SENTIMENT ANALYSIS BASED ON DEMOGRAPHIC ANALYSIS
First Claim
1. A computer implemented method for analyzing a product or service review, comprising:
- performing, on one or more computers, a demographic text analysis on a review generated by a reviewer, wherein the demographic text analysis examines the review to determine demographic information of the reviewer;
performing, on one or more computers, a sentiment text analysis on the review, wherein the sentiment text analysis examines the review to determine a sentiment of the review; and
categorizing, on one or more computers, the sentiment of the review based on the demographic information of the reviewer.
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Accused Products
Abstract
A method, apparatus and article of manufacture for analyzing product or service reviews is disclosed. In one embodiment, the method comprises the steps of performing a demographic text analysis on a product or service review generated by a reviewer, wherein the demographic text analysis examines the product or service review to determine demographic information of the reviewer. A sentiment text analysis is performed on the product or service review, wherein the sentiment text analysis examines the product or service review to determine a sentiment of the product or service review. The sentiment of the product or service review is categorized based on the demographic information of the reviewer.
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Citations
7 Claims
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1. A computer implemented method for analyzing a product or service review, comprising:
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performing, on one or more computers, a demographic text analysis on a review generated by a reviewer, wherein the demographic text analysis examines the review to determine demographic information of the reviewer; performing, on one or more computers, a sentiment text analysis on the review, wherein the sentiment text analysis examines the review to determine a sentiment of the review; and categorizing, on one or more computers, the sentiment of the review based on the demographic information of the reviewer. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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Specification