METHOD AND APPARATUS FOR COMMUNICATION WITH EMERGENCY DISPATCH SERVICES
First Claim
1. A method for reporting an emergency event, comprising:
- receiving user input identifying an emergency perspective of the user;
selecting a data call based on the emergency perspective indicating the user is a bystander;
recording an audio message from the user; and
transmitting the audio message to a public service answering point (PSAP) over a data network.
1 Assignment
0 Petitions
Accused Products
Abstract
Emergency reporting is described in which user input is received in an emergency call that is used to classify the call. Based on the classification process, emergency calls are processed to give priority to certain calls. The calls that are given the highest priority may be transmitted by a voice network and other calls may be transmitted by a data network. The reporting includes receiving user input identifying an emergency perspective of the user and selecting a data call based on the emergency perspective indicating the user is a bystander. It also includes recording an audio message from the user and transmitting the audio message to a public service answering point (PSAP) over a data network.
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Citations
44 Claims
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1. A method for reporting an emergency event, comprising:
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receiving user input identifying an emergency perspective of the user; selecting a data call based on the emergency perspective indicating the user is a bystander; recording an audio message from the user; and transmitting the audio message to a public service answering point (PSAP) over a data network. - View Dependent Claims (2, 3, 4)
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5. A method for reporting an emergency event from a vehicle, comprising:
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triggering an emergency reporting application associated with a vehicle communication system in response to user activation; prompting a user to provide an emergency perspective of the emergency event; selecting one of;
a voice call and a data call, in response to the emergency perspective received from the user;recording an audio message from the user in response to selecting the data call; and transmitting the audio message to a public service answering point (PSAP) over a data network. - View Dependent Claims (6, 7)
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8. A method for emergency reporting, comprising:
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receiving an emergency audio message over a data network at a public service answering point (PSAP); and routing the emergency audio message to an emergency operator of a plurality of emergency operators. - View Dependent Claims (9, 10, 11)
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12. An apparatus configured for reporting an emergency event, comprising:
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means for receiving user input identifying an emergency perspective of the user; means for selecting a data call based on the emergency perspective indicating the user is a bystander; means for recording an audio message from the user; and means for transmitting the audio message to a public service answering point (PSAP) over a data network. - View Dependent Claims (13, 14, 15)
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16. An apparatus configured for reporting an emergency event from a vehicle, comprising:
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means for triggering an emergency reporting application associated with a vehicle communication system in response to user activation; means for prompting a user to provide an emergency perspective of the emergency event; means for selecting one of;
a voice call and a data call, in response to the emergency perspective received from the user;means for recording an audio message from the user in response to selecting the data call; and means for transmitting the audio message to a public service answering point (PSAP) over a data network. - View Dependent Claims (17, 18)
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19. An apparatus configured for emergency reporting, comprising:
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means for receiving an emergency audio message over a data network at a public service answering point (PSAP); and means for routing the emergency audio message to an emergency operator of a plurality of emergency operators. - View Dependent Claims (20, 21, 22)
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23. A computer program product for reporting an emergency event, comprising:
a non-transitory computer-readable medium having program code recorded thereon, the program code including; program code to receive user input identifying an emergency perspective of the user; program code to select a data call based on the emergency perspective indicating the user is a bystander; program code to record an audio message from the user; and program code to transmit the audio message to a public service answering point (PSAP) over a data network. - View Dependent Claims (24, 25, 26)
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27. A computer program product for reporting an emergency event from a vehicle, comprising:
a non-transitory computer-readable medium having program code recorded thereon, the program code including; program code to trigger an emergency reporting application associated with a vehicle communication system in response to user activation; program code to prompt a user to provide an emergency perspective of the emergency event; program code to select one of;
a voice call and a data call, in response to the emergency perspective received from the user;program code to record an audio message from the user in response to selecting the data call; and program code to transmit the audio message to a public service answering point (PSAP) over a data network. - View Dependent Claims (28, 29)
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30. A computer program product for emergency reporting, comprising:
a non-transitory computer-readable medium having program code recorded thereon, the program code including; program code to receive an emergency audio message over a data network at a public service answering point (PSAP); and program code to route the emergency audio message to an emergency operator of a plurality of emergency operators. - View Dependent Claims (31, 32, 33)
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34. An apparatus configured for reporting an emergency event, the apparatus comprising:
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at least one processor; and a memory coupled to the at least one processor, wherein the at least one processor is configured; to receive user input identifying an emergency perspective of the user; select a data call based on the emergency perspective indicating the user is a bystander; record an audio message from the user; and transmit the audio message to a public service answering point (PSAP) over a data network. - View Dependent Claims (35, 36, 37)
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38. An apparatus configured for reporting an emergency event from a vehicle, the apparatus comprising:
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at least one processor; and a memory coupled to the at least one processor, wherein the at least one processor is configured; to trigger an emergency reporting application associated with a vehicle communication system in response to user activation; to prompt a user to provide an emergency perspective of the emergency event; to select one of;
a voice call and a data call, in response to the emergency perspective received from the user;to record an audio message from the user in response to selecting the data call; and to transmit the audio message to a public service answering point {PSAP) over a data network. - View Dependent Claims (39, 40)
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41. An apparatus for emergency reporting, comprising:
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at least one processor; and a memory coupled to the at least one processor, wherein the at least one processor is configured; to receive an emergency audio message over a data network at a public service answering point (PSAP); and to route the emergency audio message to an emergency operator of a plurality of emergency operators. - View Dependent Claims (42, 43, 44)
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Specification