CHECK-IN TO A HOTEL ROOM ONLINE
First Claim
1. A method comprising:
- receiving, from a first entity associated with a first hotel, first reservation data about one or more first guests that have made reservations with the first hotel;
determining, based on one or more criteria and the first reservation data, to notify a first guest, of the one or more first guests, of a check-in opportunity to the first hotel;
causing, to be displayed on a first display screen of a first computing device of the first guest, first individual reservation data that includes first information about a first reservation that is reflected in the reservation data;
receiving, from the first computing device of the first guest, first input that indicates that the first user confirms the first reservation;
wherein the method is performed by one or more computing devices.
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Accused Products
Abstract
Techniques for allowing prospective hotel guests to check-in online are provided. An online check-in service sends, to a computing device of a prospective guest, an electronic notification that indicates that the prospective user can check-in online instead of having to wait in line at the hotel. A series of pages are presented to the prospective guest, such as a page to allow the prospective guest to specify room preferences and other requests, a page to allow the prospective guest to accept an upgrade offer, a page to confirm payment, and/or a page that shows a room assignment. In this way, a guest does not have to wait in a hotel lobby to be assigned a room. Also, a hotel may be notified when a confirmed guest is approaching the hotel to allow hotel staff to make any arrangements necessary to expedite the process of getting the guest to his/her room.
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Citations
23 Claims
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1. A method comprising:
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receiving, from a first entity associated with a first hotel, first reservation data about one or more first guests that have made reservations with the first hotel; determining, based on one or more criteria and the first reservation data, to notify a first guest, of the one or more first guests, of a check-in opportunity to the first hotel; causing, to be displayed on a first display screen of a first computing device of the first guest, first individual reservation data that includes first information about a first reservation that is reflected in the reservation data; receiving, from the first computing device of the first guest, first input that indicates that the first user confirms the first reservation; wherein the method is performed by one or more computing devices. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 22)
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16. A method comprising:
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receiving, from a computing device of a first guest, location data that indicates a first location of the computing device; determining a second location of a hotel with which the first guest has made a reservation; performing a comparison of the first location and the second location; based on the comparison, causing, to be sent to a hotel computing device of the hotel, alert data that includes (a) distance data that indicates that the first guest is within a first distance of the hotel or (b) time data that indicates an estimate of when the first guest is to arrive at the hotel; wherein the method is performed by one or more computing devices. - View Dependent Claims (17, 18, 19, 20, 21, 23)
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Specification