HEALTH CARE QUALITY PATIENT SATISFACTION SYSTEM
First Claim
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1. A method for assessing patient satisfaction at each of a plurality of locations in at least one healthcare facility, the method comprising:
- providing patients with access to data input devices at each of the plurality of locations in the healthcare facility;
receiving data input by the patients via the data input devices at each of the locations while the patient is at in the respective location, the data being indicative of patient satisfaction with services performed at the respective location;
storing the data input by the patients in a storage device;
analyzing the data stored in the storage device to produce an analysis of patient satisfaction; and
reporting the analysis to at least one location in the healthcare facility or external of the healthcare facility.
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Abstract
A method and a system are provided for assessing patient satisfaction at each of a plurality of locations in a healthcare facility. The method includes providing patients with access to data input devices at each of the locations in the healthcare facility. Patient input data via the data input devices at each of those locations while the patient is at the respective location. The data is indicative of patient satisfaction of services performed at the respective locations. The data is stored and analyzed to produce reports indicative of patient satisfaction.
12 Citations
14 Claims
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1. A method for assessing patient satisfaction at each of a plurality of locations in at least one healthcare facility, the method comprising:
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providing patients with access to data input devices at each of the plurality of locations in the healthcare facility; receiving data input by the patients via the data input devices at each of the locations while the patient is at in the respective location, the data being indicative of patient satisfaction with services performed at the respective location; storing the data input by the patients in a storage device; analyzing the data stored in the storage device to produce an analysis of patient satisfaction; and reporting the analysis to at least one location in the healthcare facility or external of the healthcare facility. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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14. A system for assessing patient satisfaction at each of a plurality of locations in at least one healthcare facility, the system comprising:
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a plurality of data input devices provided respectively at the locations or provided respectively for the patients; a data transmission network for transmitting data from the respective data input devices; a storage device communicating with the data transmission network and configured for storing data input by the patients indicative of patient satisfaction at each of the locations; a data processing unit for analyzing the stored data and outputting patient satisfaction reports.
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Specification