IMAGE FORMING SYSTEM, IMAGE FORMING APPARATUS, EXTERNAL APPARATUS, COMMUNICATION METHOD AND STORAGE MEDIUM STORING PROGRAM
First Claim
Patent Images
1. An image forming system including:
- an image forming apparatus including a detecting unit configured to detect a failure and a notifying unit configured to notify an external apparatus of detection of the failure; and
the external apparatus including a transmitting unit configured to transmit solving information for solving the failure to the image forming apparatus, the image forming system comprising;
a deciding unit configured to decide on a type of media associated with the failure detected by the detecting unit,wherein the transmitting unit transmits the solving information to the image forming apparatus by using the type of media decided on by the deciding unit.
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Abstract
In an image forming system including an image forming apparatus that notifies an external apparatus of detection of a failure and the external apparatus that transmits solving information for solving the failure to the image forming apparatus, a type of media associated with the detected failure is decided on, and the solving information is transmitted to the image forming apparatus by using the type of media that was decided on.
15 Citations
15 Claims
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1. An image forming system including:
- an image forming apparatus including a detecting unit configured to detect a failure and a notifying unit configured to notify an external apparatus of detection of the failure; and
the external apparatus including a transmitting unit configured to transmit solving information for solving the failure to the image forming apparatus, the image forming system comprising;a deciding unit configured to decide on a type of media associated with the failure detected by the detecting unit, wherein the transmitting unit transmits the solving information to the image forming apparatus by using the type of media decided on by the deciding unit. - View Dependent Claims (2, 3, 4, 5, 6)
- an image forming apparatus including a detecting unit configured to detect a failure and a notifying unit configured to notify an external apparatus of detection of the failure; and
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7. An image forming apparatus comprising:
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a detecting unit configured to detect a failure; a deciding unit configured to decide on a type of media associated with the failure detected by the detecting unit; and a notifying unit configured to notify an external apparatus of the type of media decided on by the deciding unit in response to the failure being detected by the detecting unit. - View Dependent Claims (8)
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9. An external apparatus comprising:
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a receiving unit configured to receive a notification of a failure from an image forming apparatus; a deciding unit configured to decide on a type of media associated with the notified failure; and a transmitting unit configured to transmit solving information for solving the failure to the image forming apparatus by using the type of media decided on by the deciding unit. - View Dependent Claims (10)
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11. A communication method executable in an image forming system including:
- an image forming apparatus including a detecting unit configured to detect a failure and a notifying unit configured to notify an external apparatus of detection of the failure; and
the external apparatus including a transmitting unit configured to transmit solving information for solving the failure to the image forming apparatus, the method comprising;deciding on a type of media associated with a failure detected by the detecting unit; and transmitting the solving information to the image forming apparatus by using the type of media decided on in the deciding step.
- an image forming apparatus including a detecting unit configured to detect a failure and a notifying unit configured to notify an external apparatus of detection of the failure; and
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12. A communication method executable in an image forming apparatus, the method comprising:
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a step of detecting a failure; a step of deciding on a type of media associated with the failure detected in the detecting step; and a step of, in response to the failure being detected in the detecting step, notifying an external apparatus of the type of media decided on in the deciding step.
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13. A communication method executable in an external apparatus, the method comprising:
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a step of receiving a notification of a failure from an image forming apparatus; a step of deciding on a type of media associated with the notified failure; and a step of transmitting solving information for solving the failure to the image forming apparatus by using the type of media decided on in the deciding step.
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14. A computer-readable storage medium storing a program for causing a computer to execute:
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a step of detecting a failure; a step of deciding on a type of media associated with the failure detected in the detecting step; and in response to the failure being detected in the detecting step, notifying an external apparatus of the type of media decided on in the deciding step.
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15. A computer-readable storage medium storing a program for causing a computer to execute:
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a step of receiving a notification of a failure from an image forming apparatus; a step of deciding on a type of media associated with the notified failure; and a step of transmitting solving information for solving the failure to the image forming apparatus by using the type of media decided on in the deciding step.
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Specification