CREATING USER SKILL PROFILES THROUGH USE OF AN ENTERPRISE SOCIAL NETWORK

• US 20140201216A1
• Filed: 01/15/2013
• Published: 07/17/2014
• Est. Priority Date: 01/15/2013
• Status: Abandoned Application

• Current Assignee: Hewlett Packard Enterprise Development LP (Hewlett-Packard Enterprise Company)
• Original Assignee: Hewlett-Packard Development Company, L.P. (HP Inc.)
• Inventors: Bartolini, Claudio, Bryant, Andrew, Kirby, Christopher
• Application Number:
  US13/742,093
• Publication Number:
  US 20140201216A1
• Time in Patent Office: Days
• US Class Current: 707/748
• CPC Class Codes: G06Q 10/063112 Skill-based matching of a person or a group to a task
• CPC Class Codes: G06Q 50/01 Social networking

Abstract

Systems and methods to generate user skill profiles through use of an enterprise social network are disclosed. An example method may include linking hash tags and people tags with access to at least one topic-based discussion space in the enterprise social network. The method may also include assigning a topic authority score to a user in the enterprise social network. The method may also include matching the user to a skill profile based on the topic authority score of the user.

Claims

1. A method to automatically generate user skill profiles through of an enterprise social network, comprising:

linking hash tags in conversations on an enterprise social network, and people tags to user profiles in the enterprise social network;

assigning a topic authority score to a user in the enterprise social network; and

matching the user of a skill profile based on the topic authority score of the user.

2. The method of claim 1, further comprising:

dynamically creating a topic-based discussion room based on the hash tags; and

associating the hash tag and people tags (for a topic) with the topic-based discussion room.

3. The method of claim 1, further comprising using the people tags as a membership indication for a topic-based discussion space.

4. The method of claim 1, further comprising requiring the user to join a topic-based discussion space before posting to the topic-based discussion space.

5. The method of claim 4, wherein joining the topic-based discussion space is by applying a tag to a profile of the user.

6. The method of claim 1, further comprising protecting a topic-based discussion space in the enterprise social network with a secret code.

7. The method of claim 6, wherein the user receives the secret code only after meeting a prerequisite condition.

8. The method of claim 6, wherein the user receives the secret code only after at least one of completing a course, evidencing a visit to a physical room, and watching a presentation.

9. A system having computer-readable instructions stored on a non-transient computer-readable medium, the computer-readable instructions executable by a processor to find users with desired skills through an enterprise social network by:

linking hash tags and people tags in at least one topic-based discussion space in the enterprise social network;

assigning a topic authority score based on user interaction in the enterprise social network; and

generating a skill profile based on the topic authority score of the user.

10. The system of claim 9, wherein the topic-based discussion space is protected to restrict user participation.

11. The system of claim 9, wherein the people tags are membership indications for the topic-based discussion space.

12. The system of claim 9, wherein only users having a people tag are permitted to post to a room in the enterprise social network.

13. The system of claim 9, wherein only users having a people tag corresponding to a topic discussed in a private room are permitted to enter the private room in the enterprise social network.

14. The system of claim 9, wherein a conversation having a hash tag automatically drops into a room in the enterprise social network when a topic discussed in the room corresponds to the hash tag.

15. The system of claim 9, wherein the topic-based discussion space is a persistent and traceable archive of conversations.

16. A system to generate user skill profiles through an enterprise social network, the system comprising:

a topic-based discussion space in the enterprise social network having linked hash tags and people tags;

a topic authority score assigned to users based on interaction in the enterprise social network; and

a sorting engine configured to find a user in the topic-based discussion space matching a desired skill profile based on the topic authority score of the user.

17. The system of claim 16, wherein the topic authority score is assigned based at least in part on frequency of user interaction on a particular topic.

18. The system of claim 16, wherein the topic authority score is assigned to users based at least in part on input of other users.

19. The system of claim 16, wherein the people tags are membership indications for the topic-based discussion space.

20. The system of claim 16, wherein user participation in the topic-based discussion space is restricted.