SYSTEM AND METHOD FOR PROVIDING CUSTOMIZABLE COMMUNICATIONS

• US 20140164504A1
• Filed: 12/10/2012
• Published: 06/12/2014
• Est. Priority Date: 12/10/2012
• Status: Abandoned Application

• Current Assignee: Parlant Technology Incorporated
• Original Assignee: Parlant Technology Incorporated
• Inventors: Dellenbach, Dane Drew, Hassler, Bruce G., Lane, Thomas E., Holmes, Tyson L., Hutchings, Jacob S., Anderson, Carson J.
• Application Number:
  US13/709,293
• Publication Number:
  US 20140164504A1
• Time in Patent Office: Days
• US Class Current: 709/204
• CPC Class Codes: H04L 67/02 based on web technology, e.g. hypertext transfer protocol [HTTP]
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04L 67/55 Push-based network services

Abstract

The various implementations of the present invention are provided as a computer system configured to allow for customizable communication options in a multi-user, multi-organizational environment. Computer-based system focuses on providing significant customization of the communications methodology, delivery, and relevance by focusing on security, integration of multiple community information applications (CIA), user preferences, and flexibility. A feed consumer of the communication feed can access a user interface, on a computer or a mobile computing device, to specify which communications are most relevant to the feed consumer according to the feed consumer'"'"'s needs and desires. Additional embodiments provide for automated or enhanced communication using variables such as place, time, feed consumer affiliation, etc. to prioritize and adapt communication streams or feeds for a specific person or organization. While useful for many environments, the most preferred embodiments of the present invention are adapted for use in an educational environment.

Claims

1. A computer-based system for providing customized communication comprising:

at least one processor;

at least one memory coupled to the at least one processor;

a database residing in the memory;

a feed aggregation mechanism residing in the memory; and

an aggregated communication feed generated by the feed aggregation mechanism, the aggregated communication feed comprising;

at least a first communication feed; and

at least a second communication feed, the at least a second communication feed comprising a curated communication feed, the curated communication feed being selected for inclusion in the aggregated communication feed based on a decision made by a curator, wherein the curator belongs to a multi-level hierarchal organization, the multi-level hierarchal organization comprising at least a curator level and a curator sub-level and wherein the curator is authorized to include a plurality of communication feeds in the aggregated communication feed to at least one feed consumer in the curator level or the curator sublevel.

2. The computer-based system of claim 1 wherein at least one source indicia is associated with at least one of the at least a first communication feed or the at least a second communication feed, wherein the at least one source indicia is displayed to the at least one feed consumer and wherein the at least one source indicia comprises:

at least one identifier selected from the group comprising;

a logo identifier representing an organization supplying the curated communication feed;

an organization identifier identifying the organization supplying the curated communication feed;

an identifier identifying the curator supplying the curated communication feed; and

an abbreviation for the name of the organization supplying the curated communication feed.

3. The computer-based system of claim 1 wherein at least one of the at least one of the at least a first communication feed or the at least a second communication feed is automatically selected for inclusion in the aggregated communication feed based on the inclusion of at least a third communication feed contained in the aggregated communication feed.

4. The computer-based system of claim 1 further comprising at least one communication feed included in the aggregated communication feed based on a decision made by the at least one feed consumer.

5. The computer-based system of claim 1 wherein the aggregated communication feed is delivered to the at least one feed consumer in a customized format to a user device based on at least one physical attribute of the user device.

6. The computer-based system of claim 1 wherein the aggregated communication feed further comprises at least one pre-selected element selected from a group consisting of:

a generic introduction from a publicly known individual;

an organization identified with the consumer of the aggregated communication feed; and

a message about the purpose of at least a portion of the content contained in the aggregated communication feed.

7. The computer-based system of claim 1 wherein at least one communication feed in the aggregated communication feed is provided to the consumer based on a pre-selected criteria selected from a group consisting of:

demographic data;

geo-location data;

organizational affiliation data;

religious data;

employment data; and

school affiliation data.

