Method and Apparatus for Providing Customization of Public Safety Answering Point Information Delivery
First Claim
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1. A method for providing emergency call services, which comprises:
- receiving at a third-party service center a voice call from a vehicle;
automatically sending signaling to the vehicle from the third-party service center over the voice call;
receiving location information from the vehicle at the third-party service center in response to the signaling; and
forwarding information from the voice call and the location information to a public safety answering point (PSAP) determined by the third-party service center.
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Abstract
A method and system for providing emergency call (e-call) services is disclosed. A third-party service center receives a voice call from a vehicle. Signaling is automatically sent to the vehicle from the third-party service center over the voice call. Location information is received from the vehicle at the third-party service center in response to the signaling. Information is forwarded from the voice call and the location information to a public safety answering point (PSAP) determined by the third-party service center.
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Citations
20 Claims
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1. A method for providing emergency call services, which comprises:
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receiving at a third-party service center a voice call from a vehicle; automatically sending signaling to the vehicle from the third-party service center over the voice call; receiving location information from the vehicle at the third-party service center in response to the signaling; and forwarding information from the voice call and the location information to a public safety answering point (PSAP) determined by the third-party service center. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A system for providing emergency call services, which comprises:
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a vehicle e-call system; a plurality of public safety answering points (PSAPs); a third party service center that; receives a voice call from the vehicle e-call system; automatically sends signaling to the vehicle e-call system over the voice call; receives location information from the vehicle e-call system in response to the signaling; determines a selected one of the plurality of PSAPs; and forwards information from the voice call and the location information to the selected PSAP. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19, 20)
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Specification