PROACTIVE DIAGNOSTICS
First Claim
1. A method comprising steps of:
- receiving at an application server a data message from a machine-to-machine (M2M) device over a mobile communication network, wherein the data message includes;
at least one of (i) a Machine Identification (MID) number of a machine coupled to the M2M device or (ii) an identifier of the M2M device;
location information of the machine; and
an alert based on a condition of the machine, sensed by one or more sensors, satisfying a service or alarm criterion;
identifying an account based on the MID or the identifier of the M2M device received at the application server via the data message;
searching a database associated with the application server for one or more possible solutions for the machine satisfying the service or alarm criterion;
for each solution, matching the machine with one or more providers that can service the machine;
creating a tailored response data message based on;
the received location information of the machine;
the condition of the machine satisfying the service or alarm criterion;
the one or more possible solutions; and
the one or more matched providers; and
sending to a user of the machine the tailored response data message.
1 Assignment
0 Petitions
Accused Products
Abstract
A data message is received from a machine-to-machine (M2M) device over a mobile communication network. The data message includes: a Machine Identification (MID) number of a machine coupled to the M2M device and/or an identifier of the M2M device; location information of the machine; and an alert based on a condition of the machine satisfying a service or alarm criterion. A database associated with the application server is searched for different solutions for the machine satisfying a service or alarm criterion. The machine is then matched with one or more providers that can service the machine for each solution. A tailored response data message, based on the machine location information, the identified condition and the matched provider(s), is sent to the user of the machine.
26 Citations
24 Claims
-
1. A method comprising steps of:
-
receiving at an application server a data message from a machine-to-machine (M2M) device over a mobile communication network, wherein the data message includes; at least one of (i) a Machine Identification (MID) number of a machine coupled to the M2M device or (ii) an identifier of the M2M device; location information of the machine; and an alert based on a condition of the machine, sensed by one or more sensors, satisfying a service or alarm criterion; identifying an account based on the MID or the identifier of the M2M device received at the application server via the data message; searching a database associated with the application server for one or more possible solutions for the machine satisfying the service or alarm criterion; for each solution, matching the machine with one or more providers that can service the machine; creating a tailored response data message based on; the received location information of the machine; the condition of the machine satisfying the service or alarm criterion; the one or more possible solutions; and the one or more matched providers; and sending to a user of the machine the tailored response data message. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
-
-
14. A method comprising steps of:
-
receiving condition information of a machine from one or more sensors; upon determining that the condition of the machine satisfies a service or alarm criterion, sending to an application server a data message over a mobile communication network, the message comprising; at least one of (i) a Machine Identification (MID) number of the machine or (ii) an identifier of the M2M device; location information of the machine; and an alert based on a condition of the machine satisfying the service or alarm criterion; receiving a tailored response data message from the application server, the tailored message including; one or more possible solutions to the condition of the machine satisfying the service or alarm criterion; and for each solution, one or more matched providers to service the condition of the machine satisfying the service or alarm criterion. - View Dependent Claims (15, 16, 17, 18)
-
-
19. A machine to machine (M2M) device comprising:
-
a processor; a communication interface coupled to the processor; a storage device for content and programming; a program stored in the storage device, wherein execution of the program by the processor configures the M2M device to perform functions, including functions to; receive condition information of a machine from one or more sensors; upon determining that the condition of the machine satisfies a service or alarm criterion, send to an application server a data message over a mobile communication network, the message comprising; at least one of (i) a Machine Identification (MID) number of the machine or (ii) an identifier of the M2M device; location information of the machine; and an alert based on a condition of the machine satisfying the service or alarm criterion; receive a tailored response data message from the application server, the tailored message including; one or more possible solutions to the condition of the machine satisfying the service or alarm criterion; and one or more matched providers to service the condition of the machine satisfying the service or alarm criterion. - View Dependent Claims (20, 21, 22, 23, 24)
-
Specification