8. The computer-based system of claim 1 further comprising a security mechanism, the security mechanism being configured to ascertain the identity of the at least one feed consumer and wherein the feed aggregation mechanism is configured to combine at least one communication feed selected for inclusion in the aggregated communication feed based on a affiliation of the at least one feed consumer with the organization.

9. The computer-based system of claim 1 further comprising means for translating at least one content item contained in the aggregated feed into a target language wherein the target language is a language associated with a mobile communication device associated with the at least one feed consumer and where the at least one feed consumer has selected target language for use on the mobile communication device.

10. The computer-based system of claim 1 feed wherein at least one communication feed in the aggregated communication feed comprises at least one of:

a personal educational communication feed;

a private organization communication feed;

a mandatory communication feed; and

a discretionary communication feed.

11. The computer-based system of claim 1 further comprising:

a security mechanism, the security mechanism being configured to ascertain the identity of the at least one feed consumer of the aggregated communication feed and apply at least one security measure based on the identity of the at least one feed consumer of the aggregated communication feed;

at least one communication feed in the aggregated communication feed being provided to the at least one feed consumer based on a pre-selected criteria selected from a group consisting of;

demographic data;

geo-location data;

organizational affiliation data;

religious data;

employment data; and

school affiliation data;

at least one pre-selected element in the aggregated communication feed selected from a group consisting of;

a generic introduction from an individual listed in directory of individuals affiliated with the organization curating aggregated communication feed;

a organization identified with the consumer of the aggregated communication feed;

a message about the purpose of at least a portion of the content contained in the aggregated communication feed;

a first communication feed selected from the plurality of available communication feeds selected and included in the aggregated communication feed based on a decision made by the at least one feed consumer of the aggregated feed; and

a second communication feed selected from the plurality of communication feeds and included in the aggregated communication feed based on a decision made by the curator.

12. The computer-based system of claim 1 further comprising:

a mobile device, the mobile device comprising a user interface;

the user interface comprising a plurality of icons where each of the plurality of icons provides at least one option for selecting, accessing, modifying, or deleting at least one communication feed.

13. The computer-based system of claim 1 further comprising a user interface for creating the curated communication feed selected for inclusion in the aggregated communication feed, the user interface comprising:

a communication feed listing;

a communication feed configuration interface element for identifying, describing, and authenticating a plurality of communication feeds; and

an organization listing displaying a listing of a plurality of organizations for consuming the aggregated communication feed.

14. The computer-based system of claim 13 wherein at least one of the plurality of icons provides access to a directory, the directory comprising contact information based on at least one of:

a teacher—

student relationship;

an opt-in permission basis;

an employment relationship; and

a status relationship.

15. A method for providing customized communications comprising the steps of:

identifying a plurality of available communication feeds;

identifying a plurality of relevant communication feeds from the plurality of available communication feeds where at least one of the plurality of relevant communication feeds is provided by an organization affiliated with at least one feed consumer;

identifying at least one communication feed from the plurality of communication feeds by using a pre-determined algorithm;

creating an aggregated communication feed from the plurality of relevant communication feeds and the at least one communication feed selected from the plurality of communication feeds by using a pre-determined algorithm; and

delivering the aggregated communication feed to the at least one feed consumer.

16. The method of claim 15 further comprising the steps of:

accessing a user interface to create at least one curated communication feed; and

including the at least one curated communication feed in the aggregated communication feed.

17. The method of claim 15 wherein the pre-determined algorithm is based on at least one data element selected from a group consisting of demographic data, geo-location data, organizational affiliation data, religious data, employment data, and school affiliation data.

18. The method of claim 15 wherein at least one communication feed is included in the aggregated communication feed based on a sibling relationship.

19. The method of claim 15 wherein at least one communication feed is included in the aggregated communication feed based on a teacher-student relationship.

20. The method of claim 15 wherein the aggregated communication feed comprises at least one programmatically selected communication feed based on a plurality of user preferences stored in a database.

