SYSTEM, METHOD AND APPARATUS FOR MANAGING THE PROCESS OF FILING FOR BENEFITS CLAIMS
First Claim
1. A method of managing a process of filing a claim for benefits, the method comprising:
- displaying on a screen of an electronic device a plurality of categories including a first category related to finding a service officer, a second category related to required documents, a third category related to managing the claim for benefits, and a fourth category related to benefit awards and appeals, each category being associated with a subset of steps to be completed in the process of filing the claim for benefits with the Department of Veteran Affairs;
displaying on the screen the subset of steps when the associated category is selected;
providing information via the screen of the electronic device to help the claimant complete at least one of the steps;
receiving input via an interface of the electronic device indicating that a selected one of steps has been completed by the claimant; and
displaying on the screen of the electronic device a visual indication that the selected step has been completed in accordance with the input received from the interface of the electronic device.
1 Assignment
0 Petitions
Accused Products
Abstract
The present invention relates to a system, method and computer-readable storage medium for managing the process of claims benefits. The system comprises an electronic device configured to display on a screen of the electronic device a plurality of steps to be completed by a claimant, the steps being related to the process of filing the claim for benefits. The electronic device is also configured to receive input via an interface of the electronic device indicating that a selected one of steps has been completed by the claimant and to display on the screen a visual indication that the selected step has been completed. The electronic device is also configured to provide information to help the claimant complete at least one of the steps.
-
Citations
18 Claims
-
1. A method of managing a process of filing a claim for benefits, the method comprising:
-
displaying on a screen of an electronic device a plurality of categories including a first category related to finding a service officer, a second category related to required documents, a third category related to managing the claim for benefits, and a fourth category related to benefit awards and appeals, each category being associated with a subset of steps to be completed in the process of filing the claim for benefits with the Department of Veteran Affairs; displaying on the screen the subset of steps when the associated category is selected; providing information via the screen of the electronic device to help the claimant complete at least one of the steps; receiving input via an interface of the electronic device indicating that a selected one of steps has been completed by the claimant; and displaying on the screen of the electronic device a visual indication that the selected step has been completed in accordance with the input received from the interface of the electronic device. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
-
-
9. A non-transitory computer-readable media comprising a plurality of instructions that, when executed, cause an electronic device to:
-
display on a screen of an electronic device a plurality of categories including a first category related to finding a service officer, a second category related to required documents, a third category related to managing the claim for benefits, and a fourth category related to benefit awards and appeals, each category being associated with a subset of steps to be completed in the process of filing the claim for benefits with the Department of Veteran Affairs; display on the screen the subset of steps when the associated category is selected; provide information via the screen of the electronic device to help the claimant complete at least one step of the subset of steps; receive input via an interface of the electronic device indicating that a selected step of the subset of steps has been completed by the claimant; and display on the screen of the electronic device a visual indication that the selected step has been completed in accordance with the input received from the interface of the electronic device. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16)
-
-
17. An apparatus for managing the process of filing a claim for benefits, the apparatus comprising:
-
a screen for displaying information to a claimant; an input module for receiving information from the claimant; a home process module configured to display a home page on the screen; a service officer search module communicatively coupled to and accessible from the home process module, the service officer search module being configured to receive search information via the input module and to display on the screen a list of service officers in accordance with the search information; an interactive questions module communicatively coupled to and accessible from the home process module, the interactive questions module being configured to display a list of answerable questions on the screen to assist the claimant to determine whether the process of filing the claim for benefits would be of benefit to the claimant; and a claim process module communicatively coupled to and accessible from the home process module, the service officer search module and the interactive questions module, the claim process module being configured to display on the screen a list of tasks to be completed, and configured to display on the screen information about a claim award or an appeal process associated with the claim for benefits - View Dependent Claims (18)
-
Specification