CONSUMER ACTIVITY MANAGEMENT

• US 20140172648A1
• Filed: 12/19/2012
• Published: 06/19/2014
• Est. Priority Date: 12/19/2012
• Status: Abandoned Application

• Current Assignee: SAP SE
• Original Assignee: SAP SE
• Inventors: Gross, Raimund
• Application Number:
  US13/720,112
• Publication Number:
  US 20140172648A1
• Time in Patent Office: Days
• US Class Current: 705/27.1
• CPC Class Codes: G06Q 30/0641 Shopping interfaces

Abstract

In accordance with aspects of the disclosure, a system and methods are provided for managing consumer activity. The systems and methods may include monitoring physical shopping activities of a user by receiving information from collaborating devices in a physical retailer store including information related to products available in physical retailer store. The systems and methods may include defining a relationship between products of a shopping list for the user and the products available in the physical retailer store corresponding to the products of the shopping list for the user. The systems and methods may include linking the relationship to a context for the user and presenting an overview to the user via the user device including information related to the linking of the relationship to the context for the user.

Claims

1. A computer system including instructions recorded on a non-transitory computer-readable medium and executable by at least one processor, the system comprising:

an interface handler configured to cause the at least one processor to receive information from a user via a user device including a shopping list of one or more products intended for purchase by the user;

a resource handler configured to cause the at least one processor to retrieve information from one or more resources including information related to the one or more products of the shopping list;

a context handler configured to cause the at least one processor to derive and maintain a context for the user based on the information received from the user device and the information retrieved from the one or more resources; and

an activity manager configured to cause the at least one processor to manage a shopping experience for the user by;

monitoring one or more physical shopping activities of the user by receiving information from one or more collaborating devices in at least one physical retailer store including information related to one or more products available in the at least one physical retailer store,

defining a relationship between the one or more products of the shopping list and the one or more products available in the at least one physical retailer store corresponding to the one or more products of the shopping list,

linking the relationship to the context for the user, and

presenting an overview to the user via the user device including information related to the linking of the relationship to the context for the user.

2. The system of claim 1, wherein the information received from the user includes user input information acquired from the user by the user device.

3. The system of claim 1, wherein the one or more resources include one or more internal resources including locally stored information related to the one or more products of the shopping list.

4. The system of claim 1, wherein the one or more resources include one or more external resources including remotely stored information related to the one or more products of the shopping list.

5. The system of claim 1, wherein the one or more resources include information related to one or more of user purchase history, product availability, product information, product categories, product related alternatives, product promotions, product purchase incentives, retailer layout maps, product cataloging, and retailer acquired user information including loyalty benefits and user records.

6. The system of claim 1, wherein the context handler is further configured to maintain the context for the user by dynamically updating the information related to the user and dynamically updating the information related to the one or more resources whenever there is a change to the shopping list of the one or more products intended for purchase by the user.

7. The system of claim 1, wherein the activity manager is further configured to:

sort the shopping list based on the information related to the one or more physical shopping activities of the user and the information related to the context for the user, and

integrate the information related to the one or more physical shopping activities of the user with the information related to the context for the user and present an overview of the integrated information to the user via the user device.

8. The system of claim 1, wherein the one or more collaborating devices include one or more external devices in collaboration with one or more entities including at least one of one or more business entities and one or more other users, and the activity manager is further configured to maintain the context for the user in collaboration with the one or more entities.

9. The system of claim 1, wherein the context for the user includes a profile for the user including one or more preferences related to the user defined by the user, the one or more preferences including at least one of user preferences, grouping of similar products, and sorting for efficient navigation within a physical retailer store.

10. The system of claim 1, wherein the context for the user includes a profile for the user including one or more preferences related to the user defined by one or more collaborating business entities, the one or more preferences including at least one of user preferences, grouping of similar products, and sorting for efficient navigation within a physical retailer store.

11. The system of claim 1, wherein the information from the one or more collaborating devices includes information related to product location information within the at least one physical retailer store.

12. The system of claim 11, wherein the activity manager is further configured to provide the user with a product location overview including a map of the physical retailer store with product placement information including product markers for locating the one or more products available in the at least one physical retailer store at their specific place in the store corresponding to the one or more products of the shopping list.

13. The system of claim 11, wherein the activity manager is further configured to assign the at least one physical retailer store to one or more products on the shopping list based on the context for the user.

14. The system of claim 1, wherein the system comprises a server, and the user device comprises at least one of a mobile phone, a tablet, and a laptop.

15. A computer-implemented method, comprising:

receiving information from a user via a user device including a shopping list of one or more products intended for purchase by the user;

retrieving information from one or more resources including information related to the one or more products of the shopping list;

deriving and maintaining a context for the user based on the information received from the user device and the information retrieved from the one or more resources;

managing a shopping experience for the user by;

monitoring one or more physical shopping activities of the user by receiving information from one or more collaborating devices in at least one physical retailer store including information related to one or more products available in the at least one physical retailer store,

defining a relationship between the one or more products of the shopping list and the one or more products available in the at least one physical retailer store corresponding to the one or more products of the shopping list,

linking the relationship to the context for the user, and

presenting an overview to the user via the user device including information related to the linking of the relationship to the context for the user.

16. The method of claim 15, wherein the context for the user includes a profile for the user including one or more preferences related to the user defined by at least one of the user and one or more collaborating business entities, the one or more preferences including at least one of user preferences, grouping of similar products, and sorting for efficient navigation within a physical retailer store.

17. The method of claim 15, further comprising presenting the user with a product location overview including a map of the physical retailer store with product placement information including product markers for locating the one or more products available in the at least one physical retailer store at their specific place in the store corresponding to the one or more products of the shopping list.

18. A computer program product, the computer program product being tangibly embodied on a non-transitory computer-readable medium and comprising instructions that, when executed by at least one processor, are configured to:

receive information from a user via a user device including a shopping list of one or more products intended for purchase by the user;

retrieve information from one or more resources including information related to the one or more products of the shopping list;

derive and maintain a context for the user based on the information received from the user device and the information retrieved from the one or more resources;

manage a shopping experience for the user by;

monitoring one or more physical shopping activities of the user by receiving information from one or more collaborating devices in at least one physical retailer store including information related to one or more products available in the at least one physical retailer store,

defining a relationship between the one or more products of the shopping list and the one or more products available in the at least one physical retailer store corresponding to the one or more products of the shopping list,

linking the relationship to the context for the user, and

presenting an overview to the user via the user device including information related to the linking of the relationship to the context for the user.

19. The computer program product of claim 18, wherein the context for the user includes a profile for the user including one or more preferences related to the user defined by at least one of the user and one or more collaborating business entities, the one or more preferences including at least one of user preferences, grouping of similar products, and sorting for efficient navigation within a physical retailer store.

20. The computer program product of claim 18, further comprising presenting the user with a product location overview including a map of the physical retailer store with product placement information including product markers for locating the one or more products available in the at least one physical retailer store at their specific place in the store corresponding to the one or more products of the shopping list.