PROVIDING ALERTS ON COMMUNICATION DEVICES

• US 20140214979A1
• Filed: 06/27/2013
• Published: 07/31/2014
• Est. Priority Date: 01/29/2013
• Status: Abandoned Application

• Current Assignee: Talk.To Fzc
• Original Assignee: Talk.To Fzc
• Inventors: Turakhia, Bhavin
• Application Number:
  US13/929,500
• Publication Number:
  US 20140214979A1
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: H04L 12/1813 for computer conferences, e.g. chat rooms instant messaging H04L51/04; protocols for multimedia communication H04L65/1101; arrangements for multi-party communication H04L65/403; telephonic conference arrangements H04M3/56; television conference systems H04N7/15
• CPC Class Codes: H04L 12/1895 for short real-time information, e.g. alarms, notifications, alerts, updates
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages
• CPC Class Codes: H04M 3/42365 Presence services providing information on the willingness to communicate or the ability to communicate in terms of media capability or network connectivity

Abstract

A method and system of providing an alert of an event on a communication device are disclosed. A determination may be made that a communication device of a user is a preferred communication device among a plurality of communication devices of the user based on an indication of an activity on the communication device. An indication of an event may be received. In response to the indication of the event, an attempt may be made to cause an alert for the event to be generated only on the preferred communication device.

Claims

1. A method comprising:

determining that a communication device of a user is a preferred communication device among a plurality of communication devices of the user based on an indication of an activity on the communication device;

receiving an indication of an event; and

in response to the indication of the event, attempting to cause an alert for the event to be generated only on the preferred communication device.

2. The method of claim 1, wherein the activity on the communication device comprises at least one activity from a group of activities consisting of:

an activity on an input device of the communication device, activity within an application on the communication device, opening a chat application on the communication device, sending a message from the communication device, sending a read receipt from the communication device, and sending a chat state from the communication device.

3. The method of claim 1, further comprising attempting to cause an alert for the event to be generated on at least one of the other communication devices in the plurality of communication devices that is not the preferred communication device in response to one determination of a group of determinations being made about a message comprising information about the event, the group of determinations consisting of:

a determination that the message comprising information about the event was not delivered successfully to the preferred communication device within a predetermined amount of time for a successful delivery; and

a determination that the message comprising information about the event was not read on the preferred communication device within a predetermined amount of time for a successful read.

4. The method of claim 3, further comprising determining that the message comprising information about the event was not read on the preferred communication device within the predetermined amount of time for a successful read based on at least one user action in a group of user actions not being performed within the predetermined amount of time for a successful read, the group of user actions consisting of:

an activity on an input device of the preferred communication device, an activity within an application on the preferred communication device, opening a chat application on the preferred communication device, an action within a chat application on the preferred communication device, an action within a chat tab, an action on the preferred communication device, sending a message from the preferred communication device, sending a read receipt from the preferred communication device, and sending a chat state from the preferred communication device.

5. The method of claim 3, further comprising determining that the message comprising information about the event was not delivered successfully to the preferred communication device within the predetermined amount of time for a successful delivery based on an acknowledgement (ACK) packet not being received from the preferred communication device within the predetermined amount of time for a successful delivery.

6. The method of claim 3, wherein attempting to cause the alert for the event to be generated on at least one of the other communication devices that is not the preferred communication device further comprises at least one of:

a machine sending an alert-causing communication to the at least one of the other communication devices subsequent to one of the determinations in the group of determinations about the message comprising information about the event, the alert-causing communication being configured to cause the alert for the event to be generated on the at least one of the other communication devices that is not the preferred communication device; and

a machine sending an alert-causing communication to the at least one of the other communication devices prior to any determination in the group of determinations about the message comprising information about the event, the alert-causing communication being configured to cause the alert for the event to be generated on the at least one of the other communication devices that is not the preferred communication device, the at least one of the other communication devices suppressing the generation of the alert until after one of the determinations in the group of determinations.

7. The method of claim 1, further comprising:

receiving an indication that a message comprising information about the event has been read on one of the plurality of communication devices; and

subsequent to receiving the indication that the message comprising information about the event was read, causing the alert to be cleared on the communication devices on which the alert for the event was generated.

8. The method of claim 1, further comprising determining that the preferred communication device is no longer the preferred communication device among the plurality of communication devices in response to at least one of:

an application on the preferred communication device being disconnected from a machine, wherein a message comprising information about the event is configured to be read within the application;

a determination that a message comprising information about the event was not delivered successfully to the preferred communication device within a predetermined amount of time for a successful delivery;

a determination that a message comprising information about the event was not read on the preferred communication device within a predetermined amount of time for a successful read; and

a determination that at least one user action has not occurred on the preferred communication device within a predetermined amount of time for user activity, the at least one user action comprising at least one of;

an activity on an input device of the preferred communication device, an activity within an application on the preferred communication device, opening a chat application on the preferred communication device, an action within a chat application on the preferred communication device, an action within a chat tab, an action on the preferred communication device, sending a message from the preferred communication device, sending a read receipt from the preferred communication device, and sending a chat state from the preferred communication device.

