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SYSTEMS AND METHODS FOR COMMUNICATION CHANNEL SELECTION

  • US 20140278977A1
  • Filed: 03/14/2014
  • Published: 09/18/2014
  • Est. Priority Date: 03/14/2013
  • Status: Abandoned Application
First Claim
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1. A method, comprising:

  • determining, by a processing device, a level of engagement of a message recipient;

    selecting, by the processing device and based on the level of engagement of the message recipient, two or more of;

    (i) a target communication channel from a plurality of available communication channels;

    (ii) a target device of the message recipient, from a plurality of available devices of the message recipient; and

    (iii) a target message transmittal time from a plurality of available message transmittal times; and

    transmitting, by the processing device and to the message recipient, a targeted electronic communication in accordance with the selected two or more of (i) the target communication channel, (ii) the target device of the message recipient, and (iii) the target message transmittal time.

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