DEVICE MANAGEMENT APPARATUS, SYSTEM AND METHOD INCLUDING REMOTE CONFIGURATION OF DEVICE PREFERENCE SETTINGS

• US 20140222980A1
• Filed: 02/04/2013
• Published: 08/07/2014
• Est. Priority Date: 02/04/2013
• Status: Abandoned Application

• Current Assignee: Ricoh Company Limited
• Original Assignee: Ricoh Company Limited
• Inventors: Hagiwara, Kenji, Haapanen, Tom, Tse, Arturo Hung
• Application Number:
  US13/758,082
• Publication Number:
  US 20140222980A1
• Time in Patent Office: Days
• US Class Current: 709/222
• CPC Class Codes: H04L 41/0213 Standardised network management protocols, e.g. simple network management protocol [SNMP]
• CPC Class Codes: H04L 41/0803 Configuration setting

Abstract

Systems, apparatuses and methods are provided for managing information technology devices, to allow device settings to be remotely configured by a user in a user-friendly, efficient manner.

Claims

1. A device management apparatus configured to manage a plurality of network-connected devices through a network, said device management apparatus comprising:

a network communication unit that communicates through the network with the plurality of network-connected devices; and

a device settings management unit that causes the network communication unit to communicate through the network with each specific network-connected device of the network-connected devices to cause an embedded application corresponding to the specific device to be installed on the specific device, the device settings management unit including

a user interface for a user to specify device preference settings for one or more of the network-connected devices, wherein

the device settings management unit causes the network communication unit to communicate the user-specified device preference settings through the network to said one or more of the network-connected devices and causes the embedded application on each particular network-connected device of said one or more of the network-connected devices to write the user-specified device preference settings on the particular network-connected device.

2. The device management apparatus of claim 1, wherein the user interface of the device settings management unit displays all of the device preference settings of the specific network-connected device, and permits the user of the device management apparatus to specify and modify any of said all of the device preference settings of the specific network-connected device.

3. The device management apparatus of claim 1, wherein the user interface of the device settings management unit displays all of the device preference settings of multiple network-connected devices of a same device type, and permits the user of the device management apparatus to specify any of said all of the device preference settings of the multiple network-connected devices of the same device type and instruct the device management apparatus to cause the specified settings to be applied to each of the multiple network-connected devices of the same device type.

4. The device management apparatus of claim 1, wherein the device settings management unit causes the embedded application to be communicated by the network communication unit through the network to, and installed on, the specific network-connected device, after the user of the device management apparatus instructs the device management apparatus to configure the device preference settings of one or more of the network-connected devices.

5. The device management apparatus of claim 1, wherein the user-specified device preference settings entered through the user interface of the device settings management unit, communicated through the network to said each particular network-connected device and written on the particular network-connected device by the embedded application on the particular network-connected device include preference settings of one or more device users of the particular network-connected device.

6. The device management apparatus of claim 1, wherein the user-specified device preference settings entered through the user interface of the device settings management unit, communicated through the network to said each particular network-connected device and written on the particular network-connected device by the embedded application on the particular network-connected device include service settings of the particular network-connected device by a service technician or administrator.

7. The device management apparatus of claim 1, wherein the device settings management unit, upon user entry through the user interface of the device settings management unit of an instruction to uninstall the device settings management unit from the device management apparatus, communicates through the network communication unit with the plurality of network-connected devices and causes the embedded application to be uninstalled from each of the plurality of network-connected devices.

8. The device management apparatus of claim 1, wherein the device settings management unit, upon availability of a new version of the embedded application, retrieves the new version of the embedded application, and causes the new version of the embedded application to be communicated through the network communication unit to, and to be installed on, each of the plurality of network-connected devices.

9. The device management apparatus of claim 1, wherein the device settings management unit, upon user entry, via the user interface of the device settings management unit, of the device preference settings of said one or more of the network-connected devices, causes the embedded application, which is transparent to the user, to be communicated by the network communication unit through the network to, and installed on, the specific network-connected device.

10. The device management apparatus of claim 1, wherein the device settings management unit registers the device preference settings specified by the user of the device management apparatus in a settings session, and after the user terminates the settings session, causes the user-specified device preference settings to be communicated through the network to said each particular network-connected device and written on the particular network-connected device by the embedded application on the particular network-connected device.

11. The device management apparatus of claim 1, wherein the embedded application on the specific network-connected device collects device settings information and communicates the collected device settings information through the network to the device settings management unit of the device management apparatus.

12. A device management system comprising:

a network communication unit that communicates through a network with a plurality of network-connected devices;

an embedded application management unit that causes the network communication unit to communicate an embedded application through the network to each specific network-connected device amongst the network-connected devices and cause the embedded application to be installed on the specific device,

the embedded application installed on the specific network-connected device being configured to collect device settings information;

a device settings user interface for a user to specify device preference settings for one or more of the network-connected devices; and

a device settings management unit that causes the collected device settings information received from the embedded application to be reflected by the device settings user interface, causes the network communication unit to communicate the user-specified device preference settings through the network to the embedded application on each particular network-connected device of said one or more of the network-connected devices, and causes the embedded application on the particular network-connected device to write the user-specified device preference settings on the particular network-connected device.

13. The device management system of claim 12, wherein the device settings user interface displays the device preference settings of the particular network-connected device based on the collected device settings information received from the embedded application on the particular network-connected device.

14. The device management system of claim 12, wherein the embedded application management unit causes the embedded application to be communicated by the network communication unit through the network to, and installed on, the specific network-connected device, after the user of the device management apparatus enters one or more of the device preference settings for the specific network-connected device.

15. The device management system of claim 12, wherein the embedded application management unit, upon user entry through the device settings user interface of an instruction to uninstall the device settings management unit, communicates through the network communication unit with the plurality of network-connected devices and causes the embedded application to be uninstalled from each of the plurality of network-connected devices.

16. The device management system of claim 12, wherein the embedded application management unit, upon availability of a new version of the embedded application, retrieves the new version of the embedded application, and causes the new version of the embedded application to be communicated through the network communication unit to, and to be installed on, each of the plurality of network-connected devices.

17. The device management system of claim 12, wherein the device settings management unit registers the device preference settings specified by the user of the device management apparatus in a settings session, and after the user terminates the settings session, causes the user-specified device preference settings to be communicated through the network to said each particular network-connected device and written on the particular network-connected device by the embedded application on the particular network-connected device.

18. A method of managing a plurality of network-connected devices through a network, said method comprising:

communicating an embedded application through the network to each specific network-connected device of the plurality of network-connected devices;

displaying device preference settings, through a user interface on a user terminal, to a user;

receiving device preference settings specified by the user for one or more of the network-connected devices;

communicating the user-specified device preference settings through the network to said one or more of the network-connected devices; and

writing, by the embedded application on each particular network-connected device of said one or more of the network-connected devices, the user-specified device preference settings on the particular network-connected device.

19. The method of claim 18, further comprising:

installing the embedded application on the specific network-connected device after the user enters one or more of the device preference settings for the specific network-connected device;

installing, upon availability of a new version of the embedded application, the new version of the embedded application on each of the plurality of network-connected devices; and

uninstalling, upon user entry of an instruction to uninstall the device settings management unit, the embedded application from each of the plurality of network-connected devices.

20. The method of claim 18, further comprising:

registering the device preference settings specified by the user in a settings session;

communicating the device preference settings through the network to said each particular network-connected device; and

writing, by the embedded application on the particular network-connected device, the device preference settings on the particular network-connected device.