21. The method of claim 15 wherein the aggregated communication feed comprises:

at least one communication feed based on a pre-selected criteria selected from a group consisting of;

demographic data;

geo-location data;

organizational affiliation data;

religious data;

employment data; and

school affiliation data;

at least one programmatically selected communication feed based on a plurality of user preferences stored in a database;

at least one programmatically selected communication feed based on a teacher-student relationship;

at least one programmatically selected communication feed based on a sibling relationship;

at least one curated communication feed;

a least one edited communication feed; and

at least one programmatically selected communication feed based on the inclusion of a pre-determined communication feed.

22. The method of claim 15 further comprising the step of customizing at least a portion of the aggregated communication feed based on at least one device characteristic prior to delivering the aggregated communication feed to the consumer of the aggregated communication feed.

23. The method of claim 15 further comprising the steps of:

ascertaining the identity of the consumer of the aggregated communication feed; and

applying at least one security measure based on the identity of the consumer of the aggregated communication feed to determine the content of the aggregated communication feed, the aggregated communication feed comprising;

at least one communication feed based on a pre-selected criteria selected from a group consisting of;

demographic data;

geo-location data;

organizational affiliation data;

religious data;

employment data; and

school affiliation data;

at least one programmatically selected communication feed based on a plurality of user preferences stored in a database;

at least one programmatically selected communication feed based on a teacher student relationship;

at least one programmatically selected communication feed based on a sibling relationship; and

at least one programmatically selected communication feed based on the inclusion of a pre-determined communication feed.

24. An article of manufacture comprising software stored on a non-transitory computer readable medium, the software comprising a feed aggregation mechanism, the feed aggregation mechanism creating an aggregated communication feed from a plurality of relevant communication feeds, the plurality of relevant communication feeds comprising:

at least one communication feed selected from the plurality of relevant communication feeds using a pre-determined algorithm; and

at least one communication feed selected from the plurality of relevant communication feeds selected by a consumer of the aggregated communication feed.

25. The article of manufacture of claim 24 wherein at least a portion of the aggregated communication feed is customized by the feed aggregation mechanism based on at least one device characteristic prior to delivering the aggregated communication feed to the consumer of the aggregated communication feed.

26. The article of manufacture of claim 24 further comprising a security mechanism, the security mechanism being configured to ascertain the identity of the consumer of the aggregated communication feed and apply at least one security measure based on the identity of the consumer of the aggregated communication feed.

27. The article of manufacture of claim 24 wherein the aggregated communication feed comprises:

at least one communication feed based on a pre-selected criteria selected from a group consisting of;

demographic data;

geo-location data;

organizational affiliation data;

religious data;

employment data; and

school affiliation data;

at least one programmatically selected communication feed based on a plurality of user preferences stored in a database;

at least one programmatically selected communication feed based on a teacher student relationship;

an edited communication feed;

at least one programmatically selected communication feed based on a sibling relationship; and

at least one programmatically selected communication feed based on the inclusion of a pre-determined communication feed.

28. An aggregated communication feed comprising:

a curated communication feed, the curated communication feed being selected for inclusion in the aggregated communication feed based on a decision made by a curator, wherein the curator belongs to a multi-level hierarchal organization, the multi-level hierarchal organization comprising at least a curator level and a curator sub-level and wherein the curator is authorized to include a plurality of communication feeds in the aggregated communication feed to at least one feed consumer in the curator level or the curator sublevel; and

at least one additional communication feed, the at least one additional communication feed being selected from the group consisting of;

a communication feed based on a pre-selected criteria selected from a group consisting of;

demographic data;

geo-location data;

organizational affiliation data;

religious data;

employment data; and

school affiliation data;

a programmatically selected communication feed based on a plurality of user preferences stored in a database;

an edited communication feed;

a programmatically selected communication feed based on a teacher student relationship;

a programmatically selected communication feed based on a sibling relationship; and

a programmatically selected communication feed based on the inclusion of a pre-determined communication feed.

