CHOOSING A SERVICE TO PROVIDE A MESSAGE

• US 20140201293A1
• Filed: 04/08/2013
• Published: 07/17/2014
• Est. Priority Date: 01/14/2013
• Status: Abandoned Application

• Current Assignee: Talk.To Fzc
• Original Assignee: Talk.To Fzc
• Inventors: Turakhia, Bhavin
• Application Number:
  US13/858,798
• Publication Number:
  US 20140201293A1
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 51/23 Reliability checks, e.g. acknowledgments or fault reporting
• CPC Class Codes: H04L 51/56 Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]

Abstract

A machine may be configured to receive a message within an inbound request from an application. The inbound request may ask that the message be provided to a device of a recipient that is identified by a device identifier of the device, and the inbound request may specify a time by which the message is to be provided. The machine may make a request to a first communication service that the first communication service provide the message to the device by the time specified. The machine may determine that the first communication service acknowledged this request but failed to receive a confirmation that references this request. Based on this determination, the machine may choose a second communication service to provide the message and make a request to the second communication service that the second communication service provide the message from the application to the device.

Claims

1. A method comprising:

receiving a message within an inbound request from an application that the message be provided by a time specified in the inbound request to a device of a recipient identified within the inbound request by a phone number of the device;

making a first request to an instant message service among a plurality of communication services that the instant message service provide the message to the device based on its phone number by the time specified in the inbound request;

determining that the instant message service acknowledged the first request but failed to receive a confirmation selected from a group consisting of;

a delivery confirmation that the device received the message by the time specified in the inbound request, and a read confirmation that the recipient read the message by the time specified in the inbound request;

choosing a short message service among the plurality of communication services based on the determining that the instant message service acknowledged the first request but failed to receive the confirmation by the time specified in the inbound request received from the application, the choosing being performed by a processor of a machine; and

making a second request to the short message service that the short message service provide the message to the device, the second request causing the short message service to provide the message to the device based on its phone number.

2. The method of claim 1, wherein:

the determining that the instant message service failed to receive the confirmation is based on expiration of the time specified in the inbound request without receiving a notification from the instant messaging service that the confirmation was received by the instant messaging service.

3. The method of claim 1 further comprising:

receiving a notification that references the first request from the instant message service; and

wherein

the determining that the instant message service failed to receive the confirmation is based on the notification received.

4. The method of claim 3, wherein:

the notification indicates that the phone number of the device does not correspond to any user registered with the instant message service.

5. The method of claim 3, wherein:

the notification indicates that the phone number of the device corresponds to a user registered with the instant message service but the user has an offline status with respect to the instant message service.

6. The method of claim 3, wherein:

the notification indicates a failure by the instant message service to receive the delivery confirmation that the device received the message by the time specified in the inbound request.

7. The method of claim 3, wherein:

the notification indicates a failure by the instant message service to receive the read confirmation that the recipient read the message by the time specified in the inbound request.

8. The method of claim 3, wherein:

the notification indicates that the recipient has blocked a sender of the message from sending messages to the device of the recipient.

9. The method of claim 1, wherein:

the read confirmation indicates that the device detected an input from the recipient while the message was being presented to the recipient by the device.

10. The method of claim 1, wherein:

the inbound request includes a name of the application from which the inbound request is received; and

the message is provided with the name of the application.

11. The method of claim 1, wherein:

the message is provided with an option selected from a group consisting of;

blocking the application from sending future messages,

ignoring future messages from the application, and

replying to the application.

12. The method of claim 1, wherein:

the inbound request indicates that a further communication service among the plurality of communication services is disallowed for providing the message; and

the making of the first request to the instant message service is based on the inbound request indicating that the further communication service is disallowed for providing the message.

13. The method of claim 1, wherein:

the instant message service is a first-ranked communication service that is ranked higher among the plurality of communication services than a second-ranked communication service; and

the short message service is the second-ranked communication service.

14. The method of claim 1, wherein:

the plurality of communication services is ranked by cost to provide the message;

the instant message service costs less to provide the message than the short message service among the plurality of communication services; and

the making of the first request is based on the instant message service costing less than the short message service to provide the message.

15. The method of claim 1 further comprising:

prior to the making of the first request, making a further request to a further instant message service among the plurality of communication services that the further instant message service provide the message to the device based on its phone number by the time specified in the inbound request; and

prior to the making of the first request, determining that the further instant message service acknowledged the further request but failed to receive a further confirmation selected from a group consisting of;

a delivery confirmation that the device received the message by the time specified in the inbound request, and a read confirmation that the recipient read the message by the time specified in the inbound request; and

wherein

the making of the first request is based on the determining that the further instant message service acknowledged the further request but failed to receive the further confirmation by the time specified in the inbound request.

16. The method of claim 1, wherein:

the instant message service is managed by a social networking service; and

the short message service is managed by a mobile telephony service.

17. A non-transitory machine-readable storage medium comprising instructions that, when executed by one or more processors of a machine, cause the machine to perform operations comprising:

receiving a message within an inbound request from an application that the message be provided by a time specified in the inbound request to a device of a recipient identified within the inbound request by a phone number of the device;

making a first request to an instant message service among a plurality of communication services that the instant message service provide the message to the device based on its phone number by the time specified in the inbound request;

determining that the instant message service acknowledged the first request but failed to receive a confirmation selected from a group consisting of;

a delivery confirmation that the device received the message by the time specified in the inbound request, and a read confirmation that the recipient read the message by the time specified in the inbound request;

choosing a short message service among the plurality of communication services based on the determining that the instant message service acknowledged the first request but failed to receive the confirmation by the time specified in the inbound request received from the application, the choosing being performed by the one or more processors of the machine; and

making a second request to the short message service that the short message service provide the message to the device, the second request causing the short message service to provide the message to the device based on its phone number.

18. The non-transitory machine-readable storage medium of claim 17, wherein the operations further comprise:

receiving a notification that references the first request from the instant message service; and

wherein

the determining that the instant message service failed to receive the confirmation is based on the notification received.

19. A system comprising:

a message module configured to receive a message within an inbound request from an application that the message be provided by a time specified in the inbound request to a device of a recipient identified within the inbound request by a phone number of the device;

a service module configured to make a first request to an instant message service among a plurality of communication services that the instant message service provide the message to the device based on its phone number by the time specified in the inbound request; and

a processor configured by a control module to determine that the instant message service acknowledged the first request but failed to receive a confirmation selected from a group consisting of;

a delivery confirmation that the device received the message by the time specified in the inbound request, and a read confirmation that the recipient read the message by the time specified in the inbound request;

the service module being configured to choose a short message service among the plurality of communication services based on the determining that the instant message service acknowledged the first request but failed to receive the confirmation by the time specified in the inbound request received from the application;

the service module being configured to make a second request to the short message service that the short message service provide the message to the device, the second request causing the short message service to provide the message to the device based on its phone number.

20. The system of claim 19, wherein:

the service module is configured to receive a notification that references the first request from the instant message service; and

the control module configures the processor to determine that the instant message service failed to receive the confirmation based on the notification received.