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SYSTEM AND METHOD FOR INTERNATIONAL MERCHANDISE RETURN SERVICE

  • US 20140258098A1
  • Filed: 03/06/2013
  • Published: 09/11/2014
  • Est. Priority Date: 03/06/2013
  • Status: Active Grant
First Claim
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1. A method of generating a return label for merchandise being returned from a consumer in a first country to a merchant in a second country, the method comprising:

  • receiving merchant information including a merchant identifier;

    receiving identifying information of a user in a first country desiring to return merchandise;

    identifying a merchant account and a merchandise returns location in a second country based on the merchant information;

    obtaining, via a computing environment, information from a first country carrier for use in tracking the return merchandise;

    generating, via a computing environment, a first machine readable identifier for use by the first country carrier based at least on the information for use in tracking the return merchandise;

    generating, via a computing environment, a second machine readable identifier for use by a second country carrier based at least on information to route the return merchandise; and

    generating, via a computing environment, a return label for merchandise being returned from the user in the first country to the merchandise returns location in the second country, the return label including the first machine readable identifier, the second machine readable identifier and a customs declaration for the merchandise.

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