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REMOTE SALES ASSISTANCE SYSTEM

  • US 20140236652A1
  • Filed: 02/19/2013
  • Published: 08/21/2014
  • Est. Priority Date: 02/19/2013
  • Status: Active Grant
First Claim
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1. A computer-implemented method comprising:

  • receiving, with a processing device of a commerce server, a help request signal from an augmented reality device worn by a current consumer shopping for an item in a retail store;

    selecting, with the processing device, a sales assistant to help the current consumer;

    linking, with the processing device, the augmented reality device in communication with an electronic computing device operated by the sales assistant;

    receiving, at the processing device, a receipt signal containing a list of items purchased by the current consumer; and

    determining, with the processing device, if the item for which help was provided is on the list of items.

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