engine, the first application gateway, and the administrative portal are configured to send a real-time message to a recipient, where the sending is accomplished a pre-existing communication system in communication with at least one of multiple application gateways or multiple networks.

Claims

1. A method, comprising:

sending a real-time message to a recipient, wherein the sending is accomplished using a pre-existing communication system in communication with at least one of multiple application gateways or multiple networks.

2. The method of claim 1, further comprising:

prior to sending the message, identifying the recipient, wherein the recipient comprises one or more members of a target audience to receive the message.

3. The method of claim 2, wherein identifying the recipient is based on a property of the recipient.

4. The method of claim 1, wherein at least one of the message or the recipient has a priority.

5. The method of claim 4, wherein the priority is based on a characteristic of at least one of the message or the recipient.

6. The method of claim 1, further comprising:

notifying the sender of a status of the message.

7. The method of claim 4, wherein the priority is a high priority, and further comprising a second message having a low priority, wherein the message is sent after the second message or at the same time as the second message, and wherein the recipient receives the message prior to the second message.

8. The method of claim 1, wherein the recipient does not receive the message in real-time, and wherein the sender is notified of the recipient not receiving the message in real-time.

9. The method of claim 1, wherein the application gateway is front-ended by at least one virtual IP address.

10. The method of claim 1, wherein the message is an audio message in addition to at least one of:

a text message, an image, and a video.

11. A computer readable medium having stored thereon computer executable instructions, the computer executable instructions causing a processor to execute a method for sending a real-time message, the computer readable instructions comprising:

instructions to send the message to a recipient, wherein the sending is accomplished using a pre-existing communication system in communication with at least one of multiple application gateways or multiple networks.

12. A system, comprising:

a paging engine;

a first application gateway; and

an administrative portal;

wherein the paging engines, the first application gateway, and the administrative portal are configured to send a real-time message to a recipient, wherein the sending is accomplished using a pre-existing communication system in communication with at least one of multiple application gateways or multiple networks.

13. The system of claim 12, further comprising:

prior to sending the message, identifying the recipient, wherein the recipient comprises one or more members of a target audience to receive the message.

14. The system of claim 12, wherein identifying the recipient is based on a property of the recipient.

15. The system of claim 12, wherein at least one of the message or the recipient has a priority.

16. The system of claim 15, wherein the priority is based on a characteristic of at least one of the message or the recipient.

17. The system of claim 12, further comprising:

notifying the sender of a status of the message.

18. The system of claim 15, wherein the priority is a high priority, and further comprising a second message having a low priority, wherein the message is sent after the second message or at the same time as the second message, and wherein the recipient receives the message prior to the second message.

19. The system of claim 15, wherein the application gateway is front-ended by at least one virtual IP address.

20. The system of claim 15, wherein the message is an audio message in addition to at least one of:

a text message, an image, and a video.