SYSTEMS AND METHODS FOR CONFIGURING AND PROVISIONING PRODUCTS

• US 20140279254A1
• Filed: 03/15/2013
• Published: 09/18/2014
• Est. Priority Date: 03/15/2013
• Status: Abandoned Application

• Current Assignee: Level 3 Communications LLC (Lumen Technologies, Inc.)
• Original Assignee: Level 3 Communications LLC (Lumen Technologies, Inc.)
• Inventors: Hastman, James
• Application Number:
  US13/841,209
• Publication Number:
  US 20140279254A1
• Time in Patent Office: Days
• US Class Current: 705/26.62
• CPC Class Codes: G06Q 30/0603 Catalogue ordering
• CPC Class Codes: G06Q 30/0641 Shopping interfaces

Abstract

Aspects of the present disclosure disclose systems and methods for providing order configuration platform that automatically enables communications service providers to define and configure products and/or services and subsequently offer such products and/or services to customers in near real-time. Additionally, the order configuration platform may enable customer to submit order for the various products and/or services. More particularly, one or more interactive interfaces, dynamically driven by a products catalog, may be generated that enable communications service providers to automatically process orders received from customers for such products.

Claims

1. A communications product quoting and order entry system comprising:

at least one processor to define at least one question corresponding to at least one product of a plurality of products defined in a product catalog; and

a rendering engine to generate one or more user-interfaces for ordering the at least one product from the product catalog, the one or more user-interfaces displaying the product and the at least one question.

2. The system of claim 1, wherein the product catalog further includes at least one component defining a configurable aspect of the at least one product and wherein the one or more user-interfaces further displays the component.

3. The system of claim 1, further comprising:

embedding the at least one question into a dynamic data definition in accordance with Javascript Object Notation (“

JSON”

) format; and

transmitting the dynamic data definition encoded with the at least one question to the rendering engine for processing to generate the one-or-more user-interfaces.

4. The system of claim 1, wherein to display the at least one question comprises displaying one or more interactive elements for receiving input corresponding to the question and wherein the at least one processor is further configured to receive a input of the at least one question and verify the input by:

executing one or more rules of a rules engine, the one or more rules corresponding to the at least one question; and

receiving an indication that the input passed the one or more rules.

6. The system of claim 1, wherein each product of the plurality of products is a telecommunication product provided by a telecommunications service provider.

5. The system of claim 5, further comprising:

when the input passed the one or more rules, generating an order and providing the order to a provisioning system capable of provisioning the product.

7. A method for quoting and ordering products comprising:

defining, at at least one processor, at least one question corresponding to at least one product of a plurality of products defined in a product catalog; and

generating, at the at least one processor, one or more user-interfaces for ordering the at least one product from the product catalog, the one or more user-interfaces displaying the product and the at least one question.

8. The method of claim 7, wherein the product catalog further includes at least one component defining a configurable aspect of the at least one product and wherein the one or more user-interfaces further displays the component.

9. The method of claim 7, further comprising:

embedding the at least one question into a dynamic data definition in accordance with Javascript Object Notation (“

JSON”

) format; and

transmitting the dynamic data definition encoded with the at least one question to the rendering engine for processing to generate the one-or-more user-interfaces.

10. The method of claim 7, wherein to display the at least one question comprises displaying one or more interactive elements for receiving input corresponding to the question and wherein the at least one processor is further configured to receive a input of the at least one question and verify the input by:

executing one or more rules of a rules engine, the one or more rules corresponding to the at least one question; and

receiving an indication that the input passed the one or more rules.

11. The method of claim 10, further comprising:

when the input passed the one or more rules, generating an order and providing the order to a provisioning system capable of provisioning the product.

12. The method of claim 7, wherein each product of the plurality of products is a communications product provided by a communications service provider.

13. A non-transitory computer readable medium encoded with instructions for ordering products, the instructions, executable by a processor, comprising:

defining at least one question corresponding to at least one product of a plurality of products defined in a product catalog; and

generating one or more user-interfaces for ordering the at least one product from the product catalog, the one or more user-interfaces displaying the product and the at least one question.

14. The non-transitory computer readable medium of claim 13, wherein the product catalog further includes at least one component defining a configurable aspect of the at least one product and wherein the one or more user-interfaces further displays the component.

15. The non-transitory computer readable medium of claim 13, further comprising:

embedding the at least one question into a dynamic data definition in accordance with Javascript Object Notation (“

JSON”

) format; and

transmitting the dynamic data definition encoded with the at least one question to the rendering engine for processing to generate the one-or-more user-interfaces.

16. The non-transitory computer readable medium of claim 13, wherein to display the at least one question comprises displaying one or more interactive elements for receiving input corresponding to the question and wherein the at least one processor is further configured to receive a input of the at least one question and verify the input by:

executing one or more rules of a rules engine, the one or more rules corresponding to the at least one question; and

receiving an indication that the input passed the one or more rules.

17. The non-transitory computer readable medium of claim 16, further comprising:

when the input passed the one or more rules, generating an order and providing the order to a provisioning system capable of provisioning the product.

18. The non-transitory computer readable medium of claim 13, wherein each product of the plurality of products is a communications product provided by a communications service provider.