Workflow System and Method for Single Call Batch Processing of Collections of Database Records

• US 20140180754A1
• Filed: 12/23/2013
• Published: 06/26/2014
• Est. Priority Date: 07/12/2005
• Status: Abandoned Application

• Current Assignee: Ip Ot Sub Ulc
• Original Assignee: Open TEXT SA (Open Text Corporation)
• Inventors: ARBOGAST, Emmanuel
• Application Number:
  US14/138,696
• Publication Number:
  US 20140180754A1
• Time in Patent Office: Days
• US Class Current: 705/7.27
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/0633 Workflow analysis

Abstract

A system and method of processing a flow of information may include capturing information for use by a workflow system, the information including internal content that is internal to the workflow system and external content that is external to the workflow system. The method may further include analyzing the internal content and the external content to determine metadata parameters for the captured information; associating the captured information with a process based at least in part on the metadata parameters; processing the captured information in accordance with the process associated therewith to thereby produce output data; formatting the output data into formatted output that conforms to an external system communicatively connected to the computer, the external system having fidelity and quality requirements for a delivery method; and delivering the formatted output to a recipient using the delivery method.

Claims

1. A method of processing a flow of information, comprising:

capturing, by a computer having a processor and a memory, information for use by a workflow system, the information comprising internal content that is internal to the workflow system and external content that is external to the workflow system;

analyzing the internal content and the external content to determine metadata parameters for the captured information;

associating the captured information with a process based at least in part on the metadata parameters;

processing the captured information in accordance with the process associated therewith to thereby produce output data;

formatting the output data into formatted output that conforms to an external system communicatively connected to the computer, the external system having fidelity and quality requirements for a delivery method; and

delivering the formatted output to a recipient using the delivery method.

2. The method according to claim 1, wherein the capturing comprises identifying the information from an application executing on a device communicatively connected to the computer over a network connection, said application including a display to represent the internal content and the external content and permit selection of portions of the internal content and the external content, said application further enabling input of at least a portion of the metadata parameters to assist in said analyzing.

3. The method according to claim 1, wherein the capturing comprises, in one operation, capturing information from collections of the internal content and collections of the external content such that as part of said one operation, repeatable processing is performed on the captured information based on the determined metadata parameters.

4. The method according to claim 1, wherein the analyzing the internal content and the external content comprises identifying relationships among a plurality of input components having contents to be merged.

5. The method according to claim 1, wherein the formatting the output data comprises applying, by a delivery rules engine, one or more delivery rules specifying the fidelity and quality requirements of the external system for the delivery method.

6. The method according to claim 1, wherein the process comprises executing a workflow model.

7. The method according to claim 1, wherein the delivering comprises making a simultaneous multi-channel delivery.

8. A computer program product comprising at least one non-transitory computer readable medium storing instructions translatable by a computer to perform:

capturing information for use by a workflow system, the information comprising internal content that is internal to the workflow system and external content that is external to the workflow system;

analyzing the internal content and the external content to determine metadata parameters for the captured information;

associating the captured information with a process based at least in part on the metadata parameters;

processing the captured information in accordance with the process associated therewith to thereby produce output data;

formatting the output data into formatted output that conforms to an external system communicatively connected to the computer, the external system having fidelity and quality requirements for a delivery method; and

delivering the formatted output to a recipient using the delivery method.

9. The computer program product of claim 8, wherein the capturing comprises identifying the information from an application executing on a device communicatively connected to the computer over a network connection, said application including a display to represent the internal content and the external content and permit selection of portions of the internal content and the external content, said application further enabling input of at least a portion of the metadata parameters to assist in said analyzing.

10. The computer program product of claim 8, wherein the capturing comprises, in one operation, capturing information from collections of the internal content and collections of the external content such that as part of said one operation, repeatable processing is performed on the captured information based on the determined metadata parameters.

11. The computer program product of claim 8, wherein the analyzing the internal content and the external content comprises identifying relationships among a plurality of input components having contents to be merged.

12. The computer program product of claim 8, wherein the formatting the output data comprises applying, by a delivery rules engine, one or more delivery rules specifying the fidelity and quality requirements of the external system for the delivery method.

13. The computer program product of claim 8, wherein the process comprises executing a workflow model.

14. The computer program product of claim 8, wherein the delivering comprises making a simultaneous multi-channel delivery.

15. A system for processing a flow of information, comprising:

at least one processor;

at least one non-transitory computer readable medium storing instructions translatable by the at least one processor to perform;

capturing information for use by a workflow system, the information comprising internal content that is internal to the workflow system and external content that is external to the workflow system;

analyzing the internal content and the external content to determine metadata parameters for the captured information;

associating the captured information with a process based at least in part on the metadata parameters;

processing the captured information in accordance with the process associated therewith to thereby produce output data;

formatting the output data into formatted output that conforms to an external system communicatively connected to the system, the external system having fidelity and quality requirements for a delivery method; and

delivering the formatted output to a recipient using the delivery method.

16. The system of claim 15, wherein the capturing comprises identifying the information from an application executing on a device communicatively connected to the system over a network connection, said application including a display to represent the internal content and the external content and permit selection of portions of the internal content and the external content, said application further enabling input of at least a portion of the metadata parameters to assist in said analyzing.

17. The system of claim 15, wherein the capturing comprises, in one operation, capturing information from collections of the internal content and collections of the external content such that as part of said one operation, repeatable processing is performed on the captured information based on the determined metadata parameters

18. The system of claim 15, wherein the analyzing the internal content and the external content comprises identifying relationships among a plurality of input components having contents to be merged.

19. The system of claim 15, wherein the formatting the output data comprises applying, by a delivery rules engine, one or more delivery rules specifying the fidelity and quality requirements of the external system for the delivery method.

20. The system of claim 15, wherein the process comprises executing a workflow model.