REPORTING OUT-OF-STOCK ITEMS
First Claim
1. A method for stocking shelves, the method comprising:
- providing at a first location a plurality of optical codes affixed to shelves, each optical code of the plurality of optical codes corresponding to a product positioned adjacent the each optical code when stocked;
receiving, by a computer system, from a user computing device, notification of scanning of a scanned optical code of the plurality of optical codes, the notification indicating a product corresponding the scanned optical code is not stocked adjacent the scanned optical code; and
in response to receipt of the notification of scanning of the scanned optical code, associating, by the computer system, a reward with a user account associated with the user computing device.
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Accused Products
Abstract
Systems and methods are disclosed herein for maintaining product available on store shelves. An optical code is positioned adjacent a location where a product is located when in stock. A customer finding the product to be out of stock may scan the code and report this fact. A computer system receives the notification and may transmit a message to an employee computing device. Notice of restocking or unavailability may be transmitted from the employee computing device and subsequently reported to a customer computing device. A location of the user computing device may be reported to an employee to facilitate hand delivery of the product if available. Where inventory is not available at a store, notice of availability at a proximate store may be transmitted to the customer computing device. An incentive in the form of a promotion or points may be assigned to notifying customers.
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Citations
20 Claims
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1. A method for stocking shelves, the method comprising:
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providing at a first location a plurality of optical codes affixed to shelves, each optical code of the plurality of optical codes corresponding to a product positioned adjacent the each optical code when stocked; receiving, by a computer system, from a user computing device, notification of scanning of a scanned optical code of the plurality of optical codes, the notification indicating a product corresponding the scanned optical code is not stocked adjacent the scanned optical code; and in response to receipt of the notification of scanning of the scanned optical code, associating, by the computer system, a reward with a user account associated with the user computing device. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A system for stocking shelves, the system comprising:
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a plurality shelves having a plurality of optical codes affixed thereto, each optical code of the plurality of optical codes corresponding to a product positioned adjacent the each optical code when stocked; one or more processors and one or more memory devices operably coupled to the one or more processors, the one or more memory devices storing executable and operational code effective to cause the one or more processors to; receive from a user computing device, notification of scanning of a scanned optical code of the plurality of optical codes, the notification indicating a product corresponding the scanned optical code is not stocked adjacent the scanned optical code; and in response to receipt of the notification of scanning of the scanned optical code, associate a reward with a user account associated with the user computing device. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19, 20)
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Specification