29. The aggregated communication feed of claim 28 wherein the at least one additional communication feed comprises:

a communication feed based on a pre-selected criteria selected from a group consisting of;

demographic data;

geo-location data;

organizational affiliation data;

religious data;

employment data; and

school affiliation data;

a programmatically selected communication feed based on a plurality of user preferences stored in a database;

a programmatically selected communication feed based on a teacher student relationship;

an edited communication feed;

a programmatically selected communication feed based on a sibling relationship; and

a programmatically selected communication feed based on the inclusion of a pre-determined communication feed.

30. The aggregated communication feed of claim 28 wherein the at least one additional communication feed comprises at least two additional communication feeds selected from the group consisting of:

a communication feed based on a pre-selected criteria selected from a group consisting of;

demographic data;

geo-location data;

organizational affiliation data;

religious data;

employment data; and

school affiliation data;

a programmatically selected communication feed based on a plurality of user preferences stored in a database;

a programmatically selected communication feed based on a teacher student relationship;

an edited communication feed;

a programmatically selected communication feed based on a sibling relationship; and

a programmatically selected communication feed based on the inclusion of a pre-determined communication feed.

31. The aggregated communication feed of claim 28 wherein the at least one additional communication feed comprises at least three additional communication feeds selected from the group consisting of:

a communication feed based on a pre-selected criteria selected from a group consisting of;

demographic data;

geo-location data;

organizational affiliation data;

religious data;

employment data; and

school affiliation data;

a programmatically selected communication feed based on a plurality of user preferences stored in a database;

a programmatically selected communication feed based on a teacher student relationship;

an edited communication feed;

a programmatically selected communication feed based on a sibling relationship; and

a programmatically selected communication feed based on the inclusion of a pre-determined communication feed.

32. The aggregated communication feed of claim 28 wherein the at least one additional communication feed comprises at least four additional communication feeds selected from the group consisting of:

a communication feed based on a pre-selected criteria selected from a group consisting of;

demographic data;

geo-location data;

organizational affiliation data;

religious data;

employment data; and

school affiliation data;

a programmatically selected communication feed based on a plurality of user preferences stored in a database;

a programmatically selected communication feed based on a teacher student relationship;

an edited communication feed;

a programmatically selected communication feed based on a sibling relationship; and

a programmatically selected communication feed based on the inclusion of a pre-determined communication feed.

33. An edited communication feed, the edited communication feed comprising:

a first content item, the first content item comprising a first content item programmatically scraped from a website wherein at least one graphical element of the first content item scraped from the website was excluded based on a pre-determined height to width ratio; and

a second content item, the second content item comprising a second content item programmatically scraped from the website wherein the at least on element of the second content item scraped from the website was excluded based on an HTML tag.

34. The edited communication feed of claim 33 wherein the edited communication feed further comprises a manually selected and edited content item.

35. The edited communication feed of claim 33 wherein the pre-determined height to width ratio is less than 1:

4 and greater than 5;

2.

36. The edited communication feed of claim 33 wherein the edited communication feed further comprises a manually selected and edited content item and wherein the pre-determined height to width ratio is less than 1:

4 and greater than 5;

2.

37. The edited communication feed of claim 33 wherein the edited communication feed further comprises a programmatically selected content item included in the edited communication feed based on an HTML tag.

38. The edited communication feed of claim 33 further comprising a calendar communication feed, the calendar communication feed comprising at least one calendar content item selected for inclusion in the calendar communication feed based on at least one of a user profile and a GPS location.

39. The edited communication feed of claim 33 wherein the edited communication feed comprises a curated edited communication feed, the first content item and the second content item in the edited curated communication feed being selected for inclusion in the edited communication feed based on a decision made by a curator, wherein the curator belongs to a multi-level hierarchal organization, the multi-level hierarchal organization comprising at least a curator level and a curator sub-level and wherein the curator is authorized to include a plurality of communication feeds in the aggregated communication feed to at least one feed consumer in the curator level or the curator sublevel.

40. The edited communication feed of claim 39 wherein the curator is an administrator in an educational environment and the multi-level hierarchical organization comprises a school district.

41. The edited communication feed of claim 39 wherein the pre-determined height to width ratio is less than 1:

4 and wherein the pre-determined height to width ratio is greater than 5;

2.