Inducing Customer Store Visits Via Mobile Application

• US 20140244357A1
• Filed: 02/27/2013
• Published: 08/28/2014
• Est. Priority Date: 02/27/2013
• Status: Abandoned Application

• Current Assignee: Walmart Apollo, LLC (WalMart Inc.)
• Original Assignee: Wal Mart Stores Inc (WalMart Inc.)
• Inventors: Patterson, David
• Application Number:
  US13/779,629
• Publication Number:
  US 20140244357A1
• Time in Patent Office: Days
• US Class Current: 705/7.32
• CPC Class Codes: G06Q 30/0203 Market surveys; Market polls

Abstract

The present disclosure extends to methods, systems, and computer program products for motivating customers to voluntarily provide information about themselves to retailers. The retailer provides the customer with an application for a mobile device, which application is configured for detecting the customer'"'"'s presence in the retailer'"'"'s store when the application is enabled. The application is enabled by the customer providing the requested information. When the application detects the customer'"'"'s presence in the store for a selected time period or when the customer makes a purchase, then the retailer awards a contribution to charity. This charitable contribution is an incentive for the customer to use the mobile application in the store.

Claims

1. A method for motivating a customer to provide selected information to a company, the method comprising:

providing to the customer a mobile device software application configured for detecting the customer'"'"'s presence in a selected store after the application has been enabled, wherein the application is enabled by the customer providing the selected information to the company and installing the application on a mobile device;

with a processor, detecting the mobile device'"'"'s presence in the store for a selected time period, wherein the mobile device'"'"'s presence is interpreted as the customer'"'"'s presence, or until the customer makes a purchase, if the purchase is made before the selected time period is reached; and

awarding a contribution to charity once the selected time period has elapsed or the purchase is made, wherein the contribution to charity comprises a motivation for the customer to provide the selected information.

2. The method of claim 1, wherein the selected information comprises the customer'"'"'s name and the customer'"'"'s contact information.

3. The method of claim 2, wherein the customer'"'"'s contact information comprises at least a verifiable email address.

4. The method of claim 3, wherein the contact information further comprises a mailing address or a telephone number.

5. The method of claim 2, wherein the selected information further comprises behavioral information, demographic information, or both behavioral and demographic information.

6. The method of claim 1 wherein the mobile device is a smart phone.

7. The method of claim 1 wherein the mobile device is a tablet computer.

8. The method of claim 1 wherein the mobile device is a personal digital assistant.

9. The method of claim 1 wherein the charitable contribution is directed by the company.

10. The method of claim 1 wherein the charitable contribution is directed by the customer.

11. A system for motivating a customer to provide selected information to a company comprising:

one or more processors and one or more memory devices operably coupled to the one or more processors and storing executable and operational data, the executable and operational data effective to cause the one or more processors to;

provide to the customer a mobile device software application configured for detecting the customer'"'"'s presence in a selected store after the application has been enabled, wherein the application is enabled by the customer providing the selected information to the company and installing the application on a mobile device;

detect the mobile device'"'"'s presence in the store for a selected time period, wherein the mobile device'"'"'s presence is interpreted as the customer'"'"'s presence, or until the customer makes a purchase, if the purchase is made before the selected time period is reached; and

award a contribution to charity once the selected time period has elapsed or the purchase is made, wherein the contribution to charity comprises a motivation for the customer to provide the selected information.

12. The system of claim 11, wherein the selected information comprises the customer'"'"'s name and the customer'"'"'s contact information.

13. The system of claim 12, wherein the customer'"'"'s contact information comprises at least a verifiable email address.

14. The system of claim 13, wherein the contact information further comprises a mailing address or a telephone number.

15. The system of claim 12, wherein the selected information further comprises behavioral information, demographic information, or both behavioral and demographic information.

16. The system of claim 11 wherein the mobile device is a smart phone.

17. The system of claim 11 wherein the mobile device is a tablet computer.

18. The system of claim 11 wherein the mobile device is a personal digital assistant.

19. The system of claim 11 wherein the charitable contribution is directed by the company.

20. The system of claim 11 wherein the charitable contribution is directed by the customer.