MONITORING RECURRING ACTIVITIES AND LOCATIONS OF WORKERS

• US 20140278645A1
• Filed: 06/19/2013
• Published: 09/18/2014
• Est. Priority Date: 03/12/2013
• Status: Active Grant

• Current Assignee: United Parcel Service Of America Incorporated (United Parcel Service Incorporated)
• Original Assignee: United Parcel Service Of America Incorporated (United Parcel Service Incorporated)
• Inventors: DAVIDSON, MARK J., SCHENKEN, CHRISTOPHER T.
• Granted Patent: US 10,229,375 B2
• Time in Patent Office: Days
• US Class Current: 705/7.15
• CPC Class Codes: G06Q 10/063114 Status monitoring or status determination for a person or group
• CPC Class Codes: G06Q 10/08 Logistics, e.g. warehousing, loading or distribution; Inventory or stock management

Abstract

Computer program products, methods, systems, apparatus, and computing entities are provided for monitoring recurring activities. In one embodiment, activity data, worker data, and location data can be analyzed to identify segments of interest. The identified segments can then be provided for an interface for display.

Claims

1. A method for monitoring recurring activities, the method comprising:

receiving, via one or more processors, activity data and location data corresponding to a worker and a work period in which the worker performed one or more recurring activities;

identifying, via the one or more processors, one or more inactivity segments during the work period that meet a configurable threshold based at least in part on the activity data, the one or more inactivity segments representing a time period for which the worker did not perform sufficient recurring activities during the work period; and

identifying, via the one or more processors, a location for at least one of the one or more inactivity segments.

2. The method of claim 1 further comprising assigning an alert to each of the one or more inactivity segments, wherein each alert further identifies a location.

3. The method of claim 1 further comprising causing display of the inactivity segments and at least a portion of the corresponding activity data and location data.

4. The method of claim 3 further comprising increasing the granularity of the activity data and the location data displayed in response to user input.

5. The method of claim 1 further comprising:

receiving worker data corresponding to the worker and the work period in which the worker performed one or more recurring activities; and

determining whether the one or more inactivity segments identified based at least in part on the activity data correspond to inactivity reasons based at least in part on the worker data.

6. The method of claim 5 further comprising:

determining a plurality of locations of the worker during the work period based at least in part on the location data; and

providing a graphical map showing at least one of the plurality of locations of the worker during the work period.

7. The method of claim 6 further comprising providing an animation on the graphical map of the worker at the plurality of locations during the work period based at least in part on the location data.

8. An apparatus comprising at least one processor and at least one memory including computer program code, the at least one memory and the computer program code configured to, with the processor, cause the apparatus to at least:

receive activity data and location data corresponding to a worker and a work period in which the worker performed one or more recurring activities;

identify one or more inactivity segments during the work period that meet a configurable threshold based at least in part on the activity data, the one or more inactivity segments representing a time period for which the worker did not perform sufficient recurring activities during the work period; and

identify a location for at least one of the one or more inactivity segments.

9. The apparatus of claim 8, wherein the memory and computer program code are further configured to, with the processor, cause the apparatus to assign an alert to each of the one or more inactivity segments, wherein each alert further identifies a location.

10. The apparatus of claim 8, wherein the memory and computer program code are further configured to, with the processor, cause the apparatus to cause display of the inactivity segments and at least a portion of the corresponding activity data and location data.

11. The apparatus of claim 10, wherein the memory and computer program code are further configured to, with the processor, cause the apparatus to increase the granularity of the activity data and the location data displayed in response to user input.

12. The apparatus of claim 8, wherein the memory and computer program code are further configured to, with the processor, cause the apparatus to:

receive worker data corresponding to the worker and the work period in which the worker performed one or more recurring activities; and

determine whether the one or more inactivity segments identified based at least in part on the activity data correspond to inactivity reasons based at least in part on the worker data.

13. The apparatus of claim 12, wherein the memory and computer program code are further configured to, with the processor, cause the apparatus to:

determine a plurality of locations of the worker during the work period based at least in part on the location data; and

provide a graphical map showing at least one of the plurality of locations of the worker during the work period.

14. The apparatus of claim 13, wherein the memory and computer program code are further configured to, with the processor, cause the apparatus to provide an animation on the graphical map of the worker at the plurality of locations during the work period based at least in part on the location data.

15. A computer program product for monitoring recurring activities, the computer program product comprising at least one non-transitory computer-readable storage medium having computer-readable program code portions stored therein, the computer-readable program code portions comprising:

an executable portion configured to receive activity data and location data corresponding to a worker and a work period in which the worker performed one or more recurring activities;

an executable portion configured to identify one or more inactivity segments during the work period that meet a configurable threshold based at least in part on the activity data, the one or more inactivity segments representing a time period for which the worker did not perform sufficient recurring activities during the work period; and

an executable portion configured to identify a location for at least one of the one or more inactivity segments.

16. The computer program product of claim 15 further comprising an executable portion configured to cause the apparatus to assign an alert to each of the one or more inactivity segments, wherein each alert further identifies a location.

17. The computer program product of claim 15 further comprising an executable portion configured to cause the apparatus to cause display of the inactivity segments and at least a portion of the corresponding activity data and location data.

18. The computer program product of claim 17 further comprising an executable portion configured to increase the granularity of the activity data and the location data displayed in response to user input.

19. The computer program product of claim 15 further comprising:

an executable portion configured to receive worker data corresponding to the worker and the work period in which the worker performed one or more recurring activities; and

an executable portion configured to determine whether the one or more inactivity segments identified based at least in part on the activity data correspond to inactivity reasons based at least in part on the worker data.

20. The computer program product of claim 19 further comprising:

an executable portion configured to determine a plurality of locations of the worker during the work period based at least in part on the location data; and

an executable portion configured to provide a graphical map showing at least one of the plurality of locations of the worker during the work period.

21. The computer program product of claim 20 an executable portion configured to provide an animation on the graphical map of the worker at the plurality of locations during the work period based at least in part on the location data.