PORTABLE TERMINAL AND METHOD FOR PROVIDING INFORMATION DURING A CALL

• US 20140179283A1
• Filed: 12/17/2013
• Published: 06/26/2014
• Est. Priority Date: 12/20/2012
• Status: Abandoned Application

• Current Assignee: Pantech Incorporated
• Original Assignee: Pantech Co. Ltd. (Pantech Incorporated)
• Inventors: KWON, Hoe Kyung, CHOI, Jun Wan, HONG, Seul Ki
• Application Number:
  US14/108,942
• Publication Number:
  US 20140179283A1
• Time in Patent Office: Days
• US Class Current: 455/414.1
• CPC Class Codes: H04M 2203/253 where a visual mode is used instead of a voice mode
• CPC Class Codes: H04M 2203/254 where the visual mode comprises menus
• CPC Class Codes: H04M 3/493 Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
• CPC Class Codes: H04W 4/16 Communication-related supplementary services, e.g. call-transfer or call-hold

Abstract

A portable terminal and a method for providing information includes establishing a connection with an automated response system (ARS); receiving, from the ARS, a sound; parsing the received sound into one or more blocks of data; identifying a number value and a word from a block of data; generating mapping data by mapping a number key of the portable terminal to the identified word based on the identified number value; and outputting the mapped word with the corresponding number key on the portable terminal according to the mapping data.

Claims

1. A method for providing information on a portable terminal, comprising:

establishing a connection with an automated response system (ARS);

receiving, from the ARS, a sound;

parsing the received sound into one or more blocks of data;

identifying a number value and a word from a block of data;

generating mapping data by mapping a number key of the portable terminal to the identified word based on the identified number value; and

outputting the mapped word with the corresponding number key on the portable terminal according to the mapping data.

2. The method of claim 1, further comprising:

generating a data object by mapping a telephone number of the ARS with the mapping data; and

storing the data object in a database.

3. The method of claim 2, wherein, if the portable terminal establishes a connection with the ARS for a second time, the data object corresponding to the telephone number is loaded for outputting the mapped word with the corresponding number key without processing the sound from the ARS.

4. The method of claim 1, further comprising:

converting the sound into digital data.

5. The method of claim 1, wherein the sound is parsed based on silent segments of a reference duration included in the sound.

6. The method of claim 2, wherein the data object includes at least one of an object data identifier (ID) and the mapping data corresponding to a particular telephone number.

7. The method of claim 1, further comprising:

storing menu options selected while the portable terminal is connected to the ARS as events in a menu selection history.

8. The method of claim 7, wherein, when an event is selected in the menu selection history, the menu option corresponding to the event and any preceding requisite menu options are automatically selected.

9. The method of claim 1, further comprising:

determining whether the identified word corresponds to a stored keyword,

wherein a preset operation is automatically executed if the identified word corresponds to the stored keyword.

10. The method of claim 1, further comprising:

converting the mapped word to a first language if the sound is provided in a second language.

11. The method of claim 1, further comprising:

identifying an animation corresponding to the mapped word; and

displaying the animation on the number key of the portable terminal.

12. A portable terminal, comprising:

a controller to establish a connection with an automated response system (ARS), and to receive a sound from the ARS;

a speech processing unit to parse the sound into one or more blocks of data, to identify a number value and a word from a block of data, and to generate mapping data by mapping a number key of the portable terminal to the identified word based on the identified number value; and

a content output unit to output the mapped word with the corresponding number key according to the mapping data.

13. The portable terminal of claim 12, further comprising:

a database unit to store a data object,

wherein the speech processing unit generates the data object by mapping a telephone number of the ARS with the mapping data.

14. The portable terminal of claim 13, wherein, if the portable terminal establishes a connection with the ARS for the second time, the controller determines that a data object corresponding to the ARA is available, controls the database to load the data object to output the mapped word with the corresponding number key, and inactivates the speech processing unit.

15. The portable terminal of claim 13, wherein the database further stores menu options selected while the portable terminal is connected to the ARS as events in a menu selection history, and

wherein the controller detects a selection of an event and automatically navigates to a selected event.

16. The portable terminal of claim 12, wherein the controller determines whether the identified word corresponds to a keyword stored in the database, and to automatically execute a preset operation if the identified word corresponds to the stored keyword.

17. The portable terminal of claim 12, wherein the speech processing unit converts the mapped word to a first language if the sound is provided in a second language.

18. The portable terminal of claim 12, wherein the content output unit identifies an animation corresponding to the mapped word, and displays the animation on the number key.

19. A method for providing convenience information on a portable terminal, comprising:

establishing a connection with an automated response system (ARS) having a telephone number;

determining whether a data object corresponding to the telephone number is stored in a database; and

loading the data object for outputting a text of a menu option mapped to a number key of the portable terminal,

wherein the data object comprises mapping information of the menu option provided in the ARS with the number key.

20. The method of claim 19, further comprising:

determining whether menu options in the ARS has changed; and

updating the data object to reflect the changed information.