9. The method of claim 1, wherein the step of determining that a communication device is a preferred communication device among a plurality of communication devices based on the indication of the activity on the communication device is performed by a machine that receives the indication of the activity or the communication device on which the activity takes place notifying the other communication devices in the plurality of communication devices of the activity.

10. The method of claim 1, wherein generating an alert comprises at least one of:

showing a badge counter, showing a pop-up element containing a message containing information about the event, playing a sound, vibrating a device, and showing a notification icon.

11. The method of claim 1, wherein the preferred communication device comprises a mobile phone, a tablet computer, a laptop computer, or a desktop computer.

12. A non-transitory machine-readable storage medium comprising instructions that, when executed by at least one processor of a machine, cause the machine to perform a set of operations comprising:

determining that a communication device of a user is a preferred communication device among a plurality of communication devices of the user based on an indication of an activity on the communication device;

receiving an indication of an event; and

in response to the indication of the event, attempting to cause an alert for the event to be generated only on the preferred communication device.

13. The non-transitory machine-readable storage medium of claim 12, wherein the activity on the communication device comprises at least one activity from a group of activities consisting of:

an activity on an input device of the communication device, activity within an application on the communication device, opening a chat application on the communication device, sending a message from the communication device, sending a read receipt from the communication device, and sending a chat state from the communication device.

14. The non-transitory machine-readable storage medium of claim 12, wherein the set of operations further comprises attempting to cause an alert for the event to be generated on at least one of the other communication devices in the plurality of communication devices that is not the preferred communication device in response to one of a group of determinations being made about a message comprising information about the event, the group of determinations consisting of:

a determination that the message comprising information about the event was not delivered successfully to the preferred communication device within a predetermined amount of time for a successful delivery; and

a determination that the message comprising information about the event was not read on the preferred communication device within a predetermined amount of time for a successful read.

15. The non-transitory machine-readable storage medium of claim 14, wherein the set of operations further comprises determining that the message comprising information about the event was not read on the preferred communication device within the predetermined amount of time for a successful read based on at least one user action in a group of user actions not being performed within the predetermined amount of time for a successful read, the group of user actions consisting of:

an activity on an input device of the preferred communication device, an activity within an application on the preferred communication device, opening a chat application on the preferred communication device, an action within a chat application on the preferred communication device, an action within a chat tab, an action on the preferred communication device, sending a message from the preferred communication device, sending a read receipt from the preferred communication device, and sending a chat state from the preferred communication device.

16. The non-transitory machine-readable storage medium of claim 14, wherein the set of operations further comprises determining that the message comprising information about the event was not delivered successfully to the preferred communication device within the predetermined amount of time for a successful delivery based on an acknowledgement (ACK) packet not being received from the preferred communication device within the predetermined amount of time for a successful delivery.

17. A system comprising:

at least one processor;

a preferred device determination module, executable by the at least one processor, configured to determine that a communication device of a user is a preferred communication device among a plurality of communication devices of the user based on an indication of an activity on the communication device; and

an alert module, executable by the at least one processor, configured to;

receive an indication of an event; and

in response to the indication of the event, attempt to cause an alert for the event to be generated only on the preferred communication device.

18. The system of claim 17, wherein the activity on the communication device comprises at least one activity from a group of activities consisting of:

an activity on an input device of the communication device, activity within an application on the communication device, opening a chat application on the communication device, sending a message from the communication device, sending a read receipt from the communication device, and sending a chat state from the communication device.

19. The system of claim 17, wherein the alert module is configured to attempt to cause an alert for the event to be generated on at least one of the other communication devices in the plurality of communication devices that is not the preferred communication device in response to one determination of a group of determinations about a message comprising information about the event, the group of determinations consisting of:

a determination that the message comprising information about the event was not delivered successfully to the preferred communication device within a predetermined amount of time for a successful delivery; and

a determination that the message comprising information about the event was not read on the preferred communication device within a predetermined amount of time for a successful read.

20. The system of claim 19, wherein the alert module is configured to attempt to cause the alert for the event to be generated on at least one of the other communication devices that is not the preferred communication device by performing one of:

sending an alert-causing communication to the at least one of the other communication devices subsequent to one of the determinations in the group of determinations about the message comprising information about the event, the alert-causing communication being configured to cause the alert for the event to be generated on the at least one of the other communication devices that is not the preferred communication device; and

sending an alert-causing communication to the at least one of the other communication devices prior to any determination in the group of determinations about the message comprising information about the event, the alert-causing communication being configured to cause the alert for the event to be generated on the at least one of the other communication devices that is not the preferred communication device, wherein the at least one of the other communication devices is configured to suppress the generation of the alert until after one of the determinations in the group of determinations.