PROVIDING EMERGENCY INFORMATION VIA EMERGENCY ALERT MESSAGES

• US 20140162583A1
• Filed: 12/07/2012
• Published: 06/12/2014
• Est. Priority Date: 12/07/2012
• Status: Abandoned Application

• Current Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Original Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Inventors: Daly, Brian Kevin, Musgrove, Charles Peter, Sennett, DeWayne A.
• Application Number:
  US13/708,574
• Publication Number:
  US 20140162583A1
• Time in Patent Office: Days
• US Class Current: 455/404.1
• CPC Class Codes: H04M 3/5116 for emergency applications
• CPC Class Codes: H04W 4/90 Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]

Abstract

An emergency alert message may be distributed to notify the public of an emergency condition. Recipients of the emergency alert message be determined, for example, based on a geographic region. A recipient may receive an emergency alert message and may be informed that an emergency condition has been reported to emergency response personnel. The distribution of an emergency alert message may be broadcast or tailored to specific recipients according to various embodiments.

Claims

1. A method comprising:

receiving an emergency call comprising reported information, the emergency call associated with an emergency condition;

generating an emergency alert message comprising at least a portion of the reported information;

determining a characteristic associated with potential recipients of the emergency alert message;

determining whether a number associated with the emergency call exceeds a predetermined threshold of emergency calls that have been received;

if the number exceeds the predetermined threshold, distributing the emergency alert message to a plurality of recipients associated with the characteristic; and

if the number is less than or equal to the predetermined threshold, refraining from distributing the emergency alert message to the plurality of recipients until at least one more emergency calls is received.

2. The method of claim 1, wherein the characteristic comprises a geographic region, and the recipients are located within the geographic region.

3. The method of claim 1, the method further comprising:

receiving a second emergency call, the second emergency call comprising second reported information associated with the emergency condition;

comparing the reported information to the second reported information;

determining a set of information that is contained in the reported information and the second reported information; and

incorporating the set of information in the emergency alert message.

4. The method of claim 1, the method further comprising:

receiving a plurality of emergency calls, each emergency call of the plurality of emergency calls associated with a second emergency condition;

determining a number of the plurality of emergency calls that have been received;

determining whether the number is greater than a predetermined threshold;

if the number is greater than a predetermined threshold, distributing a second emergency alert message to the recipients; and

if the number is not greater than the predetermined threshold, waiting until the number is greater than the predetermined threshold before distributing the second emergency alert message to the recipients.

5. The method of claim 1, the method comprising:

receiving a new emergency call comprising new reported information, the new emergency call associated with the emergency condition;

determining whether the portion of the reported information comprises the new information;

if the portion of the reported information does not comprise the new information, generating a new emergency alert message, wherein the new emergency alert message comprises the new information; and

distributing the new emergency alert message to the recipients.

6. The method of claim 1, wherein the emergency alert message comprises at least one of details of the emergency condition or a status of an emergency response to the emergency condition.

7. The method of claim 1, the method further comprising:

distributing the emergency alert message to at least one emergency caller responsive to receiving an emergency call from the emergency caller.

8. The method of claim 1, the method further comprising:

identifying the recipients associated with one or more characteristics, wherein the identifying comprises;

accessing a user profile associated with a respective recipient;

retrieving data from the user profile; and

matching the data to at least one of the one or more characteristics.

9. A device comprising:

a memory comprising executable instructions; and

a processor in communications with the memory, the instructions, when executed by the processor, cause the processor to effectuate operations comprising;

receiving an emergency call comprising reported information, the emergency call associated with an emergency condition;

generating an emergency alert message comprising at least a portion of the reported information;

determining a characteristic associated with potential recipients of the emergency alert message;

determining whether a number associated with the emergency call exceeds a predetermined threshold of emergency calls that have been received;

if the number exceeds the predetermined threshold, distributing the emergency alert message to a plurality of recipients associated with the characteristic; and

if the number is less than or equal to the predetermined threshold, refraining from distributing the emergency alert message to the plurality of recipients until at least one more emergency calls is received.

10. The device of claim 9, wherein the characteristics comprises a geographic region, and the recipients are located within the geographic region.

11. The device of claim 9, wherein the processor is further configured to execute the instructions to perform operations comprising:

receiving a second emergency call, the second emergency call comprising second reported information associated with the emergency condition;

comparing the reported information to the second reported information;

determining a set of information that is contained in the reported information and the second reported information; and

incorporating the set of information in the emergency alert message.

12. The device of claim 9, wherein the processor is further configured to execute the instructions to perform operations comprising:

receiving a plurality of emergency calls, each emergency call of the plurality of emergency calls associated with a second emergency condition;

determining a number of the plurality of emergency calls that have been received;

determining whether the number is greater than a predetermined threshold;

if the number is greater than a predetermined threshold, distributing a second emergency alert message to the recipients; and

if the number is not greater than the predetermined threshold, waiting until the number is greater than the predetermined threshold before distributing the second emergency alert message to the recipients.

13. The device of claim 9, wherein the processor is further configured to execute the instructions to perform operations comprising:

receiving a new emergency call comprising new reported information, the new emergency call associated with the emergency condition;

determining whether the portion of the reported information comprises the new information;

if the portion of the reported information does not comprise the new information, generating a new emergency alert message, wherein the new emergency alert message comprises the new information; and

distributing the new emergency alert message to the recipients.

14. The device of claim 9, wherein the emergency alert message comprises at least one of details of the emergency condition or a status of an emergency response to the emergency condition.

15. The device of claim 9, wherein the processor is further configured to execute the instructions to perform operations comprising:

distributing the emergency alert message to at least one emergency caller responsive to receiving an emergency call from the emergency caller.

16. The device of claim 9, wherein the processor is further configured to execute the instructions to perform operations comprising:

identifying the recipients associated with one or more characteristics, wherein the identifying comprises;

accessing a user profile associated with a respective recipient;

retrieving data from the user profile; and

matching the data to at least one of the one or more characteristics.

17. A computer-readable storage medium having executable instructions stored thereon that when executed by a processor cause the processor to effectuate operations comprising:

receiving an emergency call comprising reported information, the emergency call associated with an emergency condition;

generating an emergency alert message comprising at least a portion of the reported information;

determining a characteristic associated with potential recipients of the emergency alert message;

determining whether a number associated with the emergency call exceeds a predetermined threshold of emergency calls that have been received;

if the number exceeds the predetermined threshold, distributing the emergency alert message to a plurality of recipients associated with the characteristic; and

if the number is less than or equal to the predetermined threshold, refraining from distributing the emergency alert message to the plurality of recipients until at least one more emergency calls is received.

18. The computer-readable storage medium of claim 17, wherein the characteristic comprises a geographic region, and the recipients are located within the geographic region.

19. The computer-readable storage medium of claim 17, the operations further comprising:

receiving a second emergency call, the second emergency call comprising second reported information associated with the emergency condition;

comparing the reported information to the second reported information;

determining a set of information that is contained in the reported information and the second reported information; and

incorporating the set of information in the emergency alert message.

20. The computer-readable storage medium of claim 17, the operations further comprising

receiving a plurality of emergency calls, each emergency call of the plurality of emergency calls associated with a second emergency condition;

determining a number of the plurality of emergency calls that have been received;

determining whether the number is greater than a predetermined threshold;

if the number is greater than a predetermined threshold, distributing a second emergency alert message to the recipients; and

if the number is not greater than the predetermined threshold, waiting until the number is greater than the predetermined threshold before distributing the second emergency alert message to the recipients.