SYSTEM AND METHOD FOR IN-SERVICE DIAGNOSTICS BASED ON HEALTH SIGNATURES
First Claim
1. A method for providing in-service diagnostics in an information handling system having a non-transitory computer readable storage medium, the method comprising:
- monitoring a plurality of parameters indicative of the health of the information handling system and its components;
storing, on the non-transitory computer readable storage medium, data related to the plurality of parameters;
detecting a health signature of the information handling system based on the data;
selecting, based on the health signature of the information handling system, a diagnostic test to execute;
scheduling the selected diagnostic test;
executing the selected diagnostic test; and
reporting the result of the selected diagnostic test to a system administrator upon detection of a failure or error.
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Accused Products
Abstract
In accordance with the present disclosure, a system and method are herein disclosed for providing in-service diagnostics based on health signatures of an information handling system. In one embodiment, the health of an information handling system is periodically probed by a software agent running as a service. The service polls a set of probes from interfaces on the host system and tracks parameters indicative of system and component health and performance. An analytics engine processes the data to identify anomalies and outliers, and to detect signatures that are precursors to potential service incidents. A rule set matches signatures to potential actions. Based on the detected signatures and rule sets, the service is operable to select, schedule, and execute one or more diagnostic tests. If an information handling system or component thereof fails a diagnostic test, the results are archived to persistent storage and communicated to an administrator.
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Citations
20 Claims
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1. A method for providing in-service diagnostics in an information handling system having a non-transitory computer readable storage medium, the method comprising:
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monitoring a plurality of parameters indicative of the health of the information handling system and its components; storing, on the non-transitory computer readable storage medium, data related to the plurality of parameters; detecting a health signature of the information handling system based on the data; selecting, based on the health signature of the information handling system, a diagnostic test to execute; scheduling the selected diagnostic test; executing the selected diagnostic test; and reporting the result of the selected diagnostic test to a system administrator upon detection of a failure or error. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A non-transitory, computer readable storage medium comprising executable instructions to cause at least one processor coupled to the computer readable storage medium to:
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monitor a plurality of parameters indicative of the health of an information handling system and its components; store, on the non-transitory computer readable storage medium, data related to the plurality of parameters; detecting a health signature of the information handling system based on the data; select, based on the health signature of the information handling system, a diagnostic test to execute; schedule the selected diagnostic test; execute the selected diagnostic test; and report the result of the selected diagnostic test to a system administrator upon detection of a failure or error. - View Dependent Claims (8, 9, 10, 11, 12, 13)
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14. An information handling system, comprising:
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at least one processor; a non-transitory, computer readable storage medium coupled to the at least one processor, wherein the non-transitory, computer readable storage medium comprises instructions that cause the at least one processor to; monitor a plurality of parameters indicative of the health of the information handling system and its components; store, on the non-transitory computer readable storage medium, data related to the plurality of parameters; detect a health signature of the information handling system based on the data; select, based on the health signature of the information handling system, a diagnostic test to execute; schedule the selected diagnostic test; execute the selected diagnostic test; and report the result of the selected diagnostic test to a system administrator upon detection of a failure or error. - View Dependent Claims (15, 16, 17, 18, 19, 20)
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Specification