USER INERFACE FOR AN SST
First Claim
1. A user interface for a Self-Service Terminal (SST), the user interface comprising:
- a media slot for dispensing and/or depositing a media item to a user;
a pair of spaced apart edges extending across a substantial portion of the user interface and converging in the vicinity of a transaction activation region to provide a tactile path to assist the user in locating the transaction activation region; and
an illuminated guide to provide a visual path to further assist the user in locating the transaction activation region.
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Accused Products
Abstract
The present invention provides a method and apparatus for assisting a user of a Self-Service Terminal (SST). The apparatus provides a user interface for an SST, comprising a media slot for dispensing and/or depositing a media item to a user, a pair of spaced apart edges extending across a substantial portion of the user interface and converging in the vicinity of a transaction activation region to provide a tactile path to assist the user in locating the transaction activation region, and an illuminated guide to provide a visual path to further assist the user in locating the transaction activation region.
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Citations
15 Claims
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1. A user interface for a Self-Service Terminal (SST), the user interface comprising:
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a media slot for dispensing and/or depositing a media item to a user; a pair of spaced apart edges extending across a substantial portion of the user interface and converging in the vicinity of a transaction activation region to provide a tactile path to assist the user in locating the transaction activation region; and an illuminated guide to provide a visual path to further assist the user in locating the transaction activation region. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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14. A method of assisting a user of a Self-Service Terminal (SST), comprising the steps of:
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via a pair of edges extending across a substantial portion of a user interface of an SST wherein the pair of edges converge in the vicinity of a transaction activation region of the user interface, providing a tactile path to assist a user in locating the transaction activation region; and via an illuminated guide of the user interface, providing a visual path to assist the user in locating the transaction activation region; to thereby direct the user of the SST to the transaction interaction region of the user interface of the SST.
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15. A method of guiding a customer through a transaction at an SST user interface that does not include a customer display, the method comprising:
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providing a first visual cue at a token reader; reading a token presented by the customer; providing a second visual cue at the token reader to indicate to the customer that the token was successfully read by the SST; providing a third visual cue at the token reader to indicate to the customer that the SST is authorizing a pre-staged transaction; and providing a fourth visual cue at a media dispense region to indicate to the customer that the SST is dispensing media at the media dispense region.
